Reliance is a name of the mammoth in business world in India. Reliance is one of the leading corporations in mobile networking. Reliance in telecom has introduced two networks. One of them is CDMA (Combined data multiple processing) and the other is GSM. The initial was launched as the first type of network by them and the latter is just a year old in the market. In India reliance grew from dust to a major contributor in the country’s development.

Customer care is the best way for the growth of an enterprise. Reliance customer care does the service to improvise on how much the product can be utilized for company’s growth. Every citizen in India is well aware of the reliance products in the market. Customer care is the main source of knowledge for aware people of the country. Reliance customer care is a weak contender in terms of promotion of their products.

Comparative studies in terms of customer satisfaction degrade this mammoth from its status. In the capital where competition is at its peak. A strong contender often feels degraded by another tycoon. Compilation of complaints has been made on reliance customer care in the capital (Delhi). Complaints like customer care always not reachable has wounded their customers and spoilt the mammoth reputation. The promise to give uninterrupted service is still to be fulfilled. Though the products and services are cost efficient than other competitive company’s, yet they are ahead in the race due to their better and effective services.

· Reliance Mobile Customer Care
1 800 3000 7773 – Toll Free
Call 3033 3333 or dial *333 from your Reliance Mobile.

Customers are finding it hard to go through their customer service with a smooth flow. Queries are not being resolved at the first or second attempt. The answer to customers question is not there. Being lost in an unknown world is the feeling that comes to a customers mind when looking for answers from a blank person. Being in the market for over a period now and still not giving the customers what they are looking for in terms of services has been a major drawback in the field of communication for reliance in Delhi.

Delhi is a place, where people that requires the best services. The city is always alive and does not compromise with their standard. Customer care is the main source of knowledge for aware people of the country. Reliance observed that customer care is being implemented at Delhi in order to create a positive customer experiences. This was done through the recruitment of qualified employees and conduction of training programs. In spite of what reliance is doing to improve customer care, suggested measures were recommended to help them further improve upon customer care. For companies to be able to compete in the market environment of today it is important to care for their customer relationships and keep the customer satisfied and loyal to the company, while the customers require more and better service and quality.

good morning sir
my no is 8010591781, i am mahe alam from 159/1 moti bagh nanak pura new delhi-21.
sir har din five rupees cut rahey my number par
i complainted 100 times
he say abhi server down hai kuch dair key baad phone karey.
i complaint dated 04/09/2010- request no hai 135910501.
no stop, phir bhi cut of five rupees.
then again compalint dt 11/09/2010- request no hai - 136335093.
no stop, phir bhi cut of five rupees.
then again compalint dt 14/09/2010- request no hai - 136609526.
no stop, phir bhi cut of five rupees.
then again compalint dt 15/09/2010- request no hai - 136609526.
has been procssed .
no stop phir bhi cut of five reupees.
plz tell me what can i do
how will pay for me
i humble request for you plz stop this service .
thanking you

My name is Anuj Singh. My contact no. is +919015509934. I am using Relience Gsm prepaid conection since two years. They have been puting me in trouble since the day i baught this connections and i have been ignoring this, trouble means- Every month they debited some money from my account and they say you have subscribed for this service. Service they talk about i don't know even i didn't activate ,i have activated only callur tune nothing else from relince. yesterday(07/10/2010) I recived a call saying that relince has choosen me for a service because i am valuble customer and that is SMP Gold 20 and I said I don't need this service. I don't know how they have activated this service and debited my account. When I called to customer care (*333) the excutive to whom i spoke he said that I have subscribed for the same and He was arguing with me although He transfered the line to his floor supervisor (Mr. Manjeet) and Mr Manjeet He doesn't know how to talk. When i complaint about this he said without hesitation that your money can't be refunded because you have activated this service. i said that get me proof that i said to activate this service but he was keep saying that he can't do anything then he transfered my call to his TL(team leader) and that team leader disconcted my call after holding the line for 14 minutes. But again i called up and i spoke to Mr. Daljeet singh and he transfered the call to Mr. Manjeet again and after some conversations he transfered again to his TL and he spoke to me for while and when i asked for a logical reason to debited my account without my pemisson, he said 'straight way' "no, you have done that and your money can not be refunded at any cost. I was surpriesd to hear the sentence in such manner from a TL. I thought informe them that i am gonna logged a complaint in consumer court and i spoke to Ms. Ritika she is also a floor supervisor on the floor and she said sir this money can't be refunded now. And the worst part of these supervisor they keep reapting same thing and they don't give any logical reason or a single proof about the complaint.I have recording (the call which i made to talk to Relience customer care). I have one more exprience about relince customer care excutive one day i called to customer care to activate DND service becouse whenever i ride my bike suddenly i get call from them about some plan about callertune and these all stuff which doesn't worth to me and excutive abused me although i spoke to manager and that excutive got penalize but this is the worst part of Relince and they don't see that part. now i suggest to every users who is using Relince connection plz don't call to customer care because they don't care for customer they put in trouble only. Now I need compensation amount (Rs.-1000/-) becouse i have been mantly harrased by them. I am looking for positive response.

Anuj Singh
+919015509934
anujsingh382@gmail.com

Hi,
My name is Anuj Singh. My contact no. is +919015509934. I am using Relience Gsm prepaid conection since two years. They have been puting me in trouble since the day i baught this connections and i have been ignoring this, trouble means- Every month they debited some money from my account and they say you have subscribed for this service. Service they talk about i don't know even i didn't activate ,i have activated only callur tune nothing else from relince. yesterday(07/10/2010) I recived a call saying that relince has choosen me for a service because i am valuble customer and that is SMP Gold 20 and I said I don't need this service. I don't know how they have activated this service and debited my account. When I called to customer care (*333) the excutive to whom i spoke he said that I have subscribed for the same and He was arguing with me although He transfered the line to his floor supervisor (Mr. Manjeet) and Mr Manjeet He doesn't know how to talk. When i complaint about this he said without hesitation that your money can't be refunded because you have activated this service. i said that get me proof that i said to activate this service but he was keep saying that he can't do anything then he transfered my call to his TL(team leader) and that team leader disconcted my call after holding the line for 14 minutes. But again i called up and i spoke to Mr. Daljeet singh and he transfered the call to Mr. Manjeet again and after some conversations he transfered again to his TL and he spoke to me for while and when i asked for a logical reason to debited my account without my pemisson, he said 'straight way' "no, you have done that and your money can not be refunded at any cost. I was surpriesd to hear the sentence in such manner from a TL. I thought informe them that i am gonna logged a complaint in consumer court and i spoke to Ms. Ritika she is also a floor supervisor on the floor and she said sir this money can't be refunded now. And the worst part of these supervisor they keep reapting same thing and they don't give any logical reason or a single proof about the complaint.I have recording (the call which i made to talk to Relience customer care). I have one more exprience about relince customer care excutive one day i called to customer care to activate DND service becouse whenever i ride my bike suddenly i get call from them about some plan about callertune and these all stuff which doesn't worth to me and excutive abused me although i spoke to manager and that excutive got penalize but this is the worst part of Relince and they don't see that part. now i suggest to every users who is using Relince connection plz don't call to customer care because they don't care for customer they put in trouble only. Now I need compensation amount (Rs.-1000/-) becouse i have been mantly harrased by them. I am looking for positive response. I am waiting for positive reply. Please look in to the matter or please let me know how to proceed further. Because its no matter to small amount, Its matter to my hard earn money. And i can't let my money to go like this.

Thanks

Anuj Singh
+919015509934
anujsingh382@gmail.com

i m priyanka vimal from pusa, new delhi- 12, i want to deactivate my hello tune. my number is 07827025788, its a Reliance GSM prepaid number.
Kindly do the needful as soon as possible.
thank you
Priyanka vimal

Hi,
My name is rajender kumar. My contact no. is 9015708289. I am using Relience Gsm prepaid conection since two years.some days ago my sim has blocked becouse i entered more than times wrong password.so i want to know my puk no please send me on my email id rajender.k89@gmail.com.
thank you

My name is Anuj Singh. My contact no. is +919015509934. I am using Relience Gsm prepaid conection since two years. They have been puting me in trouble since the day i baught this connections and i have been ignoring this, trouble means- Every month they debited some money from my account and they say you have subscribed for this service. Service they talk about i don't know even i didn't activate ,i have activated only callur tune nothing else from relince. (07/10/2010) I recived a call saying that relince has choosen me for a service because i am valuble customer and that is SMP Gold 20 and I said I don't need this service. I don't know how they have activated this service and debited my account. When I called to customer care (*333) the excutive to whom i spoke he said that I have subscribed for the same and He was arguing with me although He transfered the line to his floor supervisor (Mr. Manjeet) and Mr Manjeet He doesn't know how to talk. When i complaint about this he said without hesitation that your money can't be refunded because you have activated this service. i said that get me proof that i said to activate this service but he was keep saying that he can't do anything then he transfered my call to his TL(team leader) and that team leader disconcted my call after holding the line for 14 minutes. But again i called up and i spoke to Mr. Daljeet singh and he transfered the call to Mr. Manjeet again and after some conversations he transfered again to his TL and he spoke to me for while and when i asked for a logical reason to debited my account without my pemisson, he said 'straight way' "no, you have done that and your money can not be refunded at any cost. I was surpriesd to hear the sentence in such manner from a TL. I thought informe them that i am gonna logged a complaint in consumer court and i spoke to Ms. Ritika she is also a floor supervisor on the floor and she said sir this money can't be refunded now. And the worst part of these supervisor they keep reapting same thing and they don't give any logical reason or a single proof about the complaint.I have recording (the call which i made to talk to Relience customer care). I have one more exprience about relince customer care excutive one day i called to customer care to activate DND service becouse whenever i ride my bike suddenly i get call from them about some plan about callertune and these all stuff which doesn't worth to me and excutive abused me although i spoke to manager and that excutive got penalize but this is the worst part of Relince and they don't see that part. now i suggest to every users who is using Relince connection plz don't call to customer care because they don't care for customer they put in trouble only. Now I need compensation amount (Rs.-1000/-) becouse i have been mantly harrased by them. I am looking for positive response.
Three days back, I recived a call saying that he is calling from a survey team from another company and he called up me because i registered a complaint on the consumer court site. He said your complaint can't be resolved. They way he was speaking, I belive he was from Relience and Yesterday I recived call his name was Vikash and He was from Relience. When i said that i logged a complaint in consumer court then he replied- consumer court jao ya kahin bhi jao koi solution nahi milega. Today i called again to relience about why vikash had called me, They said that we don have records. I have spoken to miss Maina and miss Hemlata. She gave me complaint no.139440588. She gave two complaint no. i don know which one is right one. They are harrasing me like anything. I am rqequesting you, please give me solution.
One request to you, please send me mail regarding my complaint. because i m not give up. if i'll not get reply from you then i'll go other way. but I am not gonna give now. they are harrasing me.

Anuj Singh
+919015509934
anujsingh382@gmail.com

My name is Anuj Singh. My contact no. is +919015509934. I am using Relience Gsm prepaid conection since two years. They have been puting me in trouble since the day i baught this connections and i have been ignoring this, trouble means- Every month they debited some money from my account and they say you have subscribed for this service. Service they talk about i don't know even i didn't activate ,i have activated only callur tune nothing else from relince. (07/10/2010) I recived a call saying that relince has choosen me for a service because i am valuble customer and that is SMP Gold 20 and I said I don't need this service. I don't know how they have activated this service and debited my account. When I called to customer care (*333) the excutive to whom i spoke he said that I have subscribed for the same and He was arguing with me although He transfered the line to his floor supervisor (Mr. Manjeet) and Mr Manjeet He doesn't know how to talk. When i complaint about this he said without hesitation that your money can't be refunded because you have activated this service. i said that get me proof that i said to activate this service but he was keep saying that he can't do anything then he transfered my call to his TL(team leader) and that team leader disconcted my call after holding the line for 14 minutes. But again i called up and i spoke to Mr. Daljeet singh and he transfered the call to Mr. Manjeet again and after some conversations he transfered again to his TL and he spoke to me for while and when i asked for a logical reason to debited my account without my pemisson, he said 'straight way' "no, you have done that and your money can not be refunded at any cost. I was surpriesd to hear the sentence in such manner from a TL. I thought informe them that i am gonna logged a complaint in consumer court and i spoke to Ms. Ritika she is also a floor supervisor on the floor and she said sir this money can't be refunded now. And the worst part of these supervisor they keep reapting same thing and they don't give any logical reason or a single proof about the complaint.I have recording (the call which i made to talk to Relience customer care). I have one more exprience about relince customer care excutive one day i called to customer care to activate DND service becouse whenever i ride my bike suddenly i get call from them about some plan about callertune and these all stuff which doesn't worth to me and excutive abused me although i spoke to manager and that excutive got penalize but this is the worst part of Relince and they don't see that part. now i suggest to every users who is using Relince connection plz don't call to customer care because they don't care for customer they put in trouble only. Now I need compensation amount (Rs.-1000/-) becouse i have been mantly harrased by them. I am looking for positive response.
Three days back, I recived a call saying that he is calling from a survey team from another company and he called up me because i registered a complaint on the consumer court site. He said your complaint can't be resolved. They way he was speaking, I belive he was from Relience and Yesterday I recived call his name was Vikash and He was from Relience. When i said that i logged a complaint in consumer court then he replied- consumer court jao ya kahin bhi jao koi solution nahi milega. Today i called again to relience about why vikash had called me, They said that we don have records. I have spoken to miss Maina and miss Hemlata. She gave me complaint no.139440588. She gave two complaint no. i don know which one is right one. They are harrasing me like anything. I am rqequesting you, please give me solution.
One request to you, please send me mail regarding my complaint. because i m not give up. if i'll not get reply from you then i'll go other way. but I am not gonna give now. they are harrasing me.

Anuj Singh
+919015509934
anujsingh382@gmail.com

My name is Anuj Singh. My contact no. is +919015509934. I am using Relience Gsm prepaid conection since two years. They have been puting me in trouble since the day i baught this connections and i have been ignoring this, trouble means- Every month they debited some money from my account and they say you have subscribed for this service. Service they talk about i don't know even i didn't activate ,i have activated only callur tune nothing else from relince. (07/10/2010) I recived a call saying that relince has choosen me for a service because i am valuble customer and that is SMP Gold 20 and I said I don't need this service. I don't know how they have activated this service and debited my account. When I called to customer care (*333) the excutive to whom i spoke he said that I have subscribed for the same and He was arguing with me although He transfered the line to his floor supervisor (Mr. Manjeet) and Mr Manjeet He doesn't know how to talk. When i complaint about this he said without hesitation that your money can't be refunded because you have activated this service. i said that get me proof that i said to activate this service but he was keep saying that he can't do anything then he transfered my call to his TL(team leader) and that team leader disconcted my call after holding the line for 14 minutes. But again i called up and i spoke to Mr. Daljeet singh and he transfered the call to Mr. Manjeet again and after some conversations he transfered again to his TL and he spoke to me for while and when i asked for a logical reason to debited my account without my pemisson, he said 'straight way' "no, you have done that and your money can not be refunded at any cost. I was surpriesd to hear the sentence in such manner from a TL. I thought informe them that i am gonna logged a complaint in consumer court and i spoke to Ms. Ritika she is also a floor supervisor on the floor and she said sir this money can't be refunded now. And the worst part of these supervisor they keep reapting same thing and they don't give any logical reason or a single proof about the complaint.I have recording (the call which i made to talk to Relience customer care). I have one more exprience about relince customer care excutive one day i called to customer care to activate DND service becouse whenever i ride my bike suddenly i get call from them about some plan about callertune and these all stuff which doesn't worth to me and excutive abused me although i spoke to manager and that excutive got penalize but this is the worst part of Relince and they don't see that part. now i suggest to every users who is using Relince connection plz don't call to customer care because they don't care for customer they put in trouble only. Now I need compensation amount (Rs.-1000/-) becouse i have been mantly harrased by them. I am looking for positive response.
Three days back, I recived a call saying that he is calling from a survey team from another company and he called up me because i registered a complaint on the consumer court site. He said your complaint can't be resolved. They way he was speaking, I belive he was from Relience and Yesterday I recived call his name was Vikash and He was from Relience. When i said that i logged a complaint in consumer court then he replied- consumer court jao ya kahin bhi jao koi solution nahi milega. Today i called again to relience about why vikash had called me, They said that we don have records. I have spoken to miss Maina and miss Hemlata. She gave me complaint no.139440588,139440482 She gave two complaint no. i don know which one is right one. As per her the first one is right one.They are harrasing me like anything. I am rqequesting you, please give me solution.
One request to you, please send me mail regarding my complaint. because i m not give up. if i'll not get reply from you then i'll go other way. but I am not gonna give up now. they are harrasing me.

Anuj Singh
+919015509934
anujsingh382@gmail.com

Hi,
I am vineet kumar from Noida(NCR).
I have reliance prepaid CDMA.
I am using this no since last 3 month.
Now suddenly my incomming and outgoing has been blocked with out informing me.
When i talk to customer care they said i have to re-submit my document.
At my request the said to activate my services with 6 six hour.
And give me a request id but services not activated.
Request Id: 139734641

I want to know what is the need to resubmit document while i was not longer using it(Its juct three month).


I am facing a lot of problem. Unable to talk to any one.
My no is 9311272993.

Waiting for Your kind support.

Thank you

My name is Anuj Singh. My contact no. is +919015509934. I am using Relience Gsm prepaid conection since two years. They have been puting me in trouble since the day i baught this connections and i have been ignoring this, trouble means- Every month they debited some money from my account and they say you have subscribed for this service. Service they talk about i don't know even i didn't activate ,i have activated only callur tune nothing else from relince. yesterday(07/10/2010) I recived a call saying that relince has choosen me for a service because i am valuble customer and that is SMP Gold 20 and I said I don't need this service. I don't know how they have activated this service and debited my account. When I called to customer care (*333) the excutive to whom i spoke he said that I have subscribed for the same and He was arguing with me although He transfered the line to his floor supervisor (Mr. Manjeet) and Mr Manjeet He doesn't know how to talk. When i complaint about this he said without hesitation that your money can't be refunded because you have activated this service. i said that get me proof that i said to activate this service but he was keep saying that he can't do anything then he transfered my call to his TL(team leader) and that team leader disconcted my call after holding the line for 14 minutes. But again i called up and i spoke to Mr. Daljeet singh and he transfered the call to Mr. Manjeet again and after some conversations he transfered again to his TL and he spoke to me for while and when i asked for a logical reason to debited my account without my pemisson, he said 'straight way' "no, you have done that and your money can not be refunded at any cost. I was surpriesd to hear the sentence in such manner from a TL. I thought informe them that i am gonna logged a complaint in consumer court and i spoke to Ms. Ritika she is also a floor supervisor on the floor and she said sir this money can't be refunded now. And the worst part of these supervisor they keep reapting same thing and they don't give any logical reason or a single proof about the complaint.I have recording (the call which i made to talk to Relience customer care). I have one more exprience about relince customer care excutive one day i called to customer care to activate DND service becouse whenever i ride my bike suddenly i get call from them about some plan about callertune and these all stuff which doesn't worth to me and excutive abused me although i spoke to manager and that excutive got penalize but this is the worst part of Relince and they don't see that part. now i suggest to every users who is using Relince connection plz don't call to customer care because they don't care for customer they put in trouble only. Now I need compensation amount (Rs.-1000/-) becouse i have been mantly harrased by them. I am looking for positive response.
I got the call today(28/10/2010) from Reliance comunication. His name was Mr. Deepak from Mumbaiand as per him that he got the complaint from Consumer court and they have worked on it and the money which has been debited from my account bacause i have activated it. I was keep saying that Mr. Deepak i complaint because i didn't ask for this service(smp gold 20). They don't believe on me and if i asked for proof they say,they are anble to provide that. I don't know where to go. Please suggest me "how to take leagle action because you are not taking any action." Please suggest me atleast. I need your support.
Anuj Singh
+919015509934
anujsingh382@gmail.com

Hi,
My name is Anuj Singh. My contact no. is +919015509934 begin_of_the_skype_highlighting +919015509934 end_of_the_skype_highlighting. I am using Relience Gsm prepaid conection since two years. They have been puting me in trouble since the day i baught this connections and i have been ignoring this, trouble means- Every month they debited some money from my account and they say you have subscribed for this service. Service they talk about i don't know even i didn't activate ,i have activated only callur tune nothing else from relince. yesterday(07/10/2010) I recived a call saying that relince has choosen me for a service because i am valuble customer and that is SMP Gold 20 and I said I don't need this service. I don't know how they have activated this service and debited my account. When I called to customer care (*333) the excutive to whom i spoke he said that I have subscribed for the same and He was arguing with me although He transfered the line to his floor supervisor (Mr. Manjeet) and Mr Manjeet He doesn't know how to talk. When i complaint about this he said without hesitation that your money can't be refunded because you have activated this service. i said that get me proof that i said to activate this service but he was keep saying that he can't do anything then he transfered my call to his TL(team leader) and that team leader disconcted my call after holding the line for 14 minutes. But again i called up and i spoke to Mr. Daljeet singh and he transfered the call to Mr. Manjeet again and after some conversations he transfered again to his TL and he spoke to me for while and when i asked for a logical reason to debited my account without my pemisson, he said 'straight way' "no, you have done that and your money can not be refunded at any cost. I was surpriesd to hear the sentence in such manner from a TL. I thought informe them that i am gonna logged a complaint in consumer court and i spoke to Ms. Ritika she is also a floor supervisor on the floor and she said sir this money can't be refunded now. And the worst part of these supervisor they keep reapting same thing and they don't give any logical reason or a single proof about the complaint.I have recording (the call which i made to talk to Relience customer care). I have one more exprience about relince customer care excutive one day i called to customer care to activate DND service becouse whenever i ride my bike suddenly i get call from them about some plan about callertune and these all stuff which doesn't worth to me and excutive abused me although i spoke to manager and that excutive got penalize but this is the worst part of Relince and they don't see that part. now i suggest to every users who is using Relince connection plz don't call to customer care because they don't care for customer they put in trouble only. Now I need compensation amount (Rs.-1000/-) becouse i have been mantly harrased by them. I am looking for positive response. I am waiting for positive reply. Please look in to the matter or please let me know how to proceed further. Because its no matter to small amount, Its matter to my hard earn money. And i can't let my money to go like this.

Thanks

Hi

I am using the reliance CDMA number 9311145593. whenever I go in roaming then unnecessary balance get deducted. This has been happened to me from the last month. please look into this matter. when I called up to the customer care they always said the same thing that our record is not updated till now.

My name is manish gupta. my contact no is 9015324480.today 30 rupees less in main balance.why did you cut the rupees in my balance.please tell me reason.i am not subscribed your any scheme. soplease stop this sevice and retrun my balance.

To,
Reliance Mobile

I am Naveen Kumar Sharma my Reliance GSM mobile no. is 9015040349. Today (13th Dec) at 6.43pm reliance has activated a service without my consent & deducted around Rs.30 from my balance. I called at customer care , he said that a service was activated but the detailed information will come to him after 6 hours & asked to call later. I wanted a complaint no. but he refused to give. I have recorded that call for reference. I can send it to you if you need.
This is completly wrong that this service was activated by my end if I did that why I complaint in customer care. I have noticed that you are doing nothing but blaming me, I took this connection for messaging & cheap calling, not for activating pack which are completly useless for me. I already have other connection but I was using this connection which is my mistake I think.
Your customer care executives are also rude who refuse to lodge a complaint. I have recorded all the calls I made to customer care so that you can find out what do your execs do.
I am very sorry to say that I am not at all satisfied with your answer & I will take this issue to the court if I do not not get my money back.

Thanks
Naveen Kumar Sharma
mob.no.9015040349, 9868216658

On 26th-27th Nov.I got a call from reliance executive to activate a service called movie masala, I refused to talk & disconnected the phone.After 20 minutes they activated this service & 50 rupees were deducted from my balance. I did complaint at customer care but they have refused to give my money back & they also refused to give me complaint no. saying that they can not do anything they can only deactivate that service but can not refund I called at Nodal officer's no. but they said they can not do anything untill I did not give them a complaint no., & the calls to customer service cost me 12 rupees again but nothing happened. I sent 3 mails to serviceassurancecell@relianceada.com , customercare@relianceada.com, Rcomnodalofficer.Delhi@relianceada.com, Rcomappellateauthority.Delhi@relianceada.com, but higher authorities are doing nothing. With in 15 days they have deducted Rs.80 from my balance. I will suggest the people who are facing same problems come together & contact me so that we can lodge a complaint against reliance.

I am Naveen phone no. 9015040349.On 26th-27th Nov.I got a call from reliance executive to activate a service called movie masala, I refused to talk & disconnected the phone.After 20 minutes they activated this service & 50 rupees were deducted from my balance. I did complaint at customer care but they have refused to give my money back & they also refused to give me complaint no. saying that they can not do anything they can only deactivate that service but can not refund I called at Nodal officer's no. but they said they can not do anything untill I did not give them a complaint no., & the calls to customer service cost me 12 rupees again but nothing happened. I sent 3 mails to serviceassurancecell@relianceada.com , customercare@relianceada.com, Rcomnodalofficer.Delhi@relianceada.com, Rcomappellateauthority.Delhi@relianceada.com, but higher authorities are doing nothing. With in 15 days they have deducted Rs.80 from my balance. I will suggest the people who are facing same problems come together & contact me so that we can lodge a complaint against reliance.

Mera naam Ved Prakash aur mera mobile no. 8010309174 hai.
4-5 Dino pehle mere account se 59 rupaye deduct ho gaye,apne aap hi customer care call karne pe bataya gaya ki super saver pack tele calling ke dwara activate karaya gaya hai.Maine bola ki main kabhi call sunta hi nahi hun,Jabhi sunta hun ki customer care ka call hai to disconnect kar deta hoon,to unhone kaha ki apne higher authority se baat karate hain.Aise hi chalta raha.Phir nodal officer se baat karne ko kaha,maine wo bhi kiya,unhone reliance outlet pe jaane ko kaha main wahan bhi gaya par koi response nahi mila.Aise me koi reliance ka no. kyon use kare aaj tak mera 119 rupaya aise hi deduct kar liya gaya hai.Abhi maine us no. ko nikal ke rakh diya hai.Mera contact no. abhi 9910445152 hai.Isi tarah se reliance me paisa deduct kar liya jaata hai,ye bahut galat hai.

Dear Mam

I don't know what process ur does reliance employee follow to activate any nonsense service on cell without the permission of user.
Such a irritating this thing is.Rather deducting our balance in making calls we have to loose it in such silly and irritating service.


I am really not interested in using this stupid reliance network and going to terminate service

Thanks & Regards
Shweta
08010423742

dear Customer care,

our Relience phone not working past four days. we are facing many problem . pls solve the problem

pls do the needfull.
client name- TI cycle of india
2nd flor, jeewan deep building
10- sansad marg
Cannught place
new delhi- 110001

ph. no. - 011-32020419

Thanks
Sunil Yadav

Dear Mam

I don't know what process ur does reliance employee follow to activate any nonsense service on cell without the permission of user.
Such a irritating this thing is.Rather deducting our balance in making calls we have to loose it in such silly and irritating service. A cricket information is activate on my mobile to without start and my balence is didected so deactivet the service and i want to back my money.

As Mahi said, when ever you will call the customer care the first thing that they will say you is that their server is busy at that time and call after some time. Then on the next time they will say that due to these reason your account has been debited but atually they are simply cheating the customers. From the last two year experience I can say that there service quality is very poor and thy are not at all reliable.

My name is Aradhana. my contact no is 9312044806 .tomarrow 49 rupees less in main balance.why did you cut the rupees in my balance.please tell me reason.i am not subscribed your any scheme. soplease stop this sevice and retrun my balance.


Thanks & regards

Aradhana

9312044806

My name is Aradhana. my contact no is 9312044806 .tomarrow 49 rupees less in main balance.why did you cut the rupees in my balance.please tell me reason.i am not subscribed your any scheme. soplease stop this sevice and retrun my balance.


Thanks & regards

Aradhana

9312044806[/QUOTE]

vivekpandey1978@rediffmail.com

hello sir,
this is gunjan.i am regular customer of relience from last three years.my old no. is 9024497216.and i current number is 8010682646.
i am sorry to say might be i will never use relience in future if my problem will not be resolved soon.
actully without any activation of any pack or without any request on 15 march one pack was automatically get activated on my phone which deduct 30 rs from my main balance
yesterday(14.4.11)at 12:21 pm in afternoon i got a call from relience mentioning that rim will give me a free call tune activation pack as i am a regular customer.the call was of about 2 minute.yet i was not intresed in that i want to say that i am not inrested in this,customer care executive cut the phone without listening.i dial the no.911203960800 again but it was not reachable,then i was busy i didnt call to cc center
i call at 198 customer care number at arond 1:00 am in night i requst them not to activate any pack.they accure me i that will never happen again and any pack will also not be active.but today itself 50 rs deduce from my account automatically.
i call at 198 again on 15.4.11 at 11:22am and requst them to give my 50 rs again in my balance.but find no help.


now i want my all lost(atlest my 50 rs).

i face this problem many time in past too.but not mentioning because i dont have any dada
plese resolve my problem soon.othervise you will surely loose your permant customer and i will never recomomond anyone to use relience