TATA indicom is the worst telecom service provider, They never provide any INSTRUMENT without any DEPOSIT, now we asked them to REFUND DEPOSIT they say there is no deposit.When they are not able to answer you, they just disconnect your call and then no one answers the call.

MAIL DETAILS

REMINDER for the status

Cc to Consumer Forum

--- On Mon, 8/2/10, aziz khorasi <akhorasi@yahoo.com> wrote:


From: aziz khorasi <akhorasi@yahoo.com>
Subject: Re: STOP CONNECTION Reference : Account number 605021169~~M2025110
To: CS.Mumbai@tatatel.co.in, nodalofficer.MUM@tatatel.co.in
Date: Monday, August 2, 2010, 10:12 AM

good Day Mr. Ibrar Khan,

This is to remind you that, i had requested to stop connection and also received the mail from your end for the same. But again i have received the bill from TATA Indicom.you cna check my account, my phone is not been used and you people do not even bother to verify after making so many complaints for repair and then cancellations. I have again paid 201INR for the bill. As i have informed you before i had 2 connections and not yet received my deposit for the old number (i.e 65082402).

Please stop my connection and refund my deposit and now its high time.

Aziz khorasi
9833436465

CC. CONSUMER FORUM

--- On Thu, 7/1/10, CS.Mumbai@tatatel.co.in <CS.Mumbai@tatatel.co.in> wrote:


From: CS.Mumbai@tatatel.co.in <CS.Mumbai@tatatel.co.in>
Subject: STOP CONNECTION Reference : Account number 605021169~~M2025110
To: akhorasi@yahoo.com
Date: Thursday, July 1, 2010, 5:41 PM

Dear Sir ,

This is with reference to your mail received.

We would like to inform you that the request for the telephone number 65268510 is under process and the reference number for the same is 226305781 and you will be updated on the same shortly.

For any of your detailed enquiries about any of the services of Tata Indicom or rate plans, would request you to call at our 24 hours customer service number i.e.121 toll free (from a Tata Indicom line) or 65005555 (from any other telephone number) also you can log on to our website Tata Indicom where you can manage your account
online.

Looking forward to provide the best of our services.

Thanking You.
for Tata Teleservices (Maharashtra) Ltd.

Ibrar Khan
(Customer Service)

-----Original Message-----
From: akhorasi@yahoo.com
Sent: 2010-07-01 10:33:41.0
To : cs.mumbai@tatatel.co.in
Cc: null
Subject: STOP CONNECTION Reference : Account number 605021169~~M2025110
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


To WHOM SO EVER IT MAY CONCERN,

this is to inform you that, kindly stop connection for the account number 605021169 PHONE NUMBER 65268510, as we are not at all satisfied with the services. Whenever we call the customer care for service they say first pay the money then we will answer your request, KINDLY CHECK OUR ACCOUNT WE ARE NEVER LATE IN PAYMENT BUT YOU PEOPLE DO NOT UNDERSTAND THE PROBLEM OF A MIDDLE CLASS FAMILY. Since 2 month our handset is of no use, we are not able to hear or speak anything on phone. Instead of the technician your bill comes to our doorstep on time. I have paid you the amount of 980INR and cleared all dues till date. Now the only thing i want from you is to stop the connection and refund my deposit.

I AM ALSO USING AIRTEL BUT THEY ARE GOOD AND POLITE ENOUGH ON PHONE AND QUICK IN CUSTOMER SERVICE.

NOTE : WE HAD 2 CONNECTIONS, FROM THAT 1 CONNECTION WAS BEING STOP SINCE 2 YEAR AGO BUT TILL NOW WE HAVE NOT YET RECEIVED OUR DEPOSIT. YOU PEOPLE JUST KEEP ON SAYING IT WILL CLEAR WITHIN 45 DAYS BUT NOW ITS TOOOOOOOO LONG (REFERENCE : PHONE NUMBER 65082402, IN THE NAME OF MR. ABDUL ALI KHORASI).YOU CAN KEEP THAT MONEY WITH YOU AND CREDIT YOUR ACCOUNT WITH 900INR.

THIS TIME THE MAIL IS FORWARDED TO YOU AND THE NEXT TIME IT WILL GO TO CONSUMER FORUM.

Aziz Khorasi
9833436465