I've been struggling to get resolved 2 highly impacting complaints with Airtel, and to my disgust, there is no action in last 50 days.

1. My PhoneNumber was getting swaped with someone else's phonenumber, which was leading to "many Wrong number calls" coming to me and an unknown identity of mine reflecting on the other person's number when I was making an outcall. I've notified airtel in first week of July- No action, then again at their office by end of July - still no action. Multiple calls to customer care.. and yeah ultimately telling them that I'm forced to go to consumer court now as there is no attention being paid to my multiple complaints about the same issue. No one would believe, but still there is NO ACTION from AIRTEL.

2. I'm facing "NO NETWORK AVAILABLE" issue since the time I've moved to Magarpatta City (April 2010). There is absolutely no n/w or minimal n/w coverage at my home. However the n/w is OK in my ofc which is also in magarpatta city itself. I've been reporting this since almost 3 months now. They've told me that they wud issue me a better sim card (64 bit against my existing 32 bit), but as expected they have a huge customer base and they care a damn about the customers who are already using their PATHETIC services.

This is my last request to AIRTEL thru any forum, now I'm on the verge of loosing my patience. I've been having their connection since the time I've bought my first cell phone.... n this is the treatment that I'm receiving. Won't ever recommend anyone AIRTEL!!

-Aprajita
9860042625

Originally Posted by Unregistered

I've been struggling to get resolved 2 highly impacting complaints with Airtel, and to my disgust, there is no action in last 50 days.

1. My PhoneNumber was getting swaped with someone else's phonenumber, which was leading to "many Wrong number calls" coming to me and an unknown identity of mine reflecting on the other person's number when I was making an outcall. I've notified airtel in first week of July- No action, then again at their office by end of July - still no action. Multiple calls to customer care.. and yeah ultimately telling them that I'm forced to go to consumer court now as there is no attention being paid to my multiple complaints about the same issue. No one would believe, but still there is NO ACTION from AIRTEL.

2. I'm facing "NO NETWORK AVAILABLE" issue since the time I've moved to Magarpatta City (April 2010). There is absolutely no n/w or minimal n/w coverage at my home. However the n/w is OK in my ofc which is also in magarpatta city itself. I've been reporting this since almost 3 months now. They've told me that they wud issue me a better sim card (64 bit against my existing 32 bit), but as expected they have a huge customer base and they care a damn about the customers who are already using their PATHETIC services.

This is my last request to AIRTEL thru any forum, now I'm on the verge of loosing my patience. I've been having their connection since the time I've bought my first cell phone.... n this is the treatment that I'm receiving. Won't ever recommend anyone AIRTEL!!

-Aprajita
9860042625

I agree with you...they such. If you really have to give a word to Airtel company...the word is "IDIOTS". They shut down my landline for no reason..and now it is more than 12 days, every day I call them...they give me a day and time..and I call them again. Customer Care is outsourced to some garbage company in Punjab..I am going to shut down all Airtel Connections in my company...a monthly bill of more than 6 lack...hopefully..by then some Mr Gurnmeet Singh Sandhu in NCR will wake up...or Mr Mittal who is busy buying other companies..may awake..

Originally Posted by gaurav.bhatli@gmail.com

They shut down my landline for no reason..and now it is more than 12 days, every day I call them...they give me a day and time..and I call them again. ..

I faced the opposite...I tried to get my landline cancelled since I was moving to an area where there was no Airtel service, and it has taken six months to get the final bill...and still don't know when I might get another bill!
Good luck with trying to shut down your other landlines.