Date 11 Sep 2010. Today i ordered Pizza form Dominos at 2.11 PM and not got till 3.00PM. I called Dominos, then their person came at 3.10PM. Dominos commitment is for 30 Minutes delivery for single order. I called Dominos at 3.10 PM again to inform him about delay in service. manager there started arguing with us and was not ready to accept delay in service. He clearly refused to accept 30 Minute commitment. This this is a shame for Dominos being such a reputed company and giving daring 30 Minute challange for delivery. The result was that Pizza got reverted and sent back to Dominos just because of rude behaviour of manager and due to his argument to prove customer wrong. My question is if Dominos can not fulfil its commitment then why to commit. My experience with Dominos is very bad i never ever expected this type of rude behaviour from Dominos. Today i feel shame that i trusted Dominos. I'll never make such a mistake by trusting Dominos as they don't care about customers.

(This case happen with Delhi Kirti Nagar Dominos Branch).

Dominos Address
Gd F-1, Sh No. A-22 Tagore Mkt, Kirti Nagar

It is definitely not right on the part of Dominoes to not take responsibility for their delay especially considering the fact that they advertise their 30minutes or less delivery. There is no Dominoes near where I live (which is in Kurla(W) Mumbai) so I cannot comment on the Dominoes service here, but when we do order from other Pizza outlets, they always make it a point to tell us how long it will take if it will take longer than 30 minutes.

today i.e., 21st december 2010 i have ordered pizza with chicken wings chicken wings were stinking i can makeout that they r made with frozen chicken that is stored for somany days. it is disgusting i have never tasted such bad chicken. please help me how i can take action on them.