Sir/Madam,

Mob No: 98309 16119

I am an MNP customer migrated from Vodafone Kolkata and I am having the following problems since 25th November 2011 (56 days) and still having the same.

No Incoming calls
No Incoming SMS
No outgoing SMS
Call dropped while talking to customer care only.
Calling from any no to my no, it says “ You have dialed wrong number or this telephone no does not exist or call dropped automatically”.


On 25th November 2011 I have received an SMS from 55100 says “ The terminal cannot be configured remotely, please contact Customer support for further assistance “ and after that the above mentioned problems started.

Apart from that I have been prompted an error code like “ Rworld - 46’H.ME ERROR “ while I switching on the phone (Dell XCD28).

Complaints launched several times but no solution found till now.



Thanking you,
Rajib Lohar

Sir/Madam,

Mob No: 98309 16119

I am an MNP customer migrated from Vodafone Kolkata and I am having the following problems since 25th November 2011 (56 days) and still having the same.

No Incoming calls
No Incoming SMS
No outgoing SMS
Call dropped while talking to customer care only.
Calling from any no to my no, it says “ You have dialed wrong number or this telephone no does not exist or call dropped automatically”.


On 25th November 2011 I have received an SMS from 55100 says “ The terminal cannot be configured remotely, please contact Customer support for further assistance “ and after that the above mentioned problems started.

Apart from that I have been prompted an error code like “ Rworld - 46’H.ME ERROR “ while I switching on the phone (Dell XCD28).

Complaints launched several times but no solution found till now.



Thanking you,
Rajib Lohar

Sir/Madam,

Mob No: 98309 16119

I have migrated from Vodafone Kolkata to reliance and I am having the following problems since 25th November 2011 and still having the same.

No Incoming calls
No Incoming SMS
No outgoing SMS
Call dropped while talking to customer care only.
Calling from any other no to my no, it says “ You have dialed wrong number or this telephone no does not exist or call dropped automatically”.

Customer care tested my sim with his mobile and found the same problem. Since my problem starts 25th Nov 2011, lots of calls and emails to customer care, nodal offices, service assurance centers, launched problem online etc. etc etc , I STOPPED PAYING BILLS. during emails to nodal offices, customer care etc i have posted my alternative no but no body bother to call me to solve this. Suddenly they have added a local calling pack in the bill which i have not opted.



If they demand they are best for their services, then why not they solve my little problem.


Rajib Lohar
9832 821 881

Sir/Madam,

Mob No: 98309 16119

I have migrated from Vodafone Kolkata to reliance and I am having the following problems since 25th November 2011 and still having the same.

No Incoming calls
No Incoming SMS
No outgoing SMS
Call dropped while talking to customer care only.
Calling from any other no to my no, it says “ You have dialed wrong number or this telephone no does not exist or call dropped automatically”.

Customer care tested my sim with his mobile and found the same problem. Since my problem starts 25th Nov 2011, lots of calls and emails to customer care, nodal offices, service assurance centers, launched problem online etc. etc etc , I STOPPED PAYING BILLS. during emails to nodal offices, customer care etc i have posted my alternative no but no body bother to call me to solve this. Suddenly they have added a local calling pack in the bill which i have not opted.



If they demand they are best for their services, then why not they solve my little problem.


Rajib Lohar
9832 821 881

Originally Posted by rajiv_133

Sir/Madam,

Mob No: 98309 16119

I have migrated from Vodafone Kolkata to reliance and I am having the following problems since 25th November 2011 and still having the same.

No Incoming calls
No Incoming SMS
No outgoing SMS
Call dropped while talking to customer care only.
Calling from any other no to my no, it says “ You have dialed wrong number or this telephone no does not exist or call dropped automatically”.

Customer care tested my sim with his mobile and found the same problem. Since my problem starts 25th Nov 2011, lots of calls and emails to customer care, nodal offices, service assurance centers, launched problem online etc. etc etc , I STOPPED PAYING BILLS. during emails to nodal offices, customer care etc i have posted my alternative no but no body bother to call me to solve this. Suddenly they have added a local calling pack in the bill which i have not opted.



If they demand they are best for their services, then why not they solve my little problem.


Rajib Lohar
9832 821 881

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

Originally Posted by RCOM care7

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

------
I am using this no : 9832821881


Rajib Lohar