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tata indicom prepaid services

This is a discussion on tata indicom prepaid services within the Mobile Service Providers forums, part of the Telecom category; Hi I would like to make a complaint against Tata indicom Prepaid customer service as they are unable to credit ...

     
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  #1  
Old 08-31-2010, 05:42 PM
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Question tata indicom prepaid services

Hi I would like to make a complaint against Tata indicom Prepaid customer service as they are unable to credit the balance of Rs 40/- debited to my account for thought of the day services dated on 27-08-2010.
I did not subscribe to it but my balance got reduced automatical

Kindly look into the same.

Thanks

puneet garg

Mobile No - 9266393181
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Old 09-01-2010, 01:27 PM
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Quote:
Originally Posted by puneet garg View Post
Hi I would like to make a complaint against Tata indicom Prepaid customer service as they are unable to credit the balance of Rs 40/- debited to my account for thought of the day services dated on 27-08-2010.
I did not subscribe to it but my balance got reduced automatical

Kindly look into the same.

Thanks

puneet garg

Mobile No - 9266393181
Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that we have registered your complaint vide docket number BAL079207089 and our team will get back to you shortly.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
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  #3  
Old 09-15-2010, 12:01 PM
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Quote:
Originally Posted by puneet garg View Post
Hi I would like to make a complaint against Tata indicom Prepaid customer service as they are unable to credit the balance of Rs 40/- debited to my account for thought of the day services dated on 27-08-2010.
I did not subscribe to it but my balance got reduced automatical

Kindly look into the same.

Thanks

puneet garg

Mobile No - 9266393181
Dear Customer

Greetings from Tata Indicom!

We have confirmed from concerned department that the amount has been updated to your account.

Hope, the issue has been resolved to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
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