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TATA INDICOM Looting money from a senior citizen

This is a discussion on TATA INDICOM Looting money from a senior citizen within the Mobile Service Providers forums, part of the Telecom category; Tata Indicom is looting me everyday. It itself activates callertune and more value added services on my mobile. I am ...

  1. #1
    Junior Member
    Join Date
    Jan 2011
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    Default TATA INDICOM Looting money from a senior citizen

    Tata Indicom is looting me everyday. It itself activates callertune and more value added services on my mobile. I am a 61 year old man and they are robbing my hard earned money. My mobile no. is 9211472781
    On 28th december 2010 they activated a caller tune and when I called them to deactivate it five times they say server is down and then they charged 30 Rs..I had 28 paise on my number. Then on 1st Jan 2011 they activated Alladin game and charged me those 28 paise, I complained that I didnt activated it and the customer care starts giving me lame reasons and when I recharged my account on 10th Jan 2011 they gain charged me rest sum of 19.72 Rs. even when I told them to deactivate it then I had very low balance and I didn't recharged for rest month and then when on 24th January 2011 I again with 20 Rs in my mobile and then they again charged for the next month callertune starting from 28th Jan even when I told them to deactivate it first. Now on 29th January I again called them and told them to finally deactivate the caller tune and they refused to refund any of my money.
    They have looted me around 100Rs in last 2 months and they dont even listen and start giving excuses.
    I am not recharging my mobile phone now.
    This type of activties must be stopped please and please take action against these alerts.
    I just need the phone to talk and listen only and they are harassing me like anything.


    Sohan Lal Hasija
    WZ-89 Old Sahib Pura
    P.O. Tilak Ngr Delhi-18
    9211472781

  2. #2
    Senior Member
    Join Date
    May 2010
    Location
    Hyderabad
    Posts
    971

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    Quote Originally Posted by sohanlalhasija View Post
    Tata Indicom is looting me everyday. It itself activates callertune and more value added services on my mobile. I am a 61 year old man and they are robbing my hard earned money. My mobile no. is 9211472781
    On 28th december 2010 they activated a caller tune and when I called them to deactivate it five times they say server is down and then they charged 30 Rs..I had 28 paise on my number. Then on 1st Jan 2011 they activated Alladin game and charged me those 28 paise, I complained that I didnt activated it and the customer care starts giving me lame reasons and when I recharged my account on 10th Jan 2011 they gain charged me rest sum of 19.72 Rs. even when I told them to deactivate it then I had very low balance and I didn't recharged for rest month and then when on 24th January 2011 I again with 20 Rs in my mobile and then they again charged for the next month callertune starting from 28th Jan even when I told them to deactivate it first. Now on 29th January I again called them and told them to finally deactivate the caller tune and they refused to refund any of my money.
    They have looted me around 100Rs in last 2 months and they dont even listen and start giving excuses.
    I am not recharging my mobile phone now.
    This type of activties must be stopped please and please take action against these alerts.
    I just need the phone to talk and listen only and they are harassing me like anything.


    Sohan Lal Hasija
    WZ-89 Old Sahib Pura
    P.O. Tilak Ngr Delhi-18
    9211472781
    Dear Mr. Sohan Lal Hasija

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, we have registered your complaint vide docket number BAL0721903111 and your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards
    Customer Care
    Tata Indicom.

  3. #3
    Senior Member
    Join Date
    May 2010
    Location
    Hyderabad
    Posts
    971

    Thumbs up

    Quote Originally Posted by sohanlalhasija View Post
    Tata Indicom is looting me everyday. It itself activates callertune and more value added services on my mobile. I am a 61 year old man and they are robbing my hard earned money. My mobile no. is 9211472781
    On 28th december 2010 they activated a caller tune and when I called them to deactivate it five times they say server is down and then they charged 30 Rs..I had 28 paise on my number. Then on 1st Jan 2011 they activated Alladin game and charged me those 28 paise, I complained that I didnt activated it and the customer care starts giving me lame reasons and when I recharged my account on 10th Jan 2011 they gain charged me rest sum of 19.72 Rs. even when I told them to deactivate it then I had very low balance and I didn't recharged for rest month and then when on 24th January 2011 I again with 20 Rs in my mobile and then they again charged for the next month callertune starting from 28th Jan even when I told them to deactivate it first. Now on 29th January I again called them and told them to finally deactivate the caller tune and they refused to refund any of my money.
    They have looted me around 100Rs in last 2 months and they dont even listen and start giving excuses.
    I am not recharging my mobile phone now.
    This type of activties must be stopped please and please take action against these alerts.
    I just need the phone to talk and listen only and they are harassing me like anything.


    Sohan Lal Hasija
    WZ-89 Old Sahib Pura
    P.O. Tilak Ngr Delhi-18
    9211472781
    Dear Mr. Sohan Lal Hasija

    Greetings from Tata Indicom!

    We regret for the delay and would like to inform you that the said VAS features have been deactivated from your account and an amount of Rs.86/- has been credited to your account.

    Hope, the issue has been resolved to your satisfaction.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards
    Customer Care
    Tata Indicom.

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