Originally Posted by ABHIJEETd413 shirur

resp sir,
i am using tata docomo of no 9028374701 which is on my mother's name.
I uses tata docomo internet but from 9 may i had been charged 3 times for SHAHRUKH KHAN LOVE TIPS WITH 3 TIMES 10 RUPEES.
I ASK TO COSTMUER CARE BUT THEY TELL ME USELESS THING I AM GETTING AGAIN THESE MSG I HADNT ACTIVATED THIS SURVICE.PLS HELP ME,TO DE-ACTIVATE THAT SURVICE

Dear Abhijeet,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.

I got a message from
52250 saying, "Hi! You
have been successfully
subscribed to B-Town
Rockstars. You are Charged
Rs.10.0." What is this?? I
didn't subscribe for
anything at all.I called
customer care , they said
some down-loadable
charging has taken place
of Rs.10. What should i
do??
When i searched the net, i
have seen so many
complaints which are the
same and i think not yet
been resolved for the past
year.
It is like money getting
deducted in Rs 10 each. I
badly need a reply and
solution for this problem
or i have go for another
service and say the same
to all my friends. Because
many of them also have
the same problem with
TATA docomo service. How
can you address and
within what time this can
be solved??
my phone no. is
8149985473

Originally Posted by Unregistered

I got a message from
52250 saying, "Hi! You
have been successfully
subscribed to B-Town
Rockstars. You are Charged
Rs.10.0." What is this?? I
didn't subscribe for
anything at all.I called
customer care , they said
some down-loadable
charging has taken place
of Rs.10. What should i
do??
When i searched the net, i
have seen so many
complaints which are the
same and i think not yet
been resolved for the past
year.
It is like money getting
deducted in Rs 10 each. I
badly need a reply and
solution for this problem
or i have go for another
service and say the same
to all my friends. Because
many of them also have
the same problem with
TATA docomo service. How
can you address and
within what time this can
be solved??
my phone no. is
8149985473

Dear Customer,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.

Respected Sir/Madam,

I am switch to DOCOMO through portability from Vodafone. In that I got 1 GB data usage free.

I had enjoyed that offer and in reward to that my main balance was deducted twice. I had contact to Customer Care Center for justification. They had replied that deduction is due to MULTIPLE SESSION.

They explained me about Multiple Session which was some like this - You might have one more then 3 web pages at a time eg. Yahoo, Gmail, Facebook, Linked In

This is very strange too me that once any one get free usage of 1 GB then there must not be any charge until and unless that 1 GB data usage gets over.

Please look in this matter.

My Number is +91 9879280088.

Hoping for justifiable answer.


Regards,

I have got activated blackberry services on my mobile 2 days back.I seriously faced lot of problems during its activation.No one tell u or sms about right settings for is configuration.And what happens u end up paying extra 100 Rs for using their dive in browser.And when u try calling on the customer care u come to know that ur nos is barred from their system and you are not able to customer care asking ur money back. And U KEEP On rotating in between technical help line and customer care,.Then Supervisor of technical help line is not interested in talking to you.
Today morning even my money got deducted as automatically browser setting got changed to dive what a shit.Why my money is getting deducted no body is ready to answer as settings for browsing got automatically changed.Mr Gagan who is technical manager for Haryana and Punjab never calls u back even after saying ill call back.If docomo team is so inefficient in handling it then please reply why are you running such service.

Please refund my money back so that i can swtich to vodafone.

Originally Posted by Unregistered

Respected Sir/Madam,

I am switch to DOCOMO through portability from Vodafone. In that I got 1 GB data usage free.

I had enjoyed that offer and in reward to that my main balance was deducted twice. I had contact to Customer Care Center for justification. They had replied that deduction is due to MULTIPLE SESSION.

They explained me about Multiple Session which was some like this - You might have one more then 3 web pages at a time eg. Yahoo, Gmail, Facebook, Linked In

This is very strange too me that once any one get free usage of 1 GB then there must not be any charge until and unless that 1 GB data usage gets over.

Please look in this matter.

My Number is +91 9879280088.

Hoping for justifiable answer.


Regards,

Dear Customer,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.

hi i m ROHINI..
my mobile no. 7276138755 has been automatically subscribed to tata docomo's msgs for .00.60 paise, daily an other sms for .0.10paise....
Plz deactivate all the msg which i m receiving from 54321...
plz do the helpfull as soon as possible...

by deducting 10 Rs for "Shahrukh khan love tips" whic i never subscribed.
Or atleast they never took explicit & clear confirmation from the user before deducting the amount.

Is it a strategy to steal small amounts?
This is an insult to the reputation of TATA in india.

Originally Posted by Unregistered

hi i m ROHINI..
my mobile no. 7276138755 has been automatically subscribed to tata docomo's msgs for .00.60 paise, daily an other sms for .0.10paise....
Plz deactivate all the msg which i m receiving from 54321...
plz do the helpfull as soon as possible...

Dear ROHINI,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.

Originally Posted by Unregistered

by deducting 10 Rs for "Shahrukh khan love tips" whic i never subscribed.
Or atleast they never took explicit & clear confirmation from the user before deducting the amount.

Is it a strategy to steal small amounts?
This is an insult to the reputation of TATA in india.

Dear Customer,
Kindly provide us your Tata DOCOMO number and your alternate contact number and email id so that we can get in touch with you or go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

B Town rockstar application hi, my mo no 9602593007, please deactivate my b-town rockstars service in minimum time..a service named b-town... please deactivate it as soon as possible Rs 10 is deducted for every 10 days

hello, I have been using have been using the prepaid mobile number (8460662144) of the above mentioned telecom company for the past few months. Recently, on june 12-13 '2011 night, around Rs.90 have been wrongly deducted from my account as GPRS charges.And again in the next day morning my account showed fluctuation in balance. I had a talk with customer care nearly about 15-20 times. But they are not responding to my complaint. Every time they say there is a server problem and ask me to call after 6 hours.
Through your forum , I just wanted my money to my account.
Thank you,
Vashi bhaumik M.
email id- vashi_bhaumik39@yahoo.com

Originally Posted by Unregistered

B Town rockstar application hi, my mo no 9602593007, please deactivate my b-town rockstars service in minimum time..a service named b-town... please deactivate it as soon as possible Rs 10 is deducted for every 10 days

Dear Customer

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Originally Posted by vashi.bhaumik@gmail.com

hello, I have been using have been using the prepaid mobile number (8460662144) of the above mentioned telecom company for the past few months. Recently, on june 12-13 '2011 night, around Rs.90 have been wrongly deducted from my account as GPRS charges.And again in the next day morning my account showed fluctuation in balance. I had a talk with customer care nearly about 15-20 times. But they are not responding to my complaint. Every time they say there is a server problem and ask me to call after 6 hours.
Through your forum , I just wanted my money to my account.
Thank you,
Vashi bhaumik M.
email id- vashi_bhaumik39@yahoo.com

Dear Vashi

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

hello sir mere no per mvc pack activate hai plz ise deactivate kr diya jaye kyo ki mere no se daily iska charge kat jata hai ar ham bht preshan hai plz maine bht bar complain kiya hai but koi responce ni mila ar ab ye last time complain kr raha hu iske bad mujhe docomo no bnd krwana pdega ok.

hello sir mere no per mvc pack activate hai plz ise deactivate kr diya jaye kyo ki mere no se daily iska charge kat jata hai ar ham bht preshan hai plz maine bht bar complain kiya hai but koi responce ni mila ar ab ye last time complain kr raha hu iske bad mujhe docomo no bnd krwana pdega ok.
dear sir my mobile no is 9044214939 lucknow.

Originally Posted by Unregistered

hello sir mere no per mvc pack activate hai plz ise deactivate kr diya jaye kyo ki mere no se daily iska charge kat jata hai ar ham bht preshan hai plz maine bht bar complain kiya hai but koi responce ni mila ar ab ye last time complain kr raha hu iske bad mujhe docomo no bnd krwana pdega ok.
dear sir my mobile no is 9044214939 lucknow.

Dear Customer,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Originally Posted by Unregistered

Dear Adityat,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Dear Adityat,

Greetings from Tata DOCOMO!


This is to inform you that amount of Rs.48 has been credited to your account and DRT & Love alert has been deactivated.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Originally Posted by Unregistered

Dear Monil
Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Dear Monil

Greetings from Tata DOCOMO!

This is to inform you that the amount of Rs.10/- has been credited to your account.


Should you require any further assistance please mail us at social@tatadocomomarketing.com

Hi,

I have got a message stating that if i recharge with 45 i will be getting double TT (33 will be Cr soon and remaining amount will be credidted in 72 hrs) as per the offer i have recharged on 13th of june but the offer has not credited in my account. I have called up the customer care but the call was disconnected after long conversation.

I need to get that offer since after recharge i did nt get that any Talk Time
Issue Mob no : 9037037487

Regards
Rahul Ravindran

i have been using tata docomo off late its services have really been under standards the uploaded some ridiculous song in caller tone without my consent and now are charging 50 Rs every month and whenever i call in there customer care they disconnect my phone as soon as i ask them to file a complaint this is ridiculous and some action should be taken against this theft

Neelabhdiwakar@gmail.com

"Cheap" messages and unwanted caller tune activation is a major problem. Plus the worst customer care service provider amongst all telecom connections is TATA DOCOMO

Consumer Protection Forum is the last resort if the problem persist.

Originally Posted by rahulit29

Hi,

I have got a message stating that if i recharge with 45 i will be getting double TT (33 will be Cr soon and remaining amount will be credidted in 72 hrs) as per the offer i have recharged on 13th of june but the offer has not credited in my account. I have called up the customer care but the call was disconnected after long conversation.

I need to get that offer since after recharge i did nt get that any Talk Time
Issue Mob no : 9037037487

Regards
Rahul Ravindran

Dear Rahul,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Originally Posted by neelabh

i have been using tata docomo off late its services have really been under standards the uploaded some ridiculous song in caller tone without my consent and now are charging 50 Rs every month and whenever i call in there customer care they disconnect my phone as soon as i ask them to file a complaint this is ridiculous and some action should be taken against this theft

Neelabhdiwakar@gmail.com

Dear Neelabh,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com

Originally Posted by Karan Gulati

I have got activated blackberry services on my mobile 2 days back.I seriously faced lot of problems during its activation.No one tell u or sms about right settings for is configuration.And what happens u end up paying extra 100 Rs for using their dive in browser.And when u try calling on the customer care u come to know that ur nos is barred from their system and you are not able to customer care asking ur money back. And U KEEP On rotating in between technical help line and customer care,.Then Supervisor of technical help line is not interested in talking to you.
Today morning even my money got deducted as automatically browser setting got changed to dive what a shit.Why my money is getting deducted no body is ready to answer as settings for browsing got automatically changed.Mr Gagan who is technical manager for Haryana and Punjab never calls u back even after saying ill call back.If docomo team is so inefficient in handling it then please reply why are you running such service.

Please refund my money back so that i can swtich to vodafone.

Dear Karan.

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at social@tatadocomomarketing.com