The spice mobile service centre is very poor service they are given. The service engineer know nothing about the mobile service. so, please do needful.

Originally Posted by AJAYA

The spice mobile service centre is very poor service they are given. The service engineer know nothing about the mobile service. so, please do needful.

Ajay kindly call at spice toll free call center 180030077423 for solution

Originally Posted by Unregistered

Ajay kindly call at spice toll free call center 180030077423 for solution

at toll free call center, they will refer you to any of their local area manager, who will again entertain you like you were being treated earlier. the whole chain is irresponsible. i am facing all this, but what to do?

Hi i am vijay, Past 8 months i am using spice mobile , Past two days i am unable to receive any incoming calls, but the problem is in spice mobile only . Please kindly let me know how to resolve that issue

My self jitu.i using spice mobile from last four month. I purchase spice mobile its a mistake of my life. Spice authorised service center provide very poor service. custmor dealing is very bad. I made repuest to spice mobile concernd department to cheak the record of their service center in sonepat Haryana.or if u not able then please send me the Adress of law department.spice

Workorder no. SMP255110900472

IMEI no. 354989037708696

Model M5252

submitted at the service centre of Indore (Excel compu. zone,PIN code-
452001) dated 14th sept 2010. Inspite of our several telephonic and
persopnal enquiries, no satisfactory action is taken wih reference to
the handset problem.
Interaction at the service centre was with the incharge of Excel
compu. zone,PIN code- 452001 named Mr. Laxman Thakur and Mr. Ashwin
Tiwari.

25 days limit has already passed. Kindly check your services and
respond to our problem. Please confirm your action and update it at
the same email id.

Originally Posted by vijayakumar4u@yahoo.co.in

Hi i am vijay, Past 8 months i am using spice mobile , Past two days i am unable to receive any incoming calls, but the problem is in spice mobile only . Please kindly let me know how to resolve that issue

hi, i m pooja,n i have the same problem from past 5-6 days..i m unable to receive any incoming calls,but only in spice mobile..
so please vijay if your problem has been solved problem,, then please help me

sir i am renuka from hassan i got lot of miscals and un wanted valgur messages from spice no 9844475246 sir please give adress of that number and warn to him or lock that number sir please give adress to my id renu.indian1@gmail.com

My moblie always gets switch off..i dont know the problem..it was from the day when i got this mobile(spice M 6363).....it was not giving so much problem when i got it but from last 3 days it is giving this problem ...please sir look into this matter..i love my moblie very mush as it has good application,dual sim,dual memory.. you can also contact me on 9096206686...please..sir look into this matter please ..thank you

Sir

Myself Ram Kumar

ram_kumar224@yahoo.com

I had purcased a mobile set QT55 on dated 04/112010
MY Custmer Id is 118397040
S/NO : QT55G4000974
IMEI : 910040822189945
IMEI : 910040822449943

Sir I have facing many kind of problems with this mobile phone from last 5 months.manytime i visit the custmer service center but i have no response from the service engeeneeres.
this time i have no result from your service center.PLZ HELP
DATE 10/05/2011
WORKORDER NUMBER -SPB265311500060

Hi Sir,
I bought a spice hand set Qt55 from Home shop 18 .but from one later .i am only visiting to the sevice centre and ,problem is that every time is showing the Invalid Sim ,i had vistist the the service centre 7times they had repair the the my mobile but this problem is creating times to times ,

Hi Sir,
I bought a spice hand set Qt55 from Home shop 18 .but from one later .i am only visiting to the sevice centre and ,problem is that every time is showing the Invalid Sim ,i had vistist the the service centre 7times they had repair the the my mobile but this problem is creating times to times ,
Regards,
Vishal Asthana
8860639044

Hi i am VICKY, Past 06 months i am using spice mobile , Past FOUR OR FIVE days i am unable to receive any incoming calls, but the problem is in spice mobile only . Please kindly let me know how to resolve that issue

VICKY KUMAR
9215011707

Hi.. my name is sawan naik from goa.. i have purchased a new spice QT61 handset just two days back... the problem that i face is everytime i open the files manager - my music folder, i get a message on the screen that "MSDC read sector error".. i am facing this problem even if i try to open the image viewer folder.. pleaes help at the earliest..

my mobile model m6464 given for repair under after one month mobile was returned without servvice and warranty period was over, what is option for me. what is option and remedies to me. my mail id dambanda@rediffmail.com.

Hi i am vijay, Past 8 months i am using spice
mobile , Past two days i am unable to receive
any incoming calls, but the problem is in spice
mobile only . Please kindly let me know how to
resolve that issue

switch off b/w list in fun spice menu.


and your problem will solve.

Originally Posted by nuts4youuuu

at toll free call center, they will refer you to any of their local area manager, who will again entertain you like you were being treated earlier. the whole chain is irresponsible. i am facing all this, but what to do?

Do write to their customer care at customercare@smobility.in. They would help. It is one of the best responsive customer care in industry. Be specific about your IMEI number, contact details and Service Request number. They would respond within 24 hrs with resolution already initiated.

Originally Posted by Unregistered

My self jitu.i using spice mobile from last four month. I purchase spice mobile its a mistake of my life. Spice authorised service center provide very poor service. custmor dealing is very bad. I made repuest to spice mobile concernd department to cheak the record of their service center in sonepat Haryana.or if u not able then please send me the Adress of law department.spice

Please get the complaint logged with your details and problem details to customercare@smobility.in. Company's executive would get in touch with you and help you in case your complaint is unresolved. Do not forget to complete details about your location and contact number

Originally Posted by AJAYA

The spice mobile service centre is very poor service they are given. The service engineer know nothing about the mobile service. so, please do needful.

There is no details of problem mentioned in your query. How can somebody help you in giving you a suggestion. What model you are using and what is the solution you want. You can also contact toll free number

sir,

i have comlain many times but no body given answer. i was given my spice mobile on 7 dec-2011 in service center due to display broken. all details are below:-

reg
vinod gupta
7895621983




DEAR EVERY BODY

NO BODY GIVE RESPONSE,

REMINDER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

regards.
vinod gupta 7895621983

--- On Thu, 29/12/11, vinod gupta <vinodgupta_2004@yahoo.co.in> wrote:


From: vinod gupta <vinodgupta_2004@yahoo.co.in>
Subject: RE: complain (service problem in spice mobile)
To: "Customer care" <customercare@smobility.in>, customercare@spicemobile.in, product@spicemobile.in, "Vinod Kumar Gupta" <vinod.gupta@heromotocorp.com>
Date: Thursday, 29 December, 2011, 12:41 AM



Reminder!!!!!!!!!!!!!!!!!!



regards.
vinod gupta 7895621983
--- On Wed, 28/12/11, vinod gupta <vinodgupta_2004@yahoo.co.in> wrote:


From: vinod gupta <vinodgupta_2004@yahoo.co.in>
Subject: RE: complain (service problem in spice mobile)
To: "Customer care" <customercare@smobility.in>, customercare@spicemobile.in, product@spicemobile.in, "Vinod Kumar Gupta" <vinod.gupta@heromotocorp.com>
Date: Wednesday, 28 December, 2011, 4:47 AM




regards.
vinod gupta

7895621983

--- On Tue, 27/12/11, Vinod Kumar Gupta <vinod.gupta@heromotocorp.com> wrote:


From: Vinod Kumar Gupta <vinod.gupta@heromotocorp.com>
Subject: RE: complain (service problem in spice mobile)
To: "Customer care" <customercare@smobility.in>, customercare@spicemobile.in, product@spicemobile.in
Cc: "vinod gupta" <vinodgupta_2004@yahoo.co.in>
Date: Tuesday, 27 December, 2011, 3:16 AM




REMINDER!!!!!!!!!!!!!!!



Regards

Vinod Kumar Gupta

Steel Phase

Hero Honda Motors Ltd is now Hero MotoCorp Ltd
My new email ID: vinod.gupta@heromotocorp.com










From: vinod gupta <vinodgupta_2004@yahoo.co.in>
To: Customer care <customercare@smobility.in>, customercare@spicemobile.in, product@spicemobile.in
Cc: vinod gupta <vinod.gupta@heromotocorp.com>
Date: 12/27/2011 02:46 AM
Subject: RE: complain (service problem in spice mobile)

--------------------------------------------------------------------------------




Reminder!

provide contact number,who will look this matter.


regards.
vinod gupta

7895621983
--- On Tue, 27/12/11, vinod gupta <vinodgupta_2004@yahoo.co.in> wrote:

From: vinod gupta <vinodgupta_2004@yahoo.co.in>
Subject: RE: service problem in spice mobile
To: "Customer care" <customercare@smobility.in>, customercare@spicemobile.in, product@spicemobile.in
Cc: "vinod gupta" <vinod.gupta@heromotocorp.com>
Date: Tuesday, 27 December, 2011, 2:37 AM


Dear Sir,

Reminder !

Nobody give a answer.

Who is responsible person?

regards.
vinod gupta
7895621983---
On Sun, 25/12/11, vinod gupta <vinodgupta_2004@yahoo.co.in> wrote:

From: vinod gupta <vinodgupta_2004@yahoo.co.in>
Subject: RE: service problem in spice mobile
To: "Customer care" <customercare@smobility.in>, customercare@spicemobile.in, product@spicemobile.in
Date: Sunday, 25 December, 2011, 8:23 PM


Dear Sir,

Thanks for giving answer after 6 days( This is Goverment/Private company)
Your company is working on my mobile very very thanks

Give me target date,don't make excused.( I was given my mobile in your service center on 7/12/11. It has been passed 19 days).

how much you will take time?

regards.
vinod gupta

7895621983

--- On Wed, 21/12/11, Customer care <customercare@smobility.in> wrote:

From: Customer care <customercare@smobility.in>
Subject: RE: service problem in spice mobile
To: "'vinod gupta'" <vinodgupta_2004@yahoo.co.in>
Date: Wednesday, 21 December, 2011, 12:26 PM

Dear Mr. Gupta,

Thank you for writing us .

With reference to your mail below , We request you to allow us some time as we are working on your case and will update you shortly on this.

Warm Regards
Customer Care Officer

From: vinod gupta [mailto:vinodgupta_2004@yahoo.co.in]
Sent: 16 December 2011 11:44
To: Customer care
Cc: product@spicemobile.in
Subject: RE: service problem in spice mobile

dear sir,


thanks for giving complain number. but this is my concern, how much time or day you will take for changing display.
if your service department is taking around one month for changing display only.you can understand how much ur service department is active.

just tell me how much time you will take for reparing my mobile?

regards.
vinod gupta

7895621983

--- On Wed, 14/12/11, Customer care <customercare@smobility.in> wrote:

From: Customer care <customercare@smobility.in>
Subject: RE: service problem in spice mobile
To: "'vinod gupta'" <vinodgupta_2004@yahoo.co.in>
Date: Wednesday, 14 December, 2011, 11:59 AM

Dear Mr. Gupta,
We thank you for patronizing Spice Product.
Your concern is registered with us. Please note your complaint number 0400002614 .The same is assigned to our resolution team and they will get in touch with you shortly.
Please do write back to us at customercare@smobility.in for any further queries
We regret any inconvenience caused to you and assure you of our best services always.

Warm Regards,
Customer Care Officer

From: vinod gupta [mailto:vinodgupta_2004@yahoo.co.in]
Sent: 11 December 2011 13:01
To: customercare@spicemobile.in
Cc: product@spicemobile.in
Subject: service problem in spice mobile



Dear Sir,

I was buy spice mobile on 28/11/11.Display has broken my spice mobile and given to your service center on 7/12/2011 but he is saying he will take 25 days (almost one month) for changing display. plz do some needful action.

job sheet number SUT2735 & service job sheet no 3252

spice office no- 9259741209 ranipur more,haridwar,uk.

mobile details

mobile name- M-5560 SAMBA

M_IME 911116700191549

S_IME 911116700451547


REGARDS
VINOD GUPTA
7895621983

From: vinod gupta <vinodgupta_2004@yahoo.co.in>
Subject: RE: complain (service problem in spice mobile)
To: "Customer care" <customercare@smobility.in>, customercare@spicemobile.in, product@spicemobile.in, "Vinod Kumar Gupta" <vinod.gupta@heromotocorp.com>
Date: Friday, 6 January, 2012, 11:57 AM


DEAR SIR,

I WAS COMPLAIN BY PHONE IN CUSTOMER SERVICE CENTER ON 26/12/2011AND SERVICE CENTER GIVEN COMPLAIN NO-5990.

AFTER 11 DAYS (ON 5/01/2012) WHEN I WAS CALLED AGAIN THEN CUSTOMER CARE PERSON SAYS YOUR IMEI NO IS NOT MATCHING, I AM GIVEN AGAIN IMEI NO.
AGAIN YOUR CUSTOMER CARE GIVEN ME COMPLAIN NUMBER 6076.

IF I WAS NOT CALLED YOUR CUSTOMER CARE NUMBER THEN HOW TO GET INFORMATION MY IMEI NO IS WRONG AND YOU HAVE STOPPED WORKING ON MY MOBILE.


I WAS GIVEN MY MOBILE IN YOUR SERVICE CENTER ON 7/11/2011.

--- I WAS ASKED SPICE CERVICE CENTER IN HARIDWAR HE DON'T KNOW HOW MUCH TIME HE WILL TAKE FOR REPAIRING MY MOBILE.
--- ONE GOOD SUGGESTION GOT FROM YOUR SIDE YOU GO IN NOIDA PLANT,HE WILL BE REPAIR.
---AND I DIDN'T GET ANY CALL FROM YOUR SIDE/ OR ANY MAIL FROM LONG TIME HOW MUCH TIME WILL TAKE FOR REPAIRING

-- I AM VERY WORRY FROM YOUR SERVICE CENTER, WHEN I WAS CALLED THEN SAYING WE ARE WORKING, FROM UR SIDE NO BODY GIVE POSITIVE RESPONSE.

regards.
vinod gupta 7895621983