Brief details as below:

-- I purchased one Bonus SMS card But nobody ( vodafone care on 111) informed for wait of four hour before recharging card. Therefore I start sending message after got two confirmation message from Vodafone "regarding activation of services of BC11 (Message are saved in my inbox)". In this message time duration or time limit not mentioned like other message of Vodafone. Example "We have received your request and the service will be activated within a maximum period of 5 hrs"
--Before Purchase of sms card i ask the details regarding recharge from vodafone customer care. They informed only different SMS card. They not informed the process and time limit.
-- This was my first recharge of bonus card .
-- When I known the problem, I informed to you on 111.
-- Floor manager ensure me during complain that my deducted amount will be refund to me. I have saved the Voice recording of conversation.
-- Then as per Vodafone customer suggestion I also visit the Vodafone Store, Rohini. These people again given fake assurance and wanted time.
-- They (Vodafone Store) suggest me that nodal officer can refund your money because they have no right to refund the deducted amount. So I sent the mail to Nodal email id but they gave other information which was not related and making me fool.

Please Suggest What I do in this case.
I am very upset by company feedback system. Sabi log ek dusre par baat ko taal rahe hai. My Complain against the services because I paid for that.
Regarding this I written to nodal officer and vodafone care but no solution.

Please Suggest Can I take any legal action regarding the services of Vodafone. I am waiting for your reply.

I have recharged with Rs 222 full talk time Vodafone recharge coupon online
and I have been recharged with Rs 223 plan where I got only Rs 80 odd.

I called up immediately to the customer care and the Mother fukcing idiot tells me that its a technical error and would be getting the remaining amount within one day...

That one day is over now... I just spoke to another bunch of idiots and they all concluded taht it was a fault at my end.


I ****ing clearly know what Vodafone did.

I have clearly clicked on Rs 222 fulltalk time offer.,.,
there is no way that any other plan could come into that window.....

there are just 3 offers in that window...222 and 333 and some other full talktime shit..

Theres no ****ing way I could go wrong..

I bet my balls I clicked on 222 fulltalk tiem offer....

but when I saw my payment ..it was 223.
and when I recevied the mother ****ing SMS..it says I ****ing recharged with 223 and got 80 odd ****ing bugsin my mobile.

This siht aint no intelligent siht.

The mother ****ers....everyone one of them knew what exactly had happened.

Another idiotic way to show what a moronic company Vodafone is...

The customer care guys confirmed me that there is no such plan called 223.

That concluded what a beggar a company Vodafone is.....

How the **** could a 223 come into picture without Vodafone having that plan....

There is no option for me to enter/type amount anywhere....
I bet my balls there is no other plan in that window....

What a loser ****ing company ....Vodafone...

instead

they could have sucked my dick and I would have thrown more money at them...

I jst used Vodafone Prepaid Connection in last 5 months. This is second time in 5 months, Vodafone set Callar tune on my number without take my permission.

When I deactivate this callar tune & tell him to give my money back, then they said to me (in 48 hours ur money is automatically back in ur account)

But in today's Sixth day & they do not take any Action About My money.

Two times in 5 Days I call to customer care in 9888098880 but they tell me(there is a Processing working in ur Account) & Now they give No responce at Till time.

These people again given fake assurance and wanted time.

That concluded what a beggar a company Vodafone is.....

Now u Tell me Plz What can I do in this Case
I need Reply must & Fast

Dear Sir,

I never use Vodafone live since past 5 year till now - even i don't have feature in my cell phone then.

Charge for the period of from 1/4/2011 to 1/4/2011

Vodafone live! 90560 905.60 0.00 905.60


I am not going to pay my bill, as along i not received any details about vodafone live charges.

Raj
9819859933

Dear Raj,

Thanks for writing in to us with your concern, and taking the time to speak with us. We hope we were able to assist you. Please let us know if you need further assistance by emailing us at vodafonecare.mum@vodafone.com. We're happy to help!

Kind Regards,
Vodafone Customer Care, Mumbai.