Dear sir/madam,
I am a consumer of reliance CDMA prepaid service and my no is 9324238068
Sir ,I am very sorry to say that your services are very poor for example unknown pack of caller tunes have been activated without my consent and an amount of 40/- has been deducted from my balance, it is not at all good.This has been happening past six months. When called to the costumer care they either dont take the call or fails to provide any proper assistance.Hope that you will look into matter and do needful.
Thanking you,
Mrs. SwapnaShree Dutta,
Mumbai.

my no. is 9309304233 I have recharged my mobile for Rs.50 on17.2.2011 . I my terrif plan is 50 p/m Idonot use my phone but the amount has been deducted by co. and to day they show the balance of Rs.17.78p
I have not registered for any service but your company unnecessarily deduct the balance without our permission.Please credit the amount deducted from my deposit and stop unwanted massages and services

Prem Gupta
B-471 Mahesh Nagar Jaipur

Dear Sir,

My Mobile no. is 8905382350. We have recharged for Rs. 150/- on 18.02.2011. Then after without using the mobile the Balance is deducted Rs. 85/- till time from my mobile without any reason. We have talked with your customer care since last 3 days with vinita, Ankita (Supervisor), Bharat, Suryakant,and more but I regret that all are given same reply that our system is updating so we can not reply you. After waiting for everytime 10-15 minutes, no body is satisfying. We have so many time experience that we are never satisfied with your customer care. We have to day visited your Kalavad Road, Rajkot office and talked to Hetal, but she also cannot replied due to your system failure. How many times in a day, your system is updating?
If I cannot get replied, I will be compelled to complaint to consumer court and use portability.

Your early reply is awaited

Pankaj D. Shah

sir after i reach delhi from kanpur i cannot make any outgoing calls to any number not even the customer care i have to talk to many peoples but due to this problem i am unable to make any calls. Another problem is also there that my messages are also not going to any of the number pls help me very fastly in dis regard

dear sir i am the user of reliance company CDMA my balance has been reduction i am not any sevice activate then balance has deduct my CDMA NO IS 09311140974 balance deducting date 28/2/2011.plz solve the problem

my mobile no is 9017520150,i want to know abt my last bal deduction of rs 30/-.i want to deactivate all the
subsription packs which are available on my mobile no.kindly do the needful assoonas possible
thanking you
alka soni

Dear Sir,
I am a consumer of your reliance pre-paid service. my complain is that i recharge my mobile account on 26th march 2011. my recharge is successful but next day i check the my balance that time i see my balance is nil after that i call the customer care but your customer care executive is not receive the my phone. i am try to talk cce approx one week but your cce is not receive the phone. this is not only my problem its problem is totally in my state.

So, i request to you please improve your service.

Thanking you,

Md. Imran Alam
Mobile No.- 09835332679 / 09798766488
District - Ranchi
Jharkhand.

Dear Sir,
I am a consumer of your reliance pre-paid service. my complain is that i recharge my mobile account on 26th march 2011. my recharge is successful but next day i check the my balance that time i see my balance is nil after that i call the customer care but your customer care executive is not receive the my phone. i am try to talk cce approx one week but your cce is not receive the phone. this is not only my problem its problem is totally in my state.

So, i request to you please improve your service.

Thanking you,

Md. Imran Alam
Mobile No.- 09835332679 / 09798766488
Email- alam.imran36@gmail.com
District - Ranchi
Jharkhand.

Respected Sir,

I am Kartik Baishnab. I am a BSNL prepaid user and my no. is 9472174211. On 11-03-2011 at night I check my balance that Rs 30.00 was deducted from my balance but I never got any msg about this. When I call to customer care service they give me the Complain No- C11BR301151 and told me it will be solved ASAP. But till today it is on pending .Another on 08-04-2011 at noon I check my balance that Rs 30.00 was deducted from my balance but I don't got any msg. When I call to customer care service they told me that "I have subscribe a service from Bsnl but don't informed me about the service." I inform them I have not activated any services. Then register the complain and give me another complain No- D08BR422224, "while I didn't subscribe any such type of service & didn't knew about that mattar". Till now they not refund the amount Rs 60.00. When I want to know about these complains they reply it was on process but I don't get any positive response. So what can I do?.

So please I am requesting to u..Help me to refund my deducted amount.

yours,
Kartik Baishnab
09472174211

I am subscriber of above Reliance Mobile no. 9324068193. I have lost my mobile handset of LG company having above sim of above number. I have tried to locate it but I could not trace. I tried to dial on said number but no connection is found.

In the afforesaid circumstances you are requested to kindly deactivate the said number and oblige. Kindly do the needfull at the earliest so as to prevent illegal use of said number.

Thanking you
Rajdeep Khadapkar
Advocate
29th April 2011 at 1627 hrs.

Dear sir,
i am a consumer of reliance GSM prepaid service and my no is 7827218523.and my second no 7827763298
Sir I am very sorry to say that your serviceses are very poor for example 49combo pack have been activated without my consent and maoney has been deducted from my balance, it is not at all good.
Sir ,I told costumber cear person plz deatived my pack and say please don't sent any call any message. i am already send message 24 04 2011 time 9.02 am my request no is 13086715970. sir plz cheak recoding i confrom one and more than costumer ceare person score they say there are no any pack.
today 30 04 2011 time aprox 3.00 pm relince cut my balance . i contact costumber care sr.ex. mr. rohit and mr ragvan. but sir they say i have no information.plz look this mater

aprox 10 time i fesh this promlem. i am already deativted this pack date on 24 04 2011 at 8.53 am.
Sir if this is bussiness then i am sorry your cutomer will no longer be your cutomer .

So it is my humble suggestion that improve your sevices and stop cheating your valuable cusomer.And get my money(which has been deducted without my consent) back otherwise i will be forced to tke help from consumer forum.


Thanks
Your valuable customer
Mob No: 7827218523

Dear sir,
i am a consumer of reliance GSM prepaid service and my no is 7827218523.and my second no 7827763298
Sir I am very sorry to say that your serviceses are very poor for example 49combo pack have been activated without my consent and maoney has been deducted from my balance, it is not at all good.
Sir ,I told costumber cear person plz deatived my pack and say please don't sent any call any message. i am already send message 24 04 2011 time 9.02 am my request no is 13086715970. sir plz cheak recoding i confrom one and more than costumer ceare person score they say there are no any pack.
today 30 04 2011 time aprox 3.00 pm relince cut my balance . i contact costumber care sr.ex. mr. rohit and mr ragvan. but sir they say i have no information.plz look this mater

aprox 10 time i fesh this promlem. i am already deativted this pack date on 24 04 2011 at 8.53 am.
Sir if this is bussiness then i am sorry your cutomer will no longer be your cutomer .

So it is my humble suggestion that improve your sevices and stop cheating your valuable cusomer.And get my money(which has been deducted without my consent) back otherwise i will be forced to tke help from consumer forum.


Thanks
Your valuable customer
Mob No: 7827218523

hello
i am sachin here n my number is 9313927494 viz of delhi circle.
i am currently on roaming in mumbai and usng reliance india card of 650.
i am able to make calls all over the india except delhi.
i am facing dis problem since 1 may 2011.when i call any reliance cdma number of delhi after 11 pm then i can hear the voice of the person i called but that person is not able to hear my voice.this problem is occuring only on reliance number of delhi.
i am able to make free calls to mumbai,up n other places but when i call delhi cdma number then it becomes one way.
this reliance cdma really irritates me.
i am really sick n tired of poor customer service n m gonna take strict action once i reach delhi.
if u can den plz do look into the problem as soon as possible.

Thanking You

Sachin Pratap
sachin_pratap@rediffmail.com

thanks 4 resolving my problem........thanks lot reliance to not let me down this tym
i just want to say that please improve your customer care service then reliance will be far better.
YOU GUYS EVERYTHING IN YOUR SERVICE BESIDE CUSTOMER CARE SERVICE.
But really happy for a quick feedback from u all in a positive direction.
all the best reliance
sachin

Dear Sir,
Re : Complaint regarding auto deduction of charges for Downloading of R-World activation in mobile no.8882115590
Though the R-World has been not Downloaded from my side, a service charge of Rs. 10/- has been deducted from my prepaid deposit. And after that I talk to your customer care centre a girl named Nidhi and another person named Rajendra talk to me then after i told him/her that please transfer my call to your senior then he/her dropped my call on hold and they can not give the correct reason.I would request you to please pay back the entire deducted amount of Rs. 10/- and deactivte the pack and also no pack should be activated without my consent.
In this connection, local Reliance Smart office at Delhi-NCR it's in ability to help the customer in this regard, else i will stop ur service like i done with my previous no.9718685448.& kindly improve ur customer care service, i was never able to connect to them. Please do the needful at the earliest and confirm.

With regards,
Md Shahnawaz Alam

My self arun kumar & mobile No. is 9905151000(prepaid GSM) and I want please activate Do Not Disturbe my Number please grant my request.

Thanking For You

hello
i am sachin here n my number is 9313927494 viz of delhi circle.
i am currently on roaming in mumbai and usng reliance india card of 650.
earlier also i forwarded the complain on 2 may and it got resolved,but today again i am getting the same problem.what kind of service is this that after every three days the customer has to file up complain again.
i am able to make calls all over the india except delhi.
i am facing dis problem since 1 may 2011.when i call any reliance cdma number of delhi after 11 pm then i can hear the voice of the person i called but that person is not able to hear my voice.this problem is occuring only on reliance number of delhi.
i am able to make free calls to mumbai,up n other places but when i call delhi cdma number then it becomes one way.
this reliance cdma really irritates me.
i am really sick n tired of poor customer service n m gonna take strict action once i reach delhi.
if u can den plz do look into the problem as soon as possible.

Thanking You
Sachin Pratap

Dear sir/madam
reg : updation of ID & ADDRESS PROOF
Sir i am jaffer shariff i am using reliance CDMA CONNECTION from last 2 weeks. Before i was using MTS Connection recently i convert to reliance network but till now my ID & Address is not been updated for the No +919141000040 SIM No.RSN:RECRUC 038790402 i have already connect to reliance network from last 2 week outgoing & incoming is working. I have submit the documents 2 times in reliance customer care in THE FORUM Koramangala Branch Bangalore. Sir i am attending customer service Everyday there i have spoke to Mr. Kumar he telling that same problem is there for updations. I have send the mail for customercare@relianceada.com three times but no responce.Sir i request you to kindly update my ID & Address as soon as possible.


Thanking you
With regard
jaffer shariff

email : jaffershariff.in@gmail.com

hello sir/madam,
my name is ribhu panwar. i am your vodafone customer since last 6 year but i switched off my no. for a couple of moth due to my exam.
yesterday when i switched on my no, i was surprised to know that my no. had been alloted to some other person.
i am a student of c.a final and i have given this no. to many coaching centers and my relatives and many more friends.
i thing now you can now imagine what is the value of this no. in my life. i have not changed my since last 6 year due to my academic needs.
please help me to get my no back.
my old vodafone no. is---9899494033
and if you able to help me , please inform me on this no. 9871690043
thanks
RIBHU PANWAR

Dear
Sir/Madam
Reg : updation of ID & ADDRESS PROOF
Sir i am jaffer shariff i am using reliance CDMA CONNECTION from last 2 weeks before i was using MTS Connection from last 2 years recently i convert to reliance network but still now my ID & Address is not been update for the No +919141000040 SIM No.RSN:RECRUC 038790402 i have already connect to reliance network on 25 April I have submit the documents 2 times in reliance customer care in THE FORUM Koramangala Branch Bangalore.I am attending everyday to reliance customer care still is pending. There i contact to Mr.Kumar he is promising that he will update very soon but still pending today again i gone to customer care he in this some problem is there to update your ID & ADDRESS. Sir i request you to please update my ID & Address as soon as possible.
Thanking you
regard JAFFER SHARIFF.
cont :9141000040

Dear
sir/mam
hi ..i am mamta wants to say u that my CDMA reliance out going calls network is not working ..
so, kindly its request to see it ..
my no9389477757..
my email id mamtasukhlani@yahoo.com facebook
its request to see them as soon as posssible...

this is to bring to your notice about the reliance outlet at m.g. road, opposite arora towers. (pune)
i had been there on 29.03.11 for changing my conection to a regular sim card. the employee (sandesh shinde) refused to give me change & was able to give to the other customers.
on complaining & finallay managing to get change from outside (paying parking charge again), your employee threw the sim at me.
i had even complained. the incharge person of the store was unavaliable. i was refused to talk to the store manager by another employee (poonam bhagwat). i was also told that some action would be taken for such behaviour with your customer, was any such action taken.
please send me a mail for the same.
anup oswal
9370024123

Hello,
This is to state that after every 5 days i am charged rs 20 by reliance on ground of mera wala gana which is really annoying me.
I dont understand how come you people charge me for the service which i never activated.
It was once activated by reliance then i called the customer care and he refunded me the money and deactivated the service but yesterday again it got activated.
Is this the service you realince provide to people on false ground.
I also had talk with the customer care but they hardly know anything as if they are illiterate.
Really annoyed with the poor service granted by realiance and poorest service of the customer care who hardly know anything beside keeping us on hold and cutting the calls.
I want the refund as soon as possible else will have to take an alternate ways.
Hopefully you will not let me down.
Thanking You.
Pramod
7428196410

Dear Sir,

With reference to the above subject I have purchage Coolpad 2618 hand set in Forum Reliance value mart,Koramangal,Bangalore, Karnataka. My Name is Sanjeev kumar G. and mob No 9379226134. now i want to exchange my hand set because of poor perfarmence of set. Please inform me if your company provides any exchnge offer for this?

I WANT TO YOUR BEST SERVICE FOR EVER BUT REALLY I DONT WANT THIS HAND SET

so many complits from my recever aspecially voice clearence, when we check other handset with same SIM the voice clearence is absolutely correct, and also applications of software itself problem in hand set
some unusual problems facing (autometically off, vibrations, hanging)

I hope you'r understand the problems

Please confirm me the soluation

Thanking you

Sanjeev Kumar G.M
9379226134
gm.sanjeev@yahoo.com[/B]

Dear Sir,
Your services are totally not satisfied to me because of unnecessary deduction of money by showing different reason which is beyond of my knowledge. Answers given by your customer care was not based on any truth. This is 3rd times I am facing problem still no body take proper response properly.
My problem is within a month my account balance was reduced for 3 times. When I contacted with your team regarding this they told that myself activated some special package which is very non sense answers. Who want to lose money in this non sense manner? The thing is that while they deduct money from our account we got only a message showing the account balance. So my question is that getting a message is the reason for which you people deduct money? If like so then my request for non to send any type of message from Reliance. Kind do the needful otherwise I have to go for other network
Regards,
Satyabrata Kabi
Cell: 9014737847
Email:Satyabcom2009@gmail.com