i got a complementary sim of idea, while i purchased new handset from hot-spot, mobile shop. As a new sim, i recharged with Rs. 30/-, i got the balnce of Rs. 24/-. After few days, i found that ther is no balance in my sim. On enquiry, i found that Idea deducted RS. 15/- on account of some service, which i never subscribed. when i tried to customer care, some mr. Lokendra refused to talk and disconnected the phone. when i tried to talk higher level, i did not get proper answer or no docket number for my complaint. when i tried to talk on 198 they give me another number. on that number my balance again deducted and no solution comes.
however IDEA is a very big thief for the custmors adn i request to all not to purchase idea sim. i have the same experince with reliance too. however BSNL is the best in this matter that they never deduct any amount on any un-subscribed services, as the otehr operators do.
my ide number was : 9540165355




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