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Complain of idea service

This is a discussion on Complain of idea service within the Mobile Service Providers forums, part of the Telecom category; DEAR SIR I am a user of idea cellular ph no 09837149935,and i have a active GRPS service ,but IDEA ...

  1. #1
    ASHU
    Guest

    Thumbs up Complain of idea service

    DEAR SIR

    I am a user of idea cellular ph no 09837149935,and i have a active GRPS service ,but IDEA service provider is playing they are sending regularly grps service message unfortunate my children dont no about service and they were using option yes instead of ignore. After that i have complained to IDEA customer care pl dont send me this type message in my mobile but idea Representative told me this type message should be banned after disconnect GRPS service its mean if we are using GRPS service so we shall be bond recd message service.So i afraid this type service and i would like to know law about this type cheating.Kindly advise.

    RGDS

    ASHU GUPTA
    ashusine@gmail.com
    09837149935

  2. #2
    Unregistered
    Guest

    Default charged without any submission

    I am the user of idea cell no 9575393777 & 9575478618 in both no i hv been chgrd Rs 30 & 10 for the service of live astrology& collect call .I never send or asked for this services I think that know idea is also cheating like other cellular companys.Idea providing good net work good services but this type of charging is like gunda tax.i suggest dont do this type of cheap activity with any one.

  3. #3
    Unregistered
    Guest

    Default unwanted calls

    dear sir, i am user of idea no.9718477954 . I recd nos of calls of idea telling me different types of scheme throughout the day. I want you to please register my no. & dont give me such calls on my no.
    thank you

  4. #4
    amit morajkar
    Guest

    Red face After bill payment delay in activating

    Dear Sir,

    Whenever there is bill pending or delay in payment every min there is call for payment.
    & When payment is made there is delay in activating the phone.

    Pl. activate mobile no. 9011024268


    Activate at your earliest.

  5. #5
    venkata.i
    Guest

    Unhappy still unable to make STD calls from mobile phone

    Dear Sir,

    Please take necessary action on services providing by IDEA, I am a long time customer of Airtel. I have received number of phone calls to switch from AIRTEL to IDEA. In an assumption that they are going to be a good service providers I opted for MNP, But when idea SIM activated for my number (9880226637), they are no STD services. When I called up to Customer Care and asked about STD services then, They said that I have to request for STD services, I don't know what kind of dump guys will have only local call on mobile phone in today’s day to day life. I have requested for STD services on 25th Feb 2011, till now (10th March 2011)I am unable to make a STD call from my number. 14 days are not sufficient to active STD services. I have called up almost every day, Every day same answer from Customer care representative that it will be activated by 06:00 PM today. Please advice Idea official not to mislead customers with fancy advertisements & more of calls from call centers. It’s very irritating when we are suddenly unable to make STD calls when we are using a mobile phones from past 10 years. I don't want to write all these but I am so much frustrated with Idea Customer service so couldn't resist myself to complaint on them.

    Please take necessary action, this is my humble request.

    Thanks in advance,

    Venkat.
    Bangalore
    9880226637.

  6. #6
    Junior Member
    Join Date
    Aug 2011
    Posts
    1

    Default unable to connect

    hi,
    Sir I have three connections from idea. From past two week there is very weak signal in my location-[Ardee city I have already made so many complain, for that I am providing u referece number also. 104951175 but till today no improvement in signel , my these cell nos are very important ,if i am going to chane the subscriber and on the same time want to retain the number it will take time .

    so pls help me!!!!

  7. #7
    Unregistered
    Guest

    Default

    I am using IDEA service last more than 6 years. Unfortunately, I lost the Sim Card of Idea.
    I am the service person. On 1st Sept 2011, No idea service station is opened to provide the service.
    I visited the idea Service Station at Deecan Gymkhana, Pune @ 7.40 PM. The lady is replied that service is given only upto 7.30 PM I.e No Service station is opened after 7.30 P.M.

    Ravindra Kulkarni
    9881570356

  8. #8
    Senior Member
    Join Date
    Nov 2010
    Posts
    1,488

    Default Reply to your complaint

    Quote Originally Posted by ASHU View Post
    DEAR SIR

    I am a user of idea cellular ph no 09837149935,and i have a active GRPS service ,but IDEA service provider is playing they are sending regularly grps service message unfortunate my children dont no about service and they were using option yes instead of ignore. After that i have complained to IDEA customer care pl dont send me this type message in my mobile but idea Representative told me this type message should be banned after disconnect GRPS service its mean if we are using GRPS service so we shall be bond recd message service.So i afraid this type service and i would like to know law about this type cheating.Kindly advise.

    RGDS

    ASHU GUPTA
    ashusine@gmail.com
    09837149935

    Dear Sir,

    We regret to inform you that we are unable to processed your request for DND activation due to verification reason, in order to activate DND facility for your Idea number, then kindly send sms START 0 to 1909 and same will be activate within 45 day's from request received date.

    Regards,
    Ideacellular

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