Torn Pillsbury Atta Packet, Bitten by RATS, Bugs in Atta, Rude behaviour of shopkeeper
Face Tissue Box containing excreta of Rats, Rude Behaviour of Shopkeeper
No Bills provided even on requesting repeatedly ,

Bought from: JOLLY DEPARTMENTAL STORE , Dugri Road , Ludhiana (Ph:0161-2409845 )


I bought a packets of 10Kg Pillsbury Chakki fresh atta . As soon as we were about to open it , we found the packet bitten by RATS and furthermore a lots of bugs in the the flour.

I reported the matter to the shopkeeper the very next day. At the first instance he completely denied that it was bought from him and then after an altercation he accepted it and said they won't accept it and i can do all i want . I asked for the bill and he denied telling that the bill book will be available next week.

Just a week back I bought a tissue box from the same shop and i found excreta of Rats in it . My mistake was not to report it to the forum at the first go but the matter got worse and realised that the consumer can't afford any ignorance .

The shopkeeper has a good hold in the area and does all he wants , compromises on products and prices and has no mannerism to redress to consumer complaints. Please sort the matter at the sonnest before it gets worse for me and hundreds of ignorant consumers who have no time and courage to complaint against this guy.

I am Indian Navy active service personnel returning from work who had gone to Mazhuvancheril bakery, KP Vallon Road, Kadavanthra, Ernakulam for having a snack. I bought a Vegetable Puff and asked the bakery keeper to make it warm. He denied saying the current bill will be more. So I had the puffs and took a Mc Dowell No.1 soda for drinking and was asking the bill, a middle aged man rushed into the bakery who called himself the owner of the bakery shouting who parked the Motor bike in the bakery parking lot. I said it was me. He started shouting on me saying that I don't have any sense and I am supposed to park my motor bike on the road side. I told I am his customer and there was no NO PARKING board anywhere to be seen. He told a person having a vegetable puff is not an important customer. I asked him to talk decently. He just pushed me out of the bakery with the help of the bakery keeper. A hot talk arouse and I told that I am going to complain to the Police and I need a bill for the items that I have purchased and I gave Rs 18 to the bakery owner. He denied me to give the bill saying that we don't have a bill. Later I went and gave a written complaint at Thevara police station.
The Bakery owner was rude, manhandled me and the biggest offence he is committing is that he is selling items without bill and there by looting or denying the Tax that is supposed to come to the Government of India which is used for development. If this is the condition of a defence personnel in a shop in 100 % literacy rated Kerala what will be the case of common people. I strongly beg the authority to take stringent penal action against the defaulters. Thanking you
Naveen Pradosh