i had recharged a total amount of 2000 on 18dec11

1500 was done via net banking upon which i got an error destination unreachable but 1500 was debited from my account

later on the same day i got a 500 recharge done via cash payment through a dealer.

on 19dec11 i got another top up of 500 by idea.

the remaining 1000 has not been credited to my account nor talk time has been provided

i tried contacting customer care but they are disconnecting my call as those people are unable to understand my probloem

my number for which i am raising complaint is 9926520151

Originally Posted by ankscorek

i had recharged a total amount of 2000 on 18dec11

1500 was done via net banking upon which i got an error destination unreachable but 1500 was debited from my account

later on the same day i got a 500 recharge done via cash payment through a dealer.

on 19dec11 i got another top up of 500 by idea.

the remaining 1000 has not been credited to my account nor talk time has been provided

i tried contacting customer care but they are disconnecting my call as those people are unable to understand my probloem

my number for which i am raising complaint is 9926520151

Dear Sir,

Kindly forward us the screen-shot on our email ID. Ccare,mp@idea.adityabirla.com of the Bank Statement showing the deduction made from your account towards recharge of your number so that the complaint can be taken forward at our end.

Regards,
Ideacellular