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Idea Customer Care Complaint

This is a discussion on Idea Customer Care Complaint within the Mobile Service Providers forums, part of the Telecom category; Sir/ Madam, I have prepaid customer in our Ideacellular. Suddenly My sim is blocked today(12-07-2010). Kindly verify me. My Mobile ...

     
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  #51  
Old 07-12-2010, 08:12 PM
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Default Sim Card Blocked

Sir/ Madam,

I have prepaid customer in our Ideacellular. Suddenly My sim is blocked today(12-07-2010). Kindly verify me. My Mobile No. is 9010959989. I am waiting for problem solving. kindly give me further information my e-mail : saripalli.vijay@gmail.com

Thanking you

S.Vijaya Kumar,
Rajahmundry.
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  #52  
Old 07-13-2010, 11:11 AM
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Thumbs down Complaint

My mobile no. 9767083888 .(Maharashtra )
My account balance get reduced , your value added service (VAS ) pack get started automatically.
I had complaint previously also, on no. 12345.
Please let me know , How automatically ur VAS pack get started on my mobile & the balance also get reduced by Rs.30.
Please do some action.
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  #53  
Old 07-16-2010, 02:17 PM
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Default Dnd

a request was made for DND from 9728032187 approx two months back, i was given a time of 45 days to start DND but no action has been taken so far
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  #54  
Old 07-20-2010, 08:40 PM
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Default Duplicate sim cost???

Sir

My Local Distributer His name Rishab Ent Kandhla (9917672324)
he recd of all people 150Rs of duplicate sim.


Please solve this prob.

Khalid _9927761054( Retailer)
Vickey _9012555657( Retailer)
Manish _ 9520000393( Retailer)
Sameer _ 9897134405( Retailer)

All No. is town Kandhla's.
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  #55  
Old 07-23-2010, 02:48 AM
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Angry urgent

I have the idea no-9911891023....on this no please deactivate all the services....as my call rates are very high...i already talk to customer service but they didn't help...they were not helpful....
please do the needful..............please do immediate action.
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  #56  
Old 07-23-2010, 03:33 PM
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Default Rajiv Ranjan Singh

Mera paisa Cutting hota To Uska Detail De do ki wo Paisa Kis Liye katata hai.
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  #57  
Old 07-23-2010, 03:35 PM
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Default

Quote:
Originally Posted by unregistered View Post
mera paisa cutting hota to uska detail de do ki wo paisa kis liye katata hai.
9850727362
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  #58  
Old 07-26-2010, 05:44 PM
Summit Kumar
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Default Wrong information

Dear Sir
I am Idia customer of Pr-paid from 3 years. My cell No. (9855918119). Your customer care no. 9914045811 call me proposal Chang the connection prepaid to postpaid & she says your scheme 199 rent (400 call local + 500 call std & 200 sms free) She call me 2 to 4 time with same scheme I have change the connection Prepaid to Postpaid. But I am very short Our scheme is 400 minutes (local & STD Free +200 sms )included 199 rent. So I am very Dis pointed your service. (CUSTOMER KE SATH YEH DOKHA HI, APNE TARGET PURE KARNE KE LIYE WRONG SCHEME BATA KAR CUSTOMER KHARAB KARNA HI)
Plz Help Me

Your Unhappy Customer
Summit Kumar
9855918119
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  #59  
Old 07-29-2010, 10:48 AM
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Default

I used my connection since 1 month Cut my outgoing & incoming without informing me .now how kan i do
9666395012


thanks
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  #60  
Old 07-29-2010, 02:42 PM
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Default balence complain

Dear sir,
i am an long time idea customer,but this company is making fool or cheating with
customer,many time i lost my balence for plan's that i was never take,but when i get
check out that where was my balence has cut,they told me that you have activate some
plan like(idea chit chat etc.) and that's why you have lost your 30 Rs.this very disappointing
for me,so i want to warn company official that you are about to lose your customer,becouse
of your wrong commitment,
so i want my money back this is my number 9718867114 & name sandeep singh.
thank you,
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  #61  
Old 07-29-2010, 07:37 PM
surender.1660@gmail.com
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Default Non-receipt of postpaid bill-9911111556

Sir,

Having aggrieved with the services of Idea Cellular postpaid services, I hereby bring to your notice that despite my repeated requests to your customar care executives, my pbill for the month of June 2010 has not been received in my given email bhattp.asrb@gmail.com. In this connection, I would like to state that the idea cellular services have become very bad for quite sometime and I am experiencing difficulties due to non-receipt of postpaid bills timely as the bill is required for official purpose, in fact, for reimbursement purposes.

In such case, I will have no option but to surrender the idea services if the services are continuously like this.

Surender Kumar
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  #62  
Old 07-29-2010, 07:54 PM
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Default Close sms service

I have Ideas number 9737494950

I request you to Close the massages given to me by 53030 because by this number atlist 30 masseges

on my mobile per day so im mantally upsate and due to so many massages i cant take proper sleep so

pleace immigiatly solve my problem

wating for good reply

thank you..............
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  #63  
Old 07-30-2010, 05:03 PM
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Unhappy network problem

I am having my idea prepaid mobile number 9948363743
I am suffering network problem,
Kindly solve the problem,

Thanks,
regards,
Qazi Naseeruddin.
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  #64  
Old 07-30-2010, 06:56 PM
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Default complaint for disturb me

You guys always keep on calling me
Your phone is on his way, whether I'm doing something important
'm Talking with someone or somewhere
Love is a request that please do not call me no reason to further
Otherwise I will have to stop this number.
dhanyabad
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  #65  
Old 08-04-2010, 03:49 PM
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Default misguidance of agent

my name is radha krishna mobile no is 9705699422. In the month of feb2010 i have opted for addon connection to my mobile no,so ihave contacted your authorised agent Mr.ameen of your idea his mobile no is 9848004025. till know i dident get any add on connection know i dont want to any other connections i am decided idea agents are beggars.So if any possibilities please arrange to my money back Rs400/-He is not responding properly.
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  #66  
Old 08-09-2010, 01:30 AM
shanmukh
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Default cuting my outgoing & incoming call

i am having my idea prepaid mobile number 9505577664
I am suffering for 2 days Cut my outgoing & incoming without informing me ,
Kindly solve the problem
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  #67  
Old 08-09-2010, 07:21 PM
sharvanyad
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Default bad balance deduction

sir ! my name is sharvan yadav and mobile no. is 9616746500.
sir mere mobile par aap ki compny lagbhag ek mahine se balance kate ja rahi hai jab main recharge karta hoon to baad me pata chalta hai ki mere no. se balance kat gaya hai 12345 par call karne par bataya jata hai ki aap ke no. par music station ki service lag gaye hai.jab ki maine aise service ke liye koi bhi req. nahi ki thi
Jab pahle bar mera balance kam hua tha thbhi maine is service ko hatane ke liye complain ki thi lekin phir kuch din baad balane kata mane phir aisa kiya lekin iske baad fhir se mera balance kata hai
Ab main aap se req. karta hoon ki aap mera jitna balane farji kata hai use vapas kane ki kripa karen nahin to mujhe aap ke phone ko rakhne ki koi jarurat nahin. iske liye mere paas bahut se options hai. . plezzzzzzzzzzzzzzz care me and solve my problam. thanks.............
.
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  #68  
Old 08-10-2010, 02:00 PM
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Angry Idea Postpaid connection

I applied for a post-paid connection to my existing pre-paid idea
number(9911933358) on 03/08/2010. The idea agent took all the required
identity proof and an amount of Rs.500 and assured me that the
connection would be activated within 24 hours. But after 6 days, the
verification has not yet completed. He is not even picking up my phone
My application number for the postpaid connection is 1924511.

Agent details:
Agent Name: Kuldeep Singh
Contact Number: 9990554004
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  #69  
Old 08-10-2010, 08:18 PM
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Angry Worst IDEA to contact Idea Customer Care

I am contacting idea customer case since 5 days and each time I lost my money (idea is charging for contacting customer care .. not sure about others) but no support from customer care. They don't care about customer.
I opened a complain with them and they rejected it saying they don't have complete information! They were suppose to call me to get all information but no one called but message came saying my complaint got REJECTED.....

I don't have a single instance when they responded correctly.
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  #70  
Old 08-17-2010, 12:09 AM
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Thumbs down number is not working

i was using idea postpaid connection for last 7 years. my no. is 9812537834 now i want to convert this number in to prepaid .therefor i went to local care center. there i submitted all required documents and paid all dues. now it is three days that my this number is not working. if i contact the care center i don't get the satisfying answer. i am facing much problem because of this delay from your-side.
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  #71  
Old 08-18-2010, 05:24 PM
akash deep
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Angry number stoped

my number 9781829439 stopped for few days no one dieler submit my requset pl help me
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  #72  
Old 08-19-2010, 05:34 PM
Recharge
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Default Recharge

i had bought an mobile Recharge card Rs. 25.00 i scratched recharge card and try to recharge it but after 8 to 10 time trying to recharge but recharge is not done. then i call customer care and ask me about this matter and he said to me that the recharge is not possible to this card because some mistake in this card by company and he said to that you took this recharge card and change it the recharge seller ( Maya stationary ) he will change it but when i go to seller he said to me that we are not change scratched card. and he not change it. and i am request him many time but he is not accept. now what can i do. what is my mistake that to 25.00 has lose.

my mobile no. is 9694133045

and mail id is --ajayshah6434@gmail.com
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  #73  
Old 08-19-2010, 05:36 PM
ajay shah
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Default Recharge

i had bought an idea mobile Recharge card Rs. 25.00 i scratched recharge card and try to recharge it but after 8 to 10 time trying to recharge but recharge is not done. then i call customer care and ask me about this matter and he said to me that the recharge is not possible to this card because some mistake in this card by company and he said to that you took this recharge card and change it the recharge seller ( Maya stationary ) he will change it but when i go to seller he said to me that we are not change scratched card. and he not change it. and i am request him many time but he is not accept. now what can i do. what is my mistake that to 25.00 has lose.

my mobile no. is 9694133045

and mail id is [email] ajayshah6434@gmail.com
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  #74  
Old 08-20-2010, 10:18 PM
ranbir singh
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Default complaint for messages

i have not received messages from mobile no. 9256504840 from last month. please do something .I shall be very thankful to you.
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  #75  
Old 08-20-2010, 10:53 PM
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Exclamation idea ki manmani

mere no par bina kisi ki parmission se double meaning jokes service activate kardi aur
diler tone activate kardi balence bhi kat diya me idea company ki iss manmani se bahut pareshan hu
aur me aapna balence refund chata hu!!!!!!!!!!
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