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Vodafone

This is a discussion on Vodafone within the Mobile Service Providers forums, part of the Telecom category; Shivaji : 96778 - Said cannot out call the no. asked twice thrice if he was the supervisor . cannot ...

  1. #1
    Junior Member
    Join Date
    Feb 2012
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    3

    Thumbs down Vodafone

    Shivaji : 96778 - Said cannot out call the no. asked twice thrice if he was the supervisor . cannot give credits , i spoke about the previous officers as the cust service given to me was very bad , the Issue: i called the US - 0012014848886 the No. is not in service any more i was charged for it 3 time as i was advised by Shivaji , and i wanted to know why was i charged for the call , i was advised that the cust on the other side picked the call , and the line has been Disconnected since a long time.
    Vijay Jotwani - i spoke to him as well , he advised me that he will call from the personal no. and check what is the issue , Kept me on Mute for 2 mins. the Manager has no rights if he has he could have done some thing but he ended up by disconnecting the call , as i was abusing on the call as he was telling to visit the store.....

  2. #2
    Junior Member
    Join Date
    Feb 2012
    Posts
    3

    Thumbs down Vodafone

    Name : Jubin Nandu
    No: 9820565328
    Email: zubinnandu@gmail.com
    Shivaji : 96778 - Said cannot out call the no. asked twice thrice if he was the supervisor . cannot give credits , i spoke about the previous officers as the cust service given to me was very bad , the Issue: i called the US - 0012014848886 the No. is not in service any more i was charged for it 3 time as i was advised by Shivaji , and i wanted to know why was i charged for the call , i was advised that the cust on the other side picked the call , and the line has been Disconnected since a long time.
    Vijay Jotwani - i spoke to him as well , he advised me that he will call from the personal no. and check what is the issue , Kept me on Mute for 2 mins. the Manager has no rights if he has he could have done some thing but he ended up by disconnecting the call , as i was abusing on the call as he was telling to visit the store.....

  3. #3
    Senior Member
    Join Date
    Dec 2009
    Posts
    1,764

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    Hi Jubin,

    We called, but were unable to get in touch. Please share an alternate number here Vodafone India - Complaints - Requests - Enquires so that we may be able to contact you to address the matter.

    Regards,
    Vodafone Customer Care

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