my phone samsung galaxy s2 was purchased on august 25th 2011 in shree mobiles ameerpet....,,,it is now not working properly...so i gave it for repair at samsung service center ameerpet..they asked me for the purchasing bill.i lost the bill and according to the battery number and all it is traced in the service center to be manufactured in the month of august 2011 only.but the service center is asking for the bill as i have one year warranty.i went to the shop i purchased and he is not responding properly as i asked for a xerox of the bill.the service center is also for money rather than repairing it according my warranty...please help me at the earliest!!

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.kr@partner.samsung.com

Originally Posted by revathi

my phone samsung galaxy s2 was purchased on august 25th 2011 in shree mobiles ameerpet....,,,it is now not working properly...so i gave it for repair at samsung service center ameerpet..they asked me for the purchasing bill.i lost the bill and according to the battery number and all it is traced in the service center to be manufactured in the month of august 2011 only.but the service center is asking for the bill as i have one year warranty.i went to the shop i purchased and he is not responding properly as i asked for a xerox of the bill.the service center is also for money rather than repairing it according my warranty...please help me at the earliest!!

Dear customer

Thank you for writing and sharing your concern with us

In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



Thanking and assuring you for best services always.


Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.kr@partner.samsung.com

Originally Posted by samsung care

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.

We appreciate your patience and request you to bear with us till then.


Thanking and assuring you for best services always.


Customer Satisfaction Team
akhilesh.kr@partner.samsung.com