Dear sir,

I have been using mobile no. 9743789550. From past 6-8 months, an amount of Rs.30 is being deducted every month for the services of Big Radio. I have never requested or ordered for this services.I hav tried several times to de-activate this services but the complaints have never been complied.

I have opted the services of Idea mobile network considering your reputation. But due to your poor response i am having a thought of changing the service provider. Once again, I request you to immediately stop deducting the subscription of Rs.30 per month for the Big Radio which i have never subscribed at all. I also request you to immmediately refund the total amount deducted towards the above services failing which the case shall be rooted through Consumer Forum.

Yours faithfully,
Poornima Dinesh

mob. no. - 9743789550

Originally Posted by kalladka9626

Dear sir,

I have been using mobile no. 9743789550. From past 6-8 months, an amount of Rs.30 is being deducted every month for the services of Big Radio. I have never requested or ordered for this services.I hav tried several times to de-activate this services but the complaints have never been complied.

I have opted the services of Idea mobile network considering your reputation. But due to your poor response i am having a thought of changing the service provider. Once again, I request you to immediately stop deducting the subscription of Rs.30 per month for the Big Radio which i have never subscribed at all. I also request you to immmediately refund the total amount deducted towards the above services failing which the case shall be rooted through Consumer Forum.

Yours faithfully,
Poornima Dinesh

mob. no. - 9743789550

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-21395643862 and you shall hear on the same within 48 working hours.

Regards,
Ideacellular

In fact same problem occur with me at Idea may be one year back the complain was lodged to !dea by email. The acknowledgement from the !dea came that they will reimburse the amount but still waiting for reimbursement.

Dear Sir,

I am an Idea connection user since 8 - 9 months.My ph no. is 9088039629.
I received a phone call from Idea on01.02.12 at 16:34 . The executive said that being a privileged customer they are offering me some facilities most respectfully. THEY SPECIFIED THAT FOR ENJOYING THOSE FACILITIES I NEED NOT HAVE TO PAY A SINGLE RUPEE.The facility will be for 1 month from the day it gets activated. They said it will be activated on the day itself. But after some time I saw that an amount of Rs. 97 has been deducted from my account balance.I immediately contacted the customer care.They took the complain and told it will be solved by 03.02.12 10 am. On 03.02.12 I got the SMS that it could not be resolved as the deduction was right. They were very harsh towards me. So I need your help in this regard and need my amount back in my main balance account.

# Their CUSTOMER CARE EXECUTIVES are very Harsh
# THEY DO ILLLEGAL DEDUCTION
# NOT ONLY THIS TIME THEY HAVE DONE SUCH WRONG DEDUCTIONS BEFORE ALSO.
Thanks and Regards

DEBJANI MUKHERJEE 03.02.2012

Dear Sir,

I am an Idea connection user since 8 - 9 months.My ph no. is 9088039629.
I received a phone call from Idea on01.02.12 at 16:34 . The executive said that being a privileged customer they are offering me some facilities most respectfully. THEY SPECIFIED THAT FOR ENJOYING THOSE FACILITIES I NEED NOT HAVE TO PAY A SINGLE RUPEE.The facility will be for 1 month from the day it gets activated. They said it will be activated on the day itself. But after some time I saw that an amount of Rs. 97 has been deducted from my account balance.I immediately contacted the customer care.They took the complain and told it will be solved by 03.02.12 10 am. On 03.02.12 I got the SMS that it could not be resolved as the deduction was right. They were very harsh towards me. So I need your help in this regard and need my amount back in my main balance account.

# Their CUSTOMER CARE EXECUTIVES are very Harsh
# THEY DO ILLLEGAL DEDUCTION
# NOT ONLY THIS TIME THEY HAVE DONE SUCH WRONG DEDUCTIONS BEFORE ALSO.
Thanks and Regards

DEBJANI MUKHERJEE 03.02.2012

Originally Posted by skg.bio

In fact same problem occur with me at Idea may be one year back the complain was lodged to !dea by email. The acknowledgement from the !dea came that they will reimburse the amount but still waiting for reimbursement.

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC152898 in the subject.

Regards,
Idea Cellular

Originally Posted by Debjani

Dear Sir,

I am an Idea connection user since 8 - 9 months.My ph no. is 9088039629.
I received a phone call from Idea on01.02.12 at 16:34 . The executive said that being a privileged customer they are offering me some facilities most respectfully. THEY SPECIFIED THAT FOR ENJOYING THOSE FACILITIES I NEED NOT HAVE TO PAY A SINGLE RUPEE.The facility will be for 1 month from the day it gets activated. They said it will be activated on the day itself. But after some time I saw that an amount of Rs. 97 has been deducted from my account balance.I immediately contacted the customer care.They took the complain and told it will be solved by 03.02.12 10 am. On 03.02.12 I got the SMS that it could not be resolved as the deduction was right. They were very harsh towards me. So I need your help in this regard and need my amount back in my main balance account.

# Their CUSTOMER CARE EXECUTIVES are very Harsh
# THEY DO ILLLEGAL DEDUCTION
# NOT ONLY THIS TIME THEY HAVE DONE SUCH WRONG DEDUCTIONS BEFORE ALSO.
Thanks and Regards

DEBJANI MUKHERJEE 03.02.2012

Dear Sir,

We wish to inform you that the charges are charged correct under value added service activation. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular