Sir,
I recharge my mobile 9380719474 with 599 rupees after getting information from call centre that in this plan you can call to any reliance number unlimited free and to other operators 30 minutes daily. After recharging when I check my account balance it shows your remaining reliance minutes 2700 minutes. Then after I again call to call centre and ask about the plan he confirm me that it is not 2700 minutes you can call unlimited free calls to reliance numbers don't worry about the message. On 17th may I get message that your balance is low sorry you are not able to call. I again make call to customer care and want to know what is the problem. He says sorry sir its only 2700 minutes free to reliance numbers from 9th may. But from company side no intimation is given to me. Now I feel that I am cheated by the company. So I want to register a case against the company. Sir please give the guidelines what to do regarding this.
Nirmal Patra
nirmalpatra27@gmail.com




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