I am very disappointed and frustrated because of my experience with Seadate Hard Drive.
I bought the Hard drive from local computer shop in Chandigarh on 18th May,2009. Within an year it failed. I checked Seagate website for warranty and it was covered till April, 2012. However Seagate local authorized centre ( ACCEL FRONTLINE SERVICES LIMITED) refused replacement saying that Hard drive is not a VALID INDIA hard drive and refered me to contact Seagate Singapore Office. I called them and even they refused to give an approval for replacement. They said this Hard drive was sold in Dubai and cannot be replaced in India. They refered me to local store and to add to all my frustration even local vendor refused and said only Seagate can give replacement. What should i do?
Is it my fault that i bought the hdd from india when it actually belongs to Dubai.

Please help!

Regards,
Ashish Nahar

I have purchased 500GB External HDD from Dubai on a visit. Data transfer speed is too low(for copying a 5Mb file it requires more than 30 min). I have checked it with segate tool and the result is failure. As I'm in India now, I have contacted Accel frontline (who is doing seagate service in India), they commented that I won’t get the warranty as I purchased from Dubai. Could you please suggest what can i do? I tried to contact segate by the toll free number they provided on the site. But i was not able to connect them