If you are having any problems with your Idea mobile service, you can first of all contact the appropriate branch according to your location. Below is a list of the Idea customer care contact details including address, telephone number fax number and email address, according to location.

Andra Pradesh
Idea Cellular Limited,
3rd Floor, K.L.K. Estate,
Fateh Maidan Road,
Basheer Bagh, Hyderabad
Ph: 9848012345
Fax: 040-66562222
Email: ccare.ap@idea.adityabirla.com

Assam
Idea Cellular Ltd,
F Fort, 5th Floor,
Kachari Basti, Ulubari,
GS Road, Guwahati,
Assam
Ph: 9085012345
Fax : 0361-2465436
Email :ccare.assam@idea.adityabirla.com

Bihar
Aditya Birla Telecom Ltd.
( A 100% subsidiary of Idea Cellular Ltd.)
1st Floor
(Above ICICI Bank)
Sumitra Sadan,
Boring Road crossing
Patna- 800 001
Tel : +91-9708012345
Fax : 0612 2540352
Email :ccare.bj@idea.adityabirla.com

Delhi
Idea Cellular Limited
A-68,
Sector-64
Noida-201301
U.P.
Ph: 9891012345
Fax: 9891905777
Email: ccare.dl@idea.adityabirla.com

Gujarat
Idea Cellular Limited
4th Floor, Suman Tower
Plot no 18,Sector 11
Gandhinagar
Gujarat - 382011
Ph: 9824012345
Fax: 079 23232240
Email: 9824012345@idea.adityabirla.com

Haryana
Idea Cellular Limited
A-68,
Sec.-64,
Noida - 201301
U.P.
Ph: 9812012345
Fax - 91-9990559908
Email: ccare.har@idea.adityabirla.com

Himachal Pradesh
Idea Cellular Limited
Keonthal Complex,
Khalini, Shimla,
H.P. -171002
Customer Care - 9882012345
Fax - 0177 - 2620235
Postpaid 9882012345
Prepaid 9882012345
Email: ccare.hp@idea.adityabirla.com

Jammu & Kashmir
Idea Cellular Limited,
3rd Floor,
Sunny Square,
Gangyal,
Jammu - 180010
Tel - 9086012345(Postpaid)
9086012345(Prepaid)
Email :ccare.jk@idea.adityabirla.com

Karnataka
Idea Cellular Limited
# 75, Civil Station,
Richmond Road,
Bangalore 560025
Ph : 9844012345
Fax : 080 22098441
Email :ccare.kar@idea.adityabirla.com

Kerala
Idea Cellular Limited
2nd Floor, Mercy Estate,
Ravipuram. Cochin, Kerala - 682015
Ph.: 98470 12345 (Postpaid)
98471 12345 (Prepaid)
Fax: 0484-2382121
Email: ccare.kerala@idea.adityabirla.com

Kolkata
Idea Cellular Limited
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091,
Phone no. 09088012345,
Fax no. 9088118995,
Email: ccare.kolk@idea.adityabirla.com

Madhya Pradesh & Chattisgarh
Idea Cellular Limited
139, 140 Electronic Complex,
Pardesipura,
Indore, MP- 452010
Ph: 9826012345
Fax: 0731 2551304
Email: ccare.mp@idea.adityabirla.com

Maharashtra & Goa
Idea Cellular Limited
Sharda Centre
11/1 Erandwane
Off Karve Road
Pune - 411004.
Tel : +91-98-220-12345
Fax : +91-98-500-03298 / 3299
Email : ccare.mh@idea.adityabirla.com

Mumbai
Idea Cellular Limited,
3rd floor, Windsor,off CST Road Kalina,
Santacruz East
Mumbai-400098.
Tel : +91-9702012345
Fax : +91- 9702013111
Email :care.mumbai@idea.adityabirla.com

NESAs
Above Chevrolet Showroom
2nd Floor, BMS Tower
Nongthymmai, Lumsohphoh
Near Fire Brigade, Jowai Road
Shillong: 14, India
Ph: 9089012345
Fax : 0364-2520221
Email :ccare.ne@idea.adityabirla.com

Orissa
Idea Cellular Limited
Plot no 437, Ground Floor
Patia, Chandrasekharpur.
Bhubaneswar 751024, Orissa.
Tel (Board): 0674 2725920, Fax: 0674 2725987
Email ID : ccare.or@idea.adityabirla.com

Punjab
Idea Cellular Limited
C 105, Industrial Area, Phase VII
Mohali 160055, Punjab.
Phone: 98140 98140
Fax: 98140 12346
Email :ccare.pun@idea.adityabirla.com

Rajasthan
Idea Cellular Ltd.
1-2, Jai Jawan Colony,
Tonk Road, Jaipur
Rajasthan - 302018
Customer Care - 9887012345
Fax No. - 0141 - 2724409
Email: ccare.raj@idea.adityabirla.com

Tamilnadu
Idea Cellular Ltd.
PSA Fort, Plot Number A1, A2&B
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai - 600096
Ph - 9092053500
Email: ccare.tn@idea.adityabirla.com

UP (East)
Idea Cellular Ltd.
10 Fortuna Towers
Rana Pratap Marg
Opp NBRI
Lucknow 226001
Customer Care : 9889012345
Fax : +91-522-4067731
Email: ccare.upe@idea.adityabirla.com

UP (West)
Idea Cellular Limited,
A-68, Sector-64,
NOIDA - 201301,
Phone: +9837012345,
Fax: +919917575888,
E-Mail: ccare.upw@idea.adityabirla.com

West Bengal
Idea Cellular Limited
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091,
Phone No.09093012345,
Fax No. 9093118995,
E-Mail: ccare.wb@idea.adityabirla.com

If you have no luck or help by contacting the contact details given above, then you can contact the nodal office allocated for each state. The timings of the nodal officers are Monday to Friday 9am to 6pm.

Andhra Pradesh
Syed Mushtaq
+91 9948002229
grievance.ap@idea.adityabirla.com

Assam
Lesley Mendonsa
+91 9085008991
grievance.assam@idea.adityabirla.com

Bihar & Jharkhand
Manish Kumar Verma
+91 9708297955
grievance.bj@idea.adityabirla.com

Delhi
N Sagar
+91 9990555555 Extn: 6888
grievance.delhi@idea.adityabirla.com

Gujarat
Ronak Patel
079-66714000 Extn: 4246
grievance.gujarat@idea.adityabirla.com

Haryana
N Sagar
+91 9990555555 Extn: 9110
grievance.har@idea.adityabirla.com

Himachal Pradesh
Anuradha Sood
+91 9882108600
grievance.hp@idea.adityabirla.com

Jammu & Kashmir
Chirag Goel
+91 9086012350
grievance.jk@idea.adityabirla.com

Karnataka
Issac Thomas
+91 9844300183
grievance.kar@idea.adityabirla.com

Kerala
D Menon
+91 9656006680
grievance.kerala@idea.adityabirla.com

Kolkata
Vishal Kumar Gupta
+91 9088118991
grievance.kolk@idea.adityabirla.com

Maharashtra
Sanyogeeta Kulkarni
+91 9850003689
grievance.mh@idea.adityabirla.com

Madhya Pradesh
0731-40 31 414 Extn: 2858
grievance.mp@idea.adityabirla.com

Mumbai
Ramesh Reddy
+91 9702097111
grievance.mumbai@idea.adityabirla.com

NESA
Lesley Mendonsa
+91 9085008991
grievance.assam@idea.adityabirla.com

Orissa
Pankaj Upadhyay
0674-2725920 Extn.No.9414
grievance.orissa@idea.adityabirla.com

Punjab
Ms Harpreet Teja
+91 9855412766
grievance.pun@idea.adityabirla.com

Rajasthan
Kailash P Deshmukh
+91 9887405611
grievance.raj@idea.adityabirla.com

Tamil Nadu
Subha Pandian
+91 9092817259
grievance.tn@idea.adityabirla.com

UP East
Utpal Tewari
+91 9889009210
grievance.upeast@idea.adityabirla.com

UP West
Mr.Nimish Vasishta
+91 9917575109
grievance.upw@idea.adityabirla.com

West Bengal
Vishal Kumar Gupta
+91 9093118991
grievance.wb@idea.adityabirla.com

this is to update you that i am post paid user of idea since long but again coming up on servicing part every things end up when u stuck up in any problem and come back to customer care to resolve the problem , most of the time ccare guys seems more handicap then us as customer , i am facing roaming problem from 2 days and not at all getting satisfactory results as of now , which feel like stuck up with a pathetic condition .

This is to request u tat my traffi plan is been changed to 1 paise plan from youth59 without my knowledge nd informing me so i request u to set back my old traffi plan as soon as possible

Hi sonia,
No use with Idea Customer care and the email ids which u upload here. I got Auto response for the mail which i send but after that no reply message and no action agaist my complaint. still amount is debeted from account.
If possible, pls let me know the next step.

Thanks in advance
Ram

hi,
i got a bill of around 1200 rupess.which is not possible.because i havent call that much from my no.so please send me my detail bill.

Hi,
Idea is not satisfying their customers, since I am complaining from last 8 days but there is no reply from IDEA cellular customer care

sir,
I AABID AMIN SHAH from srinagar want to book a complaint against my mobile no.9086103077
which gets deactivated automatically.know plz i want 2 request ur goodself dat plz activate it asap


Thanx
with regards
AABID

sim card is my sister name i,ve to changed at my name

I have taken 2 sim cards of idea 4 days ago and it has not been activated yet

sir i am Ashish from allahabad. i want to puk no. for my modem. and also call yourcustmer care center but c.c is not reply.and also missguide me. i am very said with c.c REPLY ME zashish5213@rediffmail.com

I used my connection since 5 years Cut my outgoing & incoming without informing me .Now I have submit my id but still my connection is not activate who bears this loss.

thanks

9891124018

my mobile no is 9855024417
from ard 4-5 months i m getting premium service charge in my idea bill...........so just last month i contacted customer care abt it
they said u must b using some caller tune or sum other service.......tht wa really a shock to m as i never requested for any service.................so they replied it cud have happened tht by mistake u must have agreed to one of our advertisement calls ............so i said so can u deactivate the service ...then after a moment she said the service is deactivated then i requested to do sumthin so tht i don`t get any sms or call by which these charges r formed..........she said she has activated some service{i don`t remember name of the thing} which was free of cost ...by which they wud nt call m.

but nw this month again i being charged for premium service
i want to ask y the hell is idea cheating its customers...wat shud i do abt it

hello

i have idea sim but the problem is that i am not able to call any where
the IVR says that your account have been exhausted.
but the sim validity is 2013.

plz active my sim card

my no. is +919009650439

Hi,
i m using idea no. 9917031558 (agra) and working witm mrf ltd.
The balance of 285 rs is deducted from my account. When i asked to customer care, i got information that i have made a call for up board result for 40 minutes on 26.05.2010.
This is confirmed that i have not made any call on such numbers because i dont have 40 minutes for one call.

Can you please help me on the matter??

hi, my no 9781823242.not working propperly. please check.....

HI,

MY mobile number is 992485224. As on 20-3-10, you sent an "SMS FILMY PACK" Without my permission.
and you deduct 10 rs. every month from my balance. ok that's fine. I agree that you were make a mistake. but the problem is that now I want to remove it and you don' give me the procedure to remove it. I had call to 4444 on 24-04-10 to remove it. She ask me the unnecessary question that give me your date of last recharge etc. She tell me that you send an msg to 53030 & write "NSUB FILMY10". Then this facility will remove to your mobile phone. But it removes 3 Rs. to your balance. I says ok no problem but you sure that this facility will remove. She says surely removed. I had done whatever she says. and you remove my balance also. I think ok. But after another saturday to till date, you don't remove this facility to my mobile phone. Your customer care officer also don't give the proper answer.

SO NOW PLS REMOVE THIS FACILITY TO MY MOBILE PHONE AS EARLY AS POSSIBLE.
I HOPE YOU UNDERSTAND MY PROBLEM. PLS GIVE ME YOUR FEEDBACK TO MY E-MAIL ID :-
MY ID IS :- NEHAL.SHETH@REDIFFMAIL.COM

HI,

FIRST OF ALL I TELL YOU THAT THIS IS MY SECOND MAIL OF TODAY. BECAUSE IN FIRST MAIL I MADE SOME TYPING ERRORS WHICH I CAN CORRECT NOW.

MY mobile number is 992485224. As on 20-3-10, you sent an "SMS FILMY PACK" Without my permission.and you deduct 10 rs. every WEEK from my balance. ok that's fine. I agree that you were make a mistake. but the problem is that now I want to remove it and you don't give me the procedure to remove it. I had call to 4444 on 24-04-10 to remove it. She ask me the unnecessary question that give me your date of last recharge etc. She told me that you send an msg to 53030 & write "UNSUB FILMY10". Then this facility will remove to your mobile phone. But it takes 3 Rs. charge. I says ok no problem but you sure that this facility will remove. She says surely removed. I had done whatever she says. and you remove my balance also. I think ok. But after another saturday to till date, you don't remove this facility to my mobile phone. Your customer care officer also don't give the proper answer.

SO NOW PLS REMOVE THIS FACILITY TO MY MOBILE PHONE AS EARLY AS POSSIBLE.
I HOPE YOU CAN UNDERSTAND MY PROBLEM. PLS GIVE ME YOUR FEEDBACK TO MY E-MAIL ID :-
MY ID IS :- NEHAL.SHETH@REDIFFMAIL.COM

Dear Mam,
I'm using idea prepaid service from last four years.I would not like to change the service as this is my first n old no.I had activated a lifetime plan which will expire in Nov '10. Intially I used to appreciate ur service, however with the passing time u failed to maintain ur charm n now from GOOD u r becoming THE WORST.Your service is full of problems.Neither ur able to provide good service nor ur able to handle the problems of ur customers.
Since last week without any information or my knowledge ur deducting money stating that the deduction is for VAS.When I never activated any how can u deduct the money. I called up customer care but they r not able to handle the problem n hence I'm forwarding my complaint to u.Kindly SMS to customers like me to discontinue the service if u do not really care for them. There r many service providers in the market who provides good service than ur's.You should be thankful to us that we r still loyal to u.
AN IDEA CAN CERTAINLY CHANGE ONE'S LIFE, HOWEVER WITH ABHISHEK ON THE SCREEN IS NOT REALLY GONE WORK IN UR CASE UNTILL U REALLY MEAN IT OR TAKE CARE OF IT.

Kindly revert or I seriously need to think about change in the service provider

i want call barring password my idea no. is 9702041440

regards
vaibhav

Dear Mam,
I have already sent u a complaint regarding my prepaid account(9850541942). I do not understand that y u people are unnecessarily deducting money from my account without my permission? Kindly look into the matter or else I need to seriously think about change in the service provider. You can contact me on my mobile no.or on email (bob_saiyra@yahoo.com). I want results within a day or two.

my sim has been theften . what i would do to block my sim

i'm a idea customer,i'm using idea sim my mobile number is +919847778388.last 5 months i didn't use this sim.b'coz i was in another state.now i came back.the problem when i put sim in to the cell i saw a massage in my cell it's "sim invalid".how can i clear it.?give me fast reply
thank you

i'm a idea customer,i'm using idea sim my mobile number is +919855467236. I recharge many times, but my 30 rupees going unnecessary. I have not any caller tone. Please rectify the same.
thank you

my sim has been theften . what i would do to block my sim my sim nu. mo :- 9850859518

i m a customer of IDEA for the last 6 YEARS.
i was having the postpaid plan right from the start
it was all going smooth until i had GPRS on my no. first i called the customer care to enquire about the tariff plans and he suggested me the plan of 300 witch was free surfing & down loading on my MOBILE & PC
then after using it for 3 months i deactivated the GPRS as i had broad band connection at home & office as well.it was on 20 feb i called the customer care to deactivate the plan but i recieved the bill for the month of march & april with the rental of gprs .i called the customer care then after much persuation i got the waiver but they told me that my plan will stand deactivated from 4th of march & i have to pay upto that date (125 rs) for the same + the tax which they have calculated on my no. with the wrong bil remained their which was about 100 RS i was made to pay for that as they told me that if i dont pay they will disconnect my no. so i had to pay the same (i got the waiver of abut 600 rs on my no.)
paying at least 250 RS more than my actual bill.
then one day when i called the customer care your executive asked me for my usage and he suggested me to get the 89 GPRS plan which is free for mobile for either surfing & downloading and your executive helped me do the gprs settings on my no. MANUALLY and then i received a bill of 1500 with 750 rs for GPRS and now they are telling me that thay have send me some four types of settings & they have accepted that it was from there end that i got my settings wrong
sir/mam i am humble customer unless my bill is corrected i cannot pay the bill
it is very difficult for me to give back the no. wtich i was using for the last 6 YRS
but i am helpless as i cannot pay such amounts
you can check my account i have been a loyal customer
but now i have no options unless u help me out
this is my third message to you
any action will be highly appreciated
thanks

PULKIT CHAUDHARY

9812332870