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Complaint against videocon mobile service

This is a discussion on Complaint against videocon mobile service within the Mobile Service Providers forums, part of the Telecom category; r/sir i have purchased a videocon prepaid connection nearly 3 months ago and the no. was 09068735580, once the no. ...

  1. #1
    Unregistered
    Guest

    Default Complaint against videocon mobile service

    r/sir
    i have purchased a videocon prepaid connection nearly 3 months ago and the no. was 09068735580, once the no. was get activated , after 2-3 days the no.was closed .I went many times to videocon mobile office and did not get satiafactory reply . still my no.is not in service and i suffered many financial and social loss due to this act. so please provide me a proper compensation for this .the id attched 2 times is ration card .
    sincerely,
    pawan singh,

  2. #2
    Unregistered
    Guest

    Default i m suffered wd ur very poor services

    i hv bought a videocon mobile which is V1675, and its not working properly so i had gone to ur serivce centre (muskan agencies) bt your employed person not talk to properly and he has not give service and i blank returned fr der so now m distroyed ur pooor mobile an buying new nokia mobile its my first and last mistake which i had bought videocon items bt in future never i will buy videocon items.
    u hv pooooooooooooooooooooooooooooooorrrrrrrrrrrrrrrrrr rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr service, so i hate to videocon items.

    Ravinder Pareek
    9023261531

  3. #3
    Sanjaygupta
    Guest

    Default Poor Videocon Customer service

    I bought Videocon prepaid card on two months days back and address verification and confirmation everything as completed 15 days before. And they confirmed your address proof documentation has received. But suddenly without any intimation today my total mobile services (both incoming & outgoing) has stopped. When I spoke customer care person (121) they told your address proof not yet received and I clarified already I got confirmation from your customer care that your documentation has received and ask them to verify But more than 13 minutes there is no reply your customer care person. After that within 1 hour I called nearly 10 times but they never take my call.

  4. #4
    Unregistered
    Guest

    Default Complaint against Service

    i have purchased a videocon prepaid connection nearly 20 days ago and the no. was 08269127811, once the no. was get activated , with in 20 days 3 times Disconnet our Service .I went many times to videocon mobile office & submit 3 times Document in the office to (Muskan Enterprises )Betul M.P. & Document be Verify by Mr Varun (9074054321) Company Employe then after talk with Nodal Officer (9074018696,9074056786)and did not get satiafactory reply . still my no.is not in service and i suffered many financial and social loss due to this act. so please provide me a proper compensation.


    sincerely,
    Lakhan Pawar
    Betul
    M.no 9424422629.

  5. #5
    Unregistered
    Guest

    Unhappy Ghatiya Service Provider

    Quote Originally Posted by Sanjaygupta View Post
    I bought Videocon prepaid card on two months days back and address verification and confirmation everything as completed 15 days before. And they confirmed your address proof documentation has received. But suddenly without any intimation today my total mobile services (both incoming & outgoing) has stopped. When I spoke customer care person (121) they told your address proof not yet received and I clarified already I got confirmation from your customer care that your documentation has received and ask them to verify But more than 13 minutes there is no reply your customer care person. After that within 1 hour I called nearly 10 times but they never take my call.
    Never Using Videocon Prepaid Service... Hardly you got coverage and you have to fine for Not Activate any service... They Will activate your caller tune without any information.. you have to ready to pay for the same...

  6. #6
    Unregistered
    Guest

    Angry Chor videocon

    After recharging for first time on videocon number, once it suddenly shown on screen, Your last call cost Rs. 30.000, Main balance is 65.000.
    How can be a call of Rs.30 when per minute charge is 0.25 paise.
    Thart means for a call charging I must talk for complete 2 hours!!!
    Chor videocon ne mere 30Rs. lote hai
    Aur 121 call lagta nahi.
    123 pe help available nahi hai!!
    Help center address bhi nahi diya hai kahi par.
    Bastards!

  7. #7
    Unregistered
    Guest

    Default

    My videocon number is 9979794367...
    I have a problem with your service....i got a call from compny about caller tune...i didnt press any button n directly cut the call n your compny charged me 15 rs for caller tune..it was your fraud to me..please give me my balance return..i also complaint yesterday n its id number is 53376870 bt it is not solved yet...please solve my complain..

  8. #8
    Unregistered
    Guest

    Default Videcon Model V1616 mother board issue

    Hi

    i purchase videocon mobile with model V1616 at Big Bazar near Koti after using it for 15 days it started giving the problem when checked with the service center at chikadpally their was a problem with the motherboard because of which SIM 1 slot is getting disconnected i gave my mobile to service center on 9/4/2011 but till now no responce from them when check with the customer care they gave me the ref number ( Ref :- VSAH002400411_IB)
    Job Sheet Number STL-VG-11-0077409-DW with Sreetel

    But to my shock when i call the customer care on number 0124-33660000 again they are starting from the scratch this is the 3rd grade service which i ever experienced

    Ahmed
    9849210237

  9. #9
    Unregistered
    Guest

    Default

    My videocon number is 9979794367...
    I have a problem with your service....i got a call from compny about caller tune...i didnt press any button n directly cut the call n your compny charged me 15 rs for caller tune..it was your fraud to me..please give me my balance return..i also complaint yesterday n its id number is 53376870 bt it is not solved yet...please solve my complain..

  10. #10
    Unregistered
    Guest

    Default Call center

    Respected Sir,

    I called up the call center to cancel my sharyari pack on 27th May 11 at 1917 hrs which was activated by Videocon forcefully as there was no option of cancellation when the msg was send to me by them and 1st place i dont know why the msg was send to me on my number-8828388548.

    The call center guy told me that i dont know what i was talking about and should not teach him his work.

    when i told him that i want to speak to his supervisor he dined it 1st saying that no one was on shift then he said that he will tranfer my call but disconnected it.

    I would be throwing this sim card and buying a new servce provider sim card as soon as possible as i know that no action will be taken on him.

    My service id num is 61180285.

    Regards,

    Kaustubh Mishra.

  11. #11
    Unknown
    Guest

    Default Videocon

    Videocon is faltu company never solves problem, madarchod comapany, basturds............. plz shut down this company or else give our refundgbdfffffffffffffffffffffffffffffffffffffffff fffffffhdfhghgjhngdhdgjfgjfgjfgjjj

  12. #12
    Unregistered
    Guest

    Exclamation Fraud videocon..!!!

    we first had a no. of company CONNECT PING
    two persons came and said that ping company is getting converted to videocon... so... for formality they made me sign a form... saying that your no. , services etc.. would remain same.... but after 2 - 3 days
    but!!! they charged us 1000rps more ... without giving any information..!!! that is really unfair...!!
    and also our facility to call to CONNECT from PING ( VIDEOCON) is also chargable..!!!!
    so please enquire about these persons who have
    guided us wrong..!! and also we are not using your sim now....

  13. #13
    zuber liya
    Guest

    Angry STV recharge 65

    my no 9067278805

    day 1) activated skim was of 99rs. unlimited videocon calls

    day 2) on recharge of 65rs. i got call 30paisa/min but Unlimited videocon calls skim deactivated

    day 3) again recharge of 99rs. no skim activated for unlimited videocon calls and 99rs charged

    Unfair unfair unfair

    Customer care remain always busy, after a day of try connected the call and no satisfactory ans.

    Videocon also started cheating people like other and now no more remain trusted................

    a funny thing is that customer care told me to enquire and contact customer care before recharge....

    ha ha ha

    consumer court shall take some action, my request to them.............plz

  14. #14
    Unregistered
    Guest

    Default Videocon Cell Phone Model V7500

    complaint against Videocon mobile Phone (Videocon Mobile V7500)

    I Am K.Vijayabhaskar Reddy, From Hyderabad,
    I bought a VIDEOCON MOBILE phone, Model no: V7500, from planet m retail ltd,HYDERABAD, AP .
    I was facing a problem from my mobile . so went to service centre of Videocon mobile named ' Sreetel Flat No:2, 1st Floor, Sarojini Chambers, Chikkadpally, Behind Rajkamal Showroom, Hyderabad 500020, Andrapradesh' on 23.08.2011 (call id no- ST1-VG-11-0173485-DW).
    As per service station it is a Touch Screen Problem, so they kept my mobile and told me that I will get it back with in 7 days but I didn’t get it back till date.
    I frequently contacted Sreetel & also Videocon people on 04033660000, but didn’t get any satisfactory reply and my phone. .
    I will never ever recommend Videocon mobile to any of my friends or relatives as I have had worst experience.

    K.Vijayabhaskar Reddy
    M:- 8008102836

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