sir i am kavita bihani wife of mr. dinesh bihani. i had to admit my husband to columbia asia kolkatta, becauge of lungs infection. he was given best possible treatment and the staff were cooperating too. but after my husband being shifted to room there were certain mistake done, like for example bio-pap administration was not proper, nurse forgot to provide oxygen which caused lowering of saturation level to less than65% thereby causing breathless ness, steriod being given in wrong dose,etc. for which i complaint as well as got panic thus i was forced to shout too. mr. arindam baneerjee the g.m. called me in his chamber and insulted me, told me that iam ill-literete, have no right to complain , he also said that i insulted and mis behaved with his staff which is totally untrue. he made me cry in his chamber and crossed every limit of insult.
i requst the authority to take adequate step . mr. banerjee has no right to shout , insult a lady who is herself not in a state to bear anything. he has really caused me mental trauma. in india female are given due respect where this gentleman has crossed his limit . if step is not taken he will continue his behavior which may force someone to commit suiside. people not in good mental state due to patient illness can be drawn to suiside if such behaviour and insult is done