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idea complaint for Mobile no- 8058325653

This is a discussion on idea complaint for Mobile no- 8058325653 within the Mobile Service Providers forums, part of the Telecom category; sir, In the morning i have received a message"Your Subscription to Facebook USSD_30DAY is activated @Rs.5 for 5 Day for. ...

  1. #1
    Junior Member
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    Jan 2012
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    8

    Default idea complaint for Mobile no- 8058325653

    sir,

    In the morning i have received a message"Your Subscription to Facebook USSD_30DAY is activated @Rs.5 for 5 Day for. To de-act dial Toll free 155223 keyword MOT30" which is totally wrong.
    how you can activate this type of service for me without my permission and starts deducting amount from my account. so, i am requesting you to please DE-ACTIVATE this service for me or either i will go to court for a legal action. My details are as under

    Name:-Anil
    Mobile No- 8058325653

  2. #2
    Senior Member
    Join Date
    Nov 2010
    Posts
    1,488

    Default Reply to your complaint

    Quote Originally Posted by anilkumartholia View Post
    sir,

    In the morning i have received a message"Your Subscription to Facebook USSD_30DAY is activated @Rs.5 for 5 Day for. To de-act dial Toll free 155223 keyword MOT30" which is totally wrong.
    how you can activate this type of service for me without my permission and starts deducting amount from my account. so, i am requesting you to please DE-ACTIVATE this service for me or either i will go to court for a legal action. My details are as under

    Name:-Anil
    Mobile No- 8058325653


    Dear Sir,

    We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-21345338881 and you shall hear on the same within 48 working hours.

    Regards,
    Ideacellular

  3. #3
    Junior Member
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    Jan 2012
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    8

    Smile problem solved about wrong deduction.

    Thanx , sir , my problem is solved and i got back my deducted amount.
    anil kumar tholia

    We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-21345338881 and you shall hear on the same within 48 working hours.

    Regards,
    Ideacellular[/QUOTE]

  4. #4
    Junior Member
    Join Date
    Jan 2012
    Posts
    8

    Default idea complaint for wrong deduction

    sir,

    I am reminding you that my previous complaint was solved but you have again created a problem In the morning as i have received a message"Your Subscription to Facebook USSD_30DAY is renewed @Rs.30 for 30 Day for. To de-act dial Toll free 155223 keyword MOT30" which is totally wrong.
    Now i think creating problems again and again is your company habit.
    how you can activate this type of service for me without my permission and starts deducting amount from my account. so, i am requesting you to please DE-ACTIVATE this service for me or either i will go to court for a legal action . My details are as under

    Name:-Anil
    Mobile No- 8058325653

  5. #5
    Senior Member
    Join Date
    Nov 2010
    Posts
    1,488

    Default Reply to your complaint

    Quote Originally Posted by anilkumartholia View Post
    sir,

    I am reminding you that my previous complaint was solved but you have again created a problem In the morning as i have received a message"Your Subscription to Facebook USSD_30DAY is renewed @Rs.30 for 30 Day for. To de-act dial Toll free 155223 keyword MOT30" which is totally wrong.
    Now i think creating problems again and again is your company habit.
    how you can activate this type of service for me without my permission and starts deducting amount from my account. so, i am requesting you to please DE-ACTIVATE this service for me or either i will go to court for a legal action . My details are as under

    Name:-Anil
    Mobile No- 8058325653


    Dear Sir,

    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

  6. #6
    Junior Member
    Join Date
    Jan 2012
    Posts
    8

    Default idea complaint for wrong deduction

    Dear sir,


    I am again reminding you that you have solved my previous complaint but not the SR No-1-22107578437 regarding incorrect deduction. In it i have again received a message"Your Subscription to Facebook USSD_30DAY is renewed @Rs.30 for 30 Day for. To de-act dial Toll free 155223 keyword MOT30" which is totally wrong.
    So, check it again.


    anil kumar tholia
    8058325653

  7. #7
    Junior Member
    Join Date
    Jan 2012
    Posts
    8

    Default idea deducted Rs.30 wrongly on account of facebook.

    Sir,

    You have wrongly deducted amount Rupees 30/- on 18/02/2012 which is totally fraud as you have sent me a message saying” Your Subscription to Facebook USSD_30DAY is renewed @Rs.30 for 30 Day. To de-act dial Toll free 155223 keyword MOT30 and deducted an amount of Rupees 30. But your keyword is not working that means your company is totally doing fraud and also misguiding us.
    When I have complained with the COMPLAINT NO-1-22107578437 then at that time you have closed that complaint without refunding my deducted amount.
    So, it is again requested you to refund the amount you have deducted on 18/02/2012 or I will have to choose some other legal way against your company.

    Anil kumar tholia
    8058325653

  8. #8
    Junior Member
    Join Date
    Jan 2012
    Posts
    8

    Default idea deducted Rs.30 wrongly on account of facebook.

    Sir,

    You have wrongly deducted an amount of Rupees 30/- on 18/02/2012 by sending a message saying” Your Subscription to Facebook USSD_30DAY is renewed @Rs.30 for 30 Day. To de-act dial Toll free 155223 keyword MOT30 and deducted an amount of Rupees 30.For this service I have not applied and when I tried your keyword it was also not working that means your company is totally doing fraud and also misguiding us.
    When I have complained with the COMPLAINT NO-1-22107578437 then at that time you have closed that complaint without refunding my deducted amount.
    So, it is again requested you to refund the amount you have deducted on 18/02/2012 or I will have to choose some other legal way against your company.

    Anil kumar tholia
    8058325653

  9. #9
    Senior Member
    Join Date
    Nov 2010
    Posts
    1,488

    Default Reply to your complaint

    Quote Originally Posted by anilkumartholia View Post
    Dear sir,


    I am again reminding you that you have solved my previous complaint but not the SR No-1-22107578437 regarding incorrect deduction. In it i have again received a message"Your Subscription to Facebook USSD_30DAY is renewed @Rs.30 for 30 Day for. To de-act dial Toll free 155223 keyword MOT30" which is totally wrong.
    So, check it again.


    anil kumar tholia
    8058325653


    Dear Sir,

    We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-22107578437 and you shall hear on the same till.29th Feb 2012.

    Regards,
    Ideacellular

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