Today i had been to Swati Gardenian Sahakar Nagar, Bangalore. I ordered for Dosa. I found big cockroach in chutney. I took the plate to the manager to inform. He snached the plate from my hand and ran inside. I requested him to give the plate back so that i can take a picture and complain on the same showing it to the other customers. But all the employees gathered and stopped me from taking the plate back. I did not get the plate despite my repeated requests.
I spoke to the manager and wrote a complaint. I took the signature from the manager and also from a customer as a witness. Then i requested for their owners number. They gave me a wrong number! I went back and requested again. I had to stand their for an hr to get the correct number.
I finally spoke to the proprietor. I was shocked with his answer. He told me that they did some pest control activities because of which the cockroaches are dead and are part of the food!!!! How ridiculous??? Iam shocked with that irresponsible answer.
This is not acceptable. They have no right play with the customer's health by supplying unhygienic food. Management was least bothered about my problem. They did not even speak to me. They were buys doing their business.
The management has to be severely punished. The hotel must be closed and the license must be suspended immediately. I request immediate action.
I have the written complaint with their manager's signature and witness signatures.
Proprietor 's Name: Mr.Shetty
Contact Numbers: 9980807567/9448381831
Name of the hotel: Swati Gardenia
No.2740,Bellary Road,
Sahakar Nagar,Opp UTI Bank,
Kodigehalli, Bangalore - 560092
Appreciate your help.
Regards,
Hari
8762013723/09618856096




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