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Reliance mobile customer care

This is a discussion on Reliance mobile customer care within the Mobile Service Providers forums, part of the Telecom category; Hello This is Abhijeet Routray from orissa my no is 9861577941. I get unlimited unwanted calls from registered customer service ...

  1. #51
    Unregistered
    Guest

    Default Block Unwanted customer care calls

    Hello

    This is Abhijeet Routray from orissa my no is 9861577941. I get unlimited unwanted calls from registered customer service no i have tried to deactivate it by DNDACT but failed to do so... I have also tried callin customer care at *333 and also tried calling 9861098610 but no one picks up .. kindly block all the unwanted registered customer service calls ..

    thanking you & regards
    Abhijeet Routray

  2. #52
    Unregistered
    Guest

    Default regarding phone being disconnected 9316950004

    sir

    i had been out of city on tour for 25 days and i left my mobile phone at home. But on my return i found phone disconnected. after making enquiry i found out that due to non usage the phone had been disconnected.
    kindly resume its services as i am in urgent need of it.


    regards
    sanjeev kumar

  3. #53
    Junior Member
    Join Date
    Aug 2011
    Posts
    2

    Default Reliance balance deducton

    hello sir..this is tarun..from the last 7 months..reliance is very badly irritating me..everytime reliance deducts my balance...from the last 6 months reliance deducted about 1800 rs...everytime they say you yourself has activated every pack..the condition is this that there is no service left that has not been activated in my mobile.everytime i recharge my mobile my balance reaches 0 immediately...they are not activating DND also from the last 6 months..I have requested 700 times to activate my DND...but they always take request but did not activate...Reliance sucks really...i dont know what to do..i have 5 numbers in my home there is every pack activated in my mobile....plz help..i cannot bear any more....My number is 9389388488

  4. #54
    Unregistered
    Guest

    Default dans youtuo

    my Relience CDMA mobile no:9347239416,
    i wnat to take GSM sim card for same no. when i given the request for sim, local web wourld persons told that my mobile address wrong recorded, so you have to reproduce your documents,
    i have already submitted but still i have not received any conformation call from Customer Care.
    please do it fast i want to change immeadetly.
    regards,
    k.v. ravi - Vizag.

  5. #55
    Unregistered
    Guest

    Default Network Problem

    I have been facing tremendous problem on network at Biswnath chariali since last 7 days. Though complaint has been made over phone, no corrective actions is taken till now. Will be grateful if the same could be solved as early as possible.

    Devajeet Das

  6. #56
    sunil singh
    Guest

    Angry closing postpaid connection

    i sunil kr singh want to close my connection 9350272214. and i called up cust care several time but the y didn't support. kindly help me to close my connection.I am really feel frustration due to the rel cust care agents and their attitude.

    I will be happy if reliance close my this connection.


    Thanks and Regards,
    sunil kr singh
    sunilcipet2004@rediffmail.com

  7. #57
    bijendra kumar
    Guest

    Default stop unchoice activated service

    auto activation of service
    dear sir i am a consumer of reliance prepaid service and my no is 8822101167.
    Sir I am very sorry to say that some service have been activated without my consent and money has been deducted from my balance, it is not at all good.

    Sir if this is bussiness then i am sorry your cutomer will no longer be your cutomer .
    So it is my humble suggestion that improve your sevices and stop cheating your valuable cusomer.And get my money(which has been deducted without my consent) back otherwise i will be forced to tke help from consumer forum.


    Thanks
    Your valuable customer
    Mob No: 8822101167

  8. #58
    Unregistered
    Guest

    Unhappy complaint

    hello, dear
    I am really hurt with ur customer care representative firstly i dont know what they have done i am not able connect them, secondly they always deduct my balance, on date 22/08/11 they deduct 9 rupees from my balance, so plz try to solve my problems and kindly return my balance soon

  9. #59
    Bhavani
    Guest

    Question No response from Customer care

    Hi,

    i just want to take reliance sim. Before that i just want to know what are charges for ISD calls and is there any tariff's available for that. But i have called the customer care for at least 30 to 40 times but every time the customer care executives are busy. No one has answered me. How many times i should call and how much money i should waste for that.

    Let me know if there is any other possibility to get the info.


    Bhavani.

  10. #60
    mahant.sweetayu@gmail.com
    Guest

    Angry complaint

    last night my gsm sim card suddenly got blocked i m not able to make any call or even sms nd it says to consult with customer care..i want my sim card in service as soon as possible..how can you people block any number without any reason suddenly it causing me trouble..well plz do somthing quickly otherwise i should have to change my sim card and service provider also, its not done really.

  11. #61
    Unregistered
    Guest

    Default Starting of service without request

    Sir/Madam
    1. My tele No 9707524383 has been provided with your Lovecharm service, without my request wef 11 Oct 2011.If the same is not discontiued with immediate effect I will be compelled to approach Court of Law .
    2. There is no response on your Customer Care Numbers who keep guiding a customer to some other number and then disconnect.
    3. Request confirm on my mobile immediately and reply on my mail id sunil.lav@gmail.com

  12. #62
    Unregistered
    Guest

    Default Re: Service hold.

    Dear,

    With reference to above subject I have bought a cdma sim in himachal pradesh on 23.09.2011, from that day my services has been hold two times, even I have submitted all the related documents. It create so much problem to me , so please rectify it and do needful for me.

    Mobile No. 09318836379

    regards,

    Amit Kumar Sharma

  13. #63
    Ramdinpuia
    Guest

    Unhappy 3G Activation Problem

    sir,
    I had activate 3G on my mobile No.7308282704 on 22/10/2011 @*565*108# but it doesn't work could you please solve my problem. could you please found out for me weather 3G is Activate on my mobile or not

  14. #64
    Unregistered
    Guest

    Thumbs down Unauthorised deduction

    Prepaid Mob No-9019592540,
    I am using this connection for quite long but from the last five months Rs. 30/- PM are being deducted from my amount whereas I have not activated any service from my end .The money is deducted and even I do not get any message. Fortunately once I was able to contact customercare after listening 30 minutes sweet music. And I requested to deactivate all the services henceforth. I have sent e-mails to grievance cell, appalent authorities and even to TRAI.The amount was refunded but after few days Rs.(30+30+30=90) have been deducted within a month.

    The only thing I can Do is to change my service provider.Because I know for sure that nothing is going to happen after writing this thesis then why to waste our time.
    TATA DOCOMO is the best

  15. #65
    Unregistered
    Guest

    Default Regarding slow internet speed

    DEAR SIR/MADAM

    RELIANCE INTERNET - 9382277164


    AS I AM USING RELIANCE NET CONNECT BROADBAND + AND I AM REALLY GETTING IRRITATED WITH THIS SPEED OTHER MODEMS ARE GIVING GOOD SPEED IN GOOD PRICE BUT THIS RELIANCE IS NOT GOOD AND TOO COSTLY ALSO and THREE MONTHS AGO WHEN I SUPPOSED TO CHANGE TO PREPAID YOUR CUSTOMER CARE EXECUTIVE TOLD ME THAT TO CONTINUE IN POSTPAID FOR ONE MONTH AND THEY WILL CONVERT MY PLAN INTO 3.1 MBPS FOR 600 RS BUT TILL NOW NO RESPONCE IF I CALL ALSO THEY ARE NOT GIVING PROPER RESPONSE AN I THINK SHE LIED ME ABOUT THAT PREPAID PLAN SO PLS CLARIFY ME REGARDING THIS PLAN OTHER WISE I AM NOT SATISFIED THIS RELIANCE SO PLEASE TERMINATE MY CONNECTION I WILL GO FOR ANY OTHER NET CONNECTION.



    MANJUNATHA.B
    Mob.No : +919380297848.
    E Mail : manjunath_b@ymail.com

  16. #66
    Unregistered
    Guest

    Angry Frequently deduction 0f charges

    I ,Sanjay Mandal strongly complain against your services for unnessecary deduction of money from my reliance mobile no. 9883267746 every month because of many unnessecary advertisements even though i have not subscribed them. Please stop this practise or else I will be bound to leave this Sim and switch on to other services.So i want u must cooperate me....

  17. #67
    Unregistered
    Guest

    Default Unwanted serives

    Dear Sir
    my phone no. 7814303069. Some undwanted serives named " Gita" is activated, due to this every month Rs. 30/- is charging for the said service. Further from this sim I could not contact on customater care no. 198. Please deactivate the said service and inform me accordingly.

    Hoping an immediate action please

    Thanks

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