Hi,

This would be a worst service that can be given to any customer by any network service provider:

Please go through the Saga:

I've taken a new prepaid loop network connection by spending more than an hour time and Rs.100 at Loop mobile store located at Vashi, Navi Mumbai. I went to Loop mobile store because, I'm not confident enough about the retail store people whether they will submit my documents properly or not. But in the Loop mobile store, it was strange that I've spent more than an hour as if I am taking a loan for crores they have asked about plenty of details and taken many documents as proofs.

1) But unfortunately the SIM card was a defective one and was not detected by any mobile as a result I had to spend another Rs.100 to get a new SIM card with existing number. The executive has rejected to give a working SIM with the same number.

2) Even after spending Rs. 200, services to my number is not completely activated and my out going has been disconnected twice. When I called to customer care, I came to know the reason that my documents and declaration were not submitted.

3) I have submitted all required documents at Loop Mobile Store on the same day. But they didn't forwarded my documents to Concerned customer care.Even after 30 days my account is still inactive.

So I would like to charge a complaint against employees of Loop mobile store, Vashi and Customer care also for not submitting my documents properly on time and for not taking proper action.

Please note that since I have already submitted required documents at authorized loop mobile store on the day one, it is their responsibility to forward documents carefully to customer care and you have no right to ask me to submit the documents again by approaching the loop mobile store.

This is very pathetic. My sincere advice is not to go for Loop Mobile my people. These network providers are sucking our money in this way.

Regards,
A victim of loop mobile service

Pathetic service ever.. i called to loop customer service to landline.. the loop moblie service girl named swati pickd up the call i was telling her that so and so is my problem she din't even heard me and shut the phone down. I wanted to activate international calls they say just dial double 0 and its done. But instead nothing happend. Thay not even answering it properly nor even solving any query. Call pe toh aise baat karte hai jaise koi ehsaan kar rahe ho humpe baat karke. No manners at all.

I would just like to tell you, respect your customers.

Worst prepaid mobile service provider in Mumbai - Get Out Of Loop

waiting for number portability ; worst customer care, worst mobile store support, worst services, worst prepaid plans, worst internet on mobile plans,

if you get loop ; you get headaches too

i am using prepaid connection from last 2 yers after videocon launch loop network is worsten day by day.
in pratiksha nagar sion mumbai loop network is worst,
every time i called customer care they were telling we will solve the problem but from last 6 months i am facing netwoprk problem
kindly do something to take proper action.

DEAR SIR Sir IHAVE WON ONE MILLON USD COCACOLA AWARD 2011 TO SEND MESSAGE 29/01/2011 TO SEND MONEY MY CONTECT NUMBER 09918398708 TO PLEASE HELP ME

hi,

I totally agree with your compliant as i have faced exactly the same issue. I have taken a new number and now my number is not activated for 2 weeks now, and person who sold me the card is not picking up the phone. I have finally decided to go to court now. You can do the same as there are no charges for logging a complaint. Bro lets not keep a let go attitute and let teach this service provider a good lesson.