Last thrusday I, (Sunil's wife) went to AIRTEL office @ Pattom, trivandrum to deposit a cheque for bill payment and as this was for the first tiem i was doing that i asked them 3 to 4 times to check if the details mentioned in the cheque is enough and the male executive said its fine and i paid 330 rs cash and got a receipt for that after the guy checked the bill online. Today evening I got a message from my husband who was then in chennai saying the amt of 1499 has not yet been made. I rushed to the office and was shocked to find that they were at ease when i asked what had actually happened! they said they had kept the cheque aside coz i hadnt mentioned the number to which the bill was to be made. i was literally shocked.... coz, they cud have informed me. they have my number and also Mr Sunil's number not only that when i asked the executive y he didnt tell me when i asked him to counter cehck the cheque he was retorting in a very rough manner saying i shud have known it. is this the way ur executives are supposed to behave? earlier one of them gave me a very bad package while i asked her to mention a gud one for sunil who was always travelling. later we had to change it when huge amt was reflected in our bill. when we went and asked her abt it she was smiling and said she was sorry. who will pay for the extra amy we spent? I, as a customer, am extremely dissatisfied with the behaviour and irresposible nature of those people sitting at the Pattom Office, Trivandrum. Please do the needy at the earilest for I dnt want anyone else to undergo the situation that I had to.