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TATA DOCOMO Prepaid Customer Complaint

This is a discussion on TATA DOCOMO Prepaid Customer Complaint within the Mobile Service Providers forums, part of the Telecom category; Hello sir I am using sim of tata docomo no 9039535670. suddenly I receive this sms Hi! you have been ...

  1. #51
    Unregistered
    Guest

    Default tata docomo keeda pack

    Hello sir I am using sim of tata docomo no 9039535670.
    suddenly I receive this sms Hi! you have been successfully subscribed to keeda pack alerts.you have been charged RS.30 and your service will be activated within 24 hrs.

    And they deduce RS.30 from my balance .I son't want any Keeda pack so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

    Regards: arun shukla

  2. #52
    Unregistered
    Guest

    Smile Tata DOCOMO

    Quote Originally Posted by Unregistered View Post
    Hello sir I am using sim of tata docomo no 9039535670.
    suddenly I receive this sms Hi! you have been successfully subscribed to keeda pack alerts.you have been charged RS.30 and your service will be activated within 24 hrs.

    And they deduce RS.30 from my balance .I son't want any Keeda pack so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

    Regards: arun shukla

    Dear Arun shukla,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #53
    Unregistered
    Guest

    Default Servive deactivation- HEALTH TIPS

    hi...im syed from bhopal...
    recently health tips service got activated on my DOCOMO nd 30 rs wer deducted...since it has been days since it got activated so ther is no point of getting the balance back now but i request u to please deactivate the health tips service as soon as possible..i dnt need tht...thanks in advance..my cellphone number is.. +919039913637

    thanks in advance...hope my problem will be resolved soon..

  4. #54
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    hi...im syed from bhopal...
    recently health tips service got activated on my DOCOMO nd 30 rs wer deducted...since it has been days since it got activated so ther is no point of getting the balance back now but i request u to please deactivate the health tips service as soon as possible..i dnt need tht...thanks in advance..my cellphone number is.. +919039913637

    thanks in advance...hope my problem will be resolved soon..
    Dear Syed,
    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  5. #55
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    hi...im syed from bhopal...
    recently health tips service got activated on my DOCOMO nd 30 rs wer deducted...since it has been days since it got activated so ther is no point of getting the balance back now but i request u to please deactivate the health tips service as soon as possible..i dnt need tht...thanks in advance..my cellphone number is.. +919039913637

    thanks in advance...hope my problem will be resolved soon..
    Dear Customer

    Greetings from Tata DOCOMO!

    We would like to inform you that the service has been deactivated with effect from 09-Dec-2010.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  6. #56
    Unregistered
    Guest

    Default Network Problem

    Dear Sir ,

    My name is Sagar Kotecha I am facing Problem Regarding Network services If any call comes some discrepency creates due to network problem i had complaint to customer care on 26/nov 2010 but still they have not solved the problem complaint no : nwk093248578 the network problem is being faced in pune location bhawani peth & karve road which centeres of city kindly look into matter

  7. #57
    Unregistered
    Guest

    Thumbs down Keeds pack unsubscribe

    Hello sir I am using sim of tata
    docomo no 9041947596.
    suddenly I receive this sms Hi! you
    have been successfully subscribed to
    keeda pack alerts .you have been
    charged RS. 30 and your service will be
    activated within 24 hrs.
    And they deduce RS.30 from my
    balance .I son't want any Keeda pack
    so please deactivate this service and
    return my money within 24 hrs .any
    how I wants my balance back

  8. #58
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    Hello sir I am using sim of tata
    docomo no 9041947596.
    suddenly I receive this sms Hi! you
    have been successfully subscribed to
    keeda pack alerts .you have been
    charged RS. 30 and your service will be
    activated within 24 hrs.
    And they deduce RS.30 from my
    balance .I son't want any Keeda pack
    so please deactivate this service and
    return my money within 24 hrs .any
    how I wants my balance back
    Dear Customer

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  9. #59
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    Dear Sir ,

    My name is Sagar Kotecha I am facing Problem Regarding Network services If any call comes some discrepency creates due to network problem i had complaint to customer care on 26/nov 2010 but still they have not solved the problem complaint no : nwk093248578 the network problem is being faced in pune location bhawani peth & karve road which centeres of city kindly look into matter
    Dear Sagar Kotecha,

    Kindly provide us your Tata DOCOMO number and your alternate contact number and email id so that we can get in touch with you or go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  10. #60
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    Hello sir I am using sim of tata
    docomo no 9041947596.
    suddenly I receive this sms Hi! you
    have been successfully subscribed to
    keeda pack alerts .you have been
    charged RS. 30 and your service will be
    activated within 24 hrs.
    And they deduce RS.30 from my
    balance .I son't want any Keeda pack
    so please deactivate this service and
    return my money within 24 hrs .any
    how I wants my balance back
    Dear Customer

    As per our cincern team no such service activated found on your Tata DOCOMO number.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  11. #61
    Unregistered
    Guest

    Exclamation Want my money refund for the service that ve not subscribed..

    this is YAJNADUTTA KAMILA,BANGALORE just now i got a msg in my tata docomo no .8867581387
    suddenly I receive this sms Hi! you have been successfully subscribed to keeda pack alerts.you have been charged RS.30 and your service will be activated within 24 hrs.

    And they deduce RS.30 from my balance .I son't want any Keeda pack so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

    even i am using this sim in my GSM 3g datacard..so no chances of activating this service of my own

    customer care, they just deactivated the service after my request now..but i want my money back..
    and all such nonsense things please dont do from ur side again.

    its nothing but a plan to take money from customer ..

    WILL U PLEASE STOP THIS TYPE OF THINGS...

  12. #62
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    this is YAJNADUTTA KAMILA,BANGALORE just now i got a msg in my tata docomo no .8867581387
    suddenly I receive this sms Hi! you have been successfully subscribed to keeda pack alerts.you have been charged RS.30 and your service will be activated within 24 hrs.

    And they deduce RS.30 from my balance .I son't want any Keeda pack so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

    even i am using this sim in my GSM 3g datacard..so no chances of activating this service of my own

    customer care, they just deactivated the service after my request now..but i want my money back..
    and all such nonsense things please dont do from ur side again.

    its nothing but a plan to take money from customer ..

    WILL U PLEASE STOP THIS TYPE OF THINGS...
    Dear YAJNADUTTA ,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  13. #63
    rajendrana02
    Guest

    Angry please help

    my docomo number is 7208747058 some java game pack has activated widout my permission and every 10 to 15 days my balance is been deducted i have requested them to deactivate but they told send sms to 54321 UNSUB GAMEPACK but reply comes you entered wrong keyword please help me my account some idiotic java game pack has been activated from last two month i days so please help me now even customer care are not picking up föne recorded voice tell ''your retry minute has reached'' so please help me

  14. #64
    Unregistered
    Guest

    Smile

    Quote Originally Posted by rajendrana02 View Post
    my docomo number is 7208747058 some java game pack has activated widout my permission and every 10 to 15 days my balance is been deducted i have requested them to deactivate but they told send sms to 54321 UNSUB GAMEPACK but reply comes you entered wrong keyword please help me my account some idiotic java game pack has been activated from last two month i days so please help me now even customer care are not picking up föne recorded voice tell ''your retry minute has reached'' so please help me
    Dear Rajendrana,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  15. #65
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    this is YAJNADUTTA KAMILA,BANGALORE just now i got a msg in my tata docomo no .8867581387
    suddenly I receive this sms Hi! you have been successfully subscribed to keeda pack alerts.you have been charged RS.30 and your service will be activated within 24 hrs.

    And they deduce RS.30 from my balance .I son't want any Keeda pack so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

    even i am using this sim in my GSM 3g datacard..so no chances of activating this service of my own

    customer care, they just deactivated the service after my request now..but i want my money back..
    and all such nonsense things please dont do from ur side again.

    its nothing but a plan to take money from customer ..

    WILL U PLEASE STOP THIS TYPE OF THINGS...
    Dear YAJNADUTTA ,

    Greetings from Tata DOCOMO!

    We would like to inform you that as per our records, rs 30 . has been credited in your account on 23-Dec-2010.


    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  16. #66
    Unregistered
    Guest

    Smile

    Quote Originally Posted by rajendrana02 View Post
    my docomo number is 7208747058 some java game pack has activated widout my permission and every 10 to 15 days my balance is been deducted i have requested them to deactivate but they told send sms to 54321 UNSUB GAMEPACK but reply comes you entered wrong keyword please help me my account some idiotic java game pack has been activated from last two month i days so please help me now even customer care are not picking up föne recorded voice tell ''your retry minute has reached'' so please help me
    Dear Rajendrana,

    Greetings from Tata DOCOMO!

    This is to inform you that you have clicked on the link for download and charges for the same were deducted from yours account.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  17. #67
    Unregistered
    Guest

    Smile

    Quote Originally Posted by Unregistered View Post
    this is YAJNADUTTA KAMILA,BANGALORE just now i got a msg in my tata docomo no .8867581387
    suddenly I receive this sms Hi! you have been successfully subscribed to keeda pack alerts.you have been charged RS.30 and your service will be activated within 24 hrs.

    And they deduce RS.30 from my balance .I son't want any Keeda pack so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

    even i am using this sim in my GSM 3g datacard..so no chances of activating this service of my own

    customer care, they just deactivated the service after my request now..but i want my money back..
    and all such nonsense things please dont do from ur side again.

    its nothing but a plan to take money from customer ..

    WILL U PLEASE STOP THIS TYPE OF THINGS...
    Dear YAJNADUTTA ,

    Greetings from Tata DOCOMO!

    We would like to inform you that as per our records, 30 rs. has been credited in your account on 23-Dec-2010.


    Should you require any further assistance please mail us at social@tatadocomomarketing.com
    Reply With Quote

  18. #68
    nachbala@gmail.com
    Guest

    Default unsubscribe Ringtone Alert

    Hello sir I am using sim of tata docomo no7200795723
    suddenly I receive this sms Hi! you have been successfully subscribed to Ringtone alert.you have been charged RS.30 .
    And they deduce RS.30 from my balance . today automatically Rnewed from Ringtone alerts. I don't want any Ringtone Alert so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

  19. #69
    Unregistered
    Guest

    Smile

    Quote Originally Posted by nachbala@gmail.com View Post
    Hello sir I am using sim of tata docomo no7200795723
    suddenly I receive this sms Hi! you have been successfully subscribed to Ringtone alert.you have been charged RS.30 .
    And they deduce RS.30 from my balance . today automatically Rnewed from Ringtone alerts. I don't want any Ringtone Alert so please deactivate this service and return my money within 24 hrs.any how I wants my balance back
    Dear Customer
    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  20. #70
    Unregistered
    Guest

    Smile

    Quote Originally Posted by nachbala@gmail.com View Post
    Hello sir I am using sim of tata docomo no7200795723
    suddenly I receive this sms Hi! you have been successfully subscribed to Ringtone alert.you have been charged RS.30 .
    And they deduce RS.30 from my balance . today automatically Rnewed from Ringtone alerts. I don't want any Ringtone Alert so please deactivate this service and return my money within 24 hrs.any how I wants my balance back
    Dear Customer

    Greetings from Tata DOCOMO!

    We would like to inform you that the service has been deactivated …

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  21. #71
    karanrob4120@gmail.com
    Guest

    Angry money deduced on ring tones

    HI , anyway i have lost money in my account on the ringtones i suppose i dont want that ringtone which has been downloded anyway and want it to be deactivated immediately my mob: number is 8904481621
    i have been losing my money from last 2 months without any use do repay that if possible.
    anyway i don't any Ringtone so please deactivate this service and return my money within 24 hrs.any how I wants my balance back

  22. #72
    Unregistered
    Guest

    Smile

    Quote Originally Posted by karanrob4120@gmail.com View Post
    HI , anyway i have lost money in my account on the ringtones i suppose i dont want that ringtone which has been downloded anyway and want it to be deactivated immediately my mob: number is 8904481621
    i have been losing my money from last 2 months without any use do repay that if possible.
    anyway i don't any Ringtone so please deactivate this service and return my money within 24 hrs.any how I wants my balance back
    Dear Karanrob,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  23. #73
    Unregistered
    Guest

    Smile

    Quote Originally Posted by karanrob4120@gmail.com View Post
    HI , anyway i have lost money in my account on the ringtones i suppose i dont want that ringtone which has been downloded anyway and want it to be deactivated immediately my mob: number is 8904481621
    i have been losing my money from last 2 months without any use do repay that if possible.
    anyway i don't any Ringtone so please deactivate this service and return my money within 24 hrs.any how I wants my balance back
    Dear Karanrob,

    Greetings from Tata DOCOMO!

    We would like to inform you that the CRBT has been already deactivated with effect from 03-Dec-2011 and rs. 30 has been credited in your account.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

  24. #74
    Unregistered
    Guest

    Default Complaint against tata docomo for unsolicited balance deduction

    Hello,
    I'm using a tata docomo sim and my number is 9033429982.
    I got a sms from 52250 that
    'thanks for downloading java games pack on tata docomo 3g life wap service.
    You've been charged Rs.64 for that.
    But actually i haven't downloaded any such games.
    Also the customer care executives are hopeless and gave a fake response.
    This is the second time I've lost the balance in the same way.
    Please look forward to this and refund my balance.
    Thank you,
    Gaurang

  25. #75
    Junior Member
    Join Date
    Jan 2011
    Posts
    3

    Exclamation balance deduction

    Complaint against tata
    docomo for unsolicited balance
    deduction
    Hello,
    I'm using a tata docomo sim and
    my number is 9033429982.
    I got a sms from 52250 that
    'thanks for downloading java
    games pack on tata docomo 3g
    life wap service.
    You've been charged Rs.64 for
    that.
    But actually i haven't
    downloaded any such games.
    Also the customer care
    executives are hopeless and gave
    a fake response.
    This is the second time I've lost
    the balance in the same way.
    Please look forward to this and
    refund my balance.
    Thank you,
    Gaurang

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