I have a prepaid airtel SIM (Tamil-Nadu)

2 services were activated automatically since August. I was charged 3rs/day. I was not aware of this till 3 days back.

I called and asked airtel for the refund. I was given 150Rs. and told nothing more can be done.

They said they were unable to pull records from August. But, the executive to whom I had spoken earlier has given me the date of activation with time. When a lower executive can pull the details, the higher executive should not have lied to me. Plus I am still at a loss of 300Rs. which has got debited without my knowledge.

I was told this website can take necessary action and get me justice. I am waiting for 3 days - otherwise I will take this to the COURT for JUSTICE.

I have the names of all the representatives to whom I spoke and all the details and proof of randomly activated sms packs on my mobile.

Originally Posted by Airtel_Presence

Dear Sudhish,

This is to inform you that your concern listed on 28 Dec. has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter

Facebook - Airtel Presence | Facebook

PR123000102 This is my reference no.

I have also sent you a mail on airtel ppresence id.

I expect the issue to be sorted by this weekend. I am tired of waiting and getting frustrated over 300rs. I have lost a lot of my time and patience. Because this is not the first time this is happening to me.

Monday I will be forced to approach the law, if I see no action from your Airtel side.

Originally Posted by Airtel_Presence

Dear Sudhish,

This is to inform you that your concern listed on 28 Dec. has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter

Facebook - Airtel Presence | Facebook

PR123000102 This is my reference no.

I have also sent you a mail on airtel ppresence id.

I expect the issue to be sorted by this weekend. I am tired of waiting and getting frustrated over 300rs. I have lost a lot of my time and patience. Because this is not the first time this is happening to me.

Monday I will be forced to approach the law, if I see no action from your Airtel side.