I am the user of reliance CDMA no. 9310004118, a request was given from my side for porting on 15th Sep-2011. I received code- RD743871, the validity of the same was till 30th sep-2011. On 3rd Oct-2011, my service was terminated by Reliance but it could not be started in Airtel. I have contacted both operator but i could not find any solution I visited Reliance store, and found the details from their side.
According to their record, the no. was successfully portout on 01/10/2011 at 05.34.56.P.M and this is the initial breakup time.
But when I contacted to Airtel they people are saying that the porting request was denied by reliance due to outstanding bill. This is different kind of controversial issue when nobody is responsible the such act.
This time I contacted to Reliance Nodel Officer.Here I receive different reply.
reply No. 01.
Mail from Reliance Communication
RCOMNodalOfficer.Delhi@relianceada.com
Dear Mr. Gupta , With reference to your below mail. We would like to inform y...
Oct 11 (1 day ago)
RCOMNodalOfficer.Delhi@relianceada.comLoading...
Oct 11 (1 day ago)
RCOMNodalOfficer.Delhi@relianceada.com to me
show details Oct 11 (1 day ago)
Dear Mr. Gupta ,
With reference to your below mail. We would like to inform you that Port out request was rejected for the Reliance number 9310004118due to outstanding pending one of your previous Reliance number 9311706783 & account number 2351133977 and amount of Rs. 1830.37
Further, we would like to inform you that for processing of port out request, kindly clear the dues.
For further details you can call at our Nodal Desk 18602002011 Monday - Saturday excluding 1st & 3rd Saturday and National & public holidays between 9.30am to 6pm or write to us at RCOMNodalOfficer.delhi@Relianceada.com with case id of previously registered case at Call Center.
Regards
Amit Sisodia
Nodal Team
2.
On Wed, Oct 12, 2011 at 2:50 PM, <RCOMNodalOfficer.Delhi@relianceada.com> wrote:
Dear Customer
This is with reference to your below mail, we would like to inform you that services of your Reliance number 9310004118(Account no. 2312173980) has been port out from reliance.So please contact with your current service provider.
For further details you can call at our Nodal Desk 18602002011 Monday - Saturday excluding 1st & 3rd Saturday and National & public holidays between 9.30am to 6pm or write to us at RCOMNodalOfficer.delhi@Relianceada.com with case id of previously registered case at Call Center.
Regards
Amit Sisodia
Nodal Team
this is the statement of two days
Now you can easily understand this a simply joking




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