Dear Sir / Madam ,
This Mail is in reference to the IDEA postpaid connection ,which I have applied on 6thJuly'10 and My Address proof Verification has been done on on 7th july'10 . An executive ,who has done the address verification has told me that my new IDEA no. 09911998111 will be actived by today fortnight , but the same has not been done . So, i have approached to the executive of IDEA ( Ms. Kiran ) , she told me that No. will be activated on 8th july'10 by evening and Still the same has not been activated on that day also.
Then I have checked the same concern with their Customer care and they have updated me , that No. will be activated on 9th July'10 by 8pm ( as it take 48 hrs from the time of address verification done ) .
Then on 10th july'10 , I have again approached for the IDEA executive for the activation , at that time ,Mr. prashant has informed me that I have to submit one more photograph to complete the formalities .
First of all, Mr. Prashant (09911919293 )doesn't know , How to talk to their Customers ! He was very arrogant when He was talking to me . and Now,I Dont want this IDEA connection and want my money back Rs. 250/- which I have paid for the postpaid connection . I dont want to compromise also with the IDEA on this . I want to cancel my request for the Postpaid connection at the earliest .
And I Request to take action against Mr. prashant for treating their customers badly being into service industry ..




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