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Idea Cellular Ltd/ ISD Activation Issue Mail sent to Idea on 22nd Jan 2012

This is a discussion on Idea Cellular Ltd/ ISD Activation Issue Mail sent to Idea on 22nd Jan 2012 within the Mobile Service Providers forums, part of the Telecom category; Dear Sir/madam, This is with reference to the ISD activation on my Mobile No. 9891281634. I have been using Idea ...

  1. #1
    Junior Member
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    Jan 2012
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    Default Idea Cellular Ltd/ ISD Activation Issue Mail sent to Idea on 22nd Jan 2012

    Dear Sir/madam,

    This is with reference to the ISD activation on my Mobile No. 9891281634.

    I have been using Idea cellular services since more than 5 years on the said Mob. No.

    I have deposited the security money of Rs. 1000/- (For which Tickler No. is- 108064853) for ISD activation along with Call conferencing on my Mobile Number- 9891281634 on 23rd December 2011 at your Franchisee Named as Chaaya Communications, No.111, Jaipuria Plaza, Sec 26, Noida.

    As per the update from Franchisee person, ISD activation gets activated within 72 hours.

    Despite of repeated reminder calls to IDEA customer care, the response and solution from IDEA cellular is still Zero. Idea customer care executives again and again give me a time limit for ISD activation but after one month still my ISD has not got activated and I don’t get a clear picture for the same.

    This is my last request to IDEA Cellular Ltd., If my ISD service does not get activated within 36 hours then I am going to file a case against Idea Cellular Ltd in Consumer Forum.

    Hope to hear from you ASAP.

    Regards

    Vishal Sahu
    Mob- 9891281634

  2. #2
    Senior Member
    Join Date
    Nov 2010
    Posts
    1,488

    Default Reply to your complaint

    Quote Originally Posted by vishal_2885 View Post
    Dear Sir/madam,

    This is with reference to the ISD activation on my Mobile No. 9891281634.

    I have been using Idea cellular services since more than 5 years on the said Mob. No.

    I have deposited the security money of Rs. 1000/- (For which Tickler No. is- 108064853) for ISD activation along with Call conferencing on my Mobile Number- 9891281634 on 23rd December 2011 at your Franchisee Named as Chaaya Communications, No.111, Jaipuria Plaza, Sec 26, Noida.

    As per the update from Franchisee person, ISD activation gets activated within 72 hours.

    Despite of repeated reminder calls to IDEA customer care, the response and solution from IDEA cellular is still Zero. Idea customer care executives again and again give me a time limit for ISD activation but after one month still my ISD has not got activated and I don’t get a clear picture for the same.

    This is my last request to IDEA Cellular Ltd., If my ISD service does not get activated within 36 hours then I am going to file a case against Idea Cellular Ltd in Consumer Forum.

    Hope to hear from you ASAP.

    Regards

    Vishal Sahu
    Mob- 9891281634

    Dear Sir,

    We wish to inform you that the ISD services for your Idea number has already been activated with effect from.23rd Jan 2012. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

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