I have not even completed even 15 days my Tata Photon+ and the difficulties are so much no action has been taken yet.
The only thing I am getting is docket No.
1. 292228901: Issue was not resolved. Had to go the main office personally to get it activated.
2. 293180365: Speed issues. Engineer comes my room. Does this & that and in the end says Photon Whiz has activated instead of Photon+. It will be activated in 24 hrs. Till now nothing has happened.
3. 293579249 : Speed issues. Not yet resolved.

Please do me a favour. Disconnect my photon connection because I am fed of calling the CC & not getting a proper response.

Ankit Shaw
Photon No: 9225531752
Acct No: 980387243

Dear Mr. Ankit Shaw,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number 293672011. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.

Dear Mr. Ankit Shaw,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

As per your complaint vide docket number 293672011 your concern regarding, cancellation our concern person spoke to you and updated the resolution.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.

I bought Tata photon Plus from a local dealer on 19.1.2011 ! and he charged me Rs 1650 for the whole !
initially i dint enquire into this matter but when i came back and found that device costs 1200 and a recharge of 300 has been done on my number and that makes 1500 !!! and the shopkeeper charged me 150 rs extra !! I went to him and asked him the question that how can he sel me the device above MRP !

to which he replied that he had bought the device for a larger sum earlier , how can he giv it to me at a lower price !

PLZ help me out to get this cheater a lesson !!

i am having the bill in which all details have been mentioned !
kindly lemme know the procedure in which i can file the case against this cheater as i know selling abv MRP is not called for !


i went to the shopkeeper to get the issue settled down but he sent me down insulting that he wont pay me 150 Rs back !
thx for any help guys !!!

Dear Mr. Niraj,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon+ connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

My Tata Photon Plus number is 9217521722
My email ID is niraj_trehan@yahoo.com
Alternate Number is 08968097668

thx for any help u cud give to me as this thing has bothered me for long that i have been cheated !
Do lemme know if shopkeeper is at fault or he can genuinely sell products abv MRP !! thx for any asssisstance !

Dear Mr. Niraj Trehan,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number NTT0719326417. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.