I am a Gentleman having Vodafone Prepaid No 976470881. On 10th June, as usual, unwanted and disgusting call from Vodafone was received on my No for selecting caller tune which I never liked during my entire life. After five minutes, I was sent a message which was thanking me for choosing caller tune and I was informed that an amount of Rs. 30 has been deducted from my prepaid balance. I was busy and could not reply it due to some important task. After 4 days, on Saturday, during easy time, I tried to complain to CCE, firstly I was promised by Nilesh that I shall be refunded the stolen amount. But later on not receiving the same, I again had a contact with CCE after six hours and I was referred to so called Supervisor where I was told that the amount can not be refunded as they are saying that the caller tune has been activated on so called my request using *567# keys and I was advised to enjoy as it is a good tune. Isn't there any option to stop this theft? or, there is only way to pay last rites to vodafone SIm card? I am experiencing this white color theft as moving towards diaster.




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