Dear sir,

I would like to register a complaint against representative of costumer care service cell regarding the usage of abusive language by Mr Ravinder. I enquired about reasons of non receipt of monthly bill generated of December 2011 but, Mr Ravinder could not satisfy. Thereafter, I requested him to get me connected to his senior. While talking to his senior regarding my issue, he said " koi behan ka loda costumer hai, jo apse baat karna chahta hai", unfortunately i heard those words and complained to his senior Mr Kuldeep, who has given a complaint no. 108771324 dated 21-jan-2012, to which i have no surety.
Therefore i request you to register my complaint and take neccessary action.

Thanking you,

Regards
Gulshan Bhayana
9911555278

Originally Posted by amitbhayana21

Dear sir,

I would like to register a complaint against representative of costumer care service cell regarding the usage of abusive language by Mr Ravinder. I enquired about reasons of non receipt of monthly bill generated of December 2011 but, Mr Ravinder could not satisfy. Thereafter, I requested him to get me connected to his senior. While talking to his senior regarding my issue, he said " koi behan ka loda costumer hai, jo apse baat karna chahta hai", unfortunately i heard those words and complained to his senior Mr Kuldeep, who has given a complaint no. 108771324 dated 21-jan-2012, to which i have no surety.
Therefore i request you to register my complaint and take neccessary action.

Thanking you,

Regards
Gulshan Bhayana
9911555278

Dear Sir,

We appreciate your feedback and concerns highlighted to us regarding one of our team members. We deeply regret the inconvenience caused to you in the event of any service lapse on our part. Also, we would ensure that the matter be brought to the notice of the concerned people to avoid recurrence of such incident in future. We regret the inconvenience caused to you. Moreover we would like to assure you that we care for our customers and constantly try to cater their needs and problems to the best of their satisfaction. We would like to reiterate that we highly merit our customers’ feedback and would strive for delivery of highest service standards at all times.

Regards,
Ideacellular