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Idea Cellular/Vodafone

This is a discussion on Idea Cellular/Vodafone within the Mobile Service Providers forums, part of the Telecom category; Hi, I have been getting repeated phone call from an Idea mobile number 9088999647 asking for somebody named Avik Bhattacharya. ...

  1. #1
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    Default Idea Cellular/Vodafone

    Hi,

    I have been getting repeated phone call from an Idea mobile number 9088999647 asking for somebody named Avik Bhattacharya. I have told multiple times that I am not the person but the caller keeps on calling irritating multiple times a day.

    I myself use a vodafone connection where I have complained to the helpline, but they say to block the call I have to pay Rs. 99. As an consumer why should I pay to stop harassment from some unknown number? Also can Idea Cellular help me in this regard? Any help to resolve the problem would be great.

    Regards,
    Subhrajit Sengupta

  2. #2
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    Default

    Hello Subhrajit,

    Thanks for writing in. Could you please share your contact number with us here Vodafone India - Complaints - Requests - Enquires ? We will get back to you at the earliest to address your concern.

    Kind Regards,
    Vodafone Customer Care

  3. #3
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    Hi Subhrajit,

    We tried calling, but were unable to reach you. Please share an alternate number here Vodafone India - Complaints - Requests - Enquires so that we may be able to get in touch with you to address the matter.

    Regards,
    Vodafone Customer Care

  4. #4
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    Hi Vodafone Team,

    I am always available on my number. Anyways I have again submitted the request with my alternative number. Please give me a number where I can talk to the concerned team directly.

    Thanks,
    Subhrajit

  5. #5
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    Hi Subhrajit,

    Thanks for speaking with us, trust we were able to address the matter. Please email us at vodafonecare.kol@vodafone.com for any assistance in future, we'd be glad to help.

    Regards,
    Vodafone Customer Care, Kolkata

  6. #6
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    Hi Subhrajit,

    Thanks for speaking with us, trust we were able to address the matter. Please email us at vodafonecare.kol@vodafone.com for any assistance in future, we'd be glad to help.

    Regards,
    Vodafone Customer Care, Kolkata

  7. #7
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    Default Reply to your complaint

    Quote Originally Posted by Subhrajit Sengupta View Post
    Hi,

    I have been getting repeated phone call from an Idea mobile number 9088999647 asking for somebody named Avik Bhattacharya. I have told multiple times that I am not the person but the caller keeps on calling irritating multiple times a day.

    I myself use a vodafone connection where I have complained to the helpline, but they say to block the call I have to pay Rs. 99. As an consumer why should I pay to stop harassment from some unknown number? Also can Idea Cellular help me in this regard? Any help to resolve the problem would be great.

    Regards,
    Subhrajit Sengupta


    Dear Sir,

    We wish to inform you that on investigating the matter we found that the person who called you from number 9088999647 does not belong to any of our Business Partner and the tariff information communicated to you is not available with us, as on date. Also, we would like to confirm you that the detail of one subscriber can not be shared with the other. Hence, we would request you to kindly contact the local police for the same.

    Regards,
    Ideacellular

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