Hi,

3 months back I switched from reliance to vodafone because of the offer they were providing me with 1gb of browsing free every month with the plan. I have an iphone 3gs. And now from past 5 days, I am not able to user gprs in my phone. When I contacted them regarding the issue, I came to know about a new thing all of a sudden "Now there would not be any free gprs for iphone users. Sorry for the inconvenience". Now I want to know 2 things :

1) Why was there no intimation given to me via sms or a call while stopping the service suddenly which I was using for some very important tasks of mine?
2) Why was it stopped in the middle of month suddenly?

Hello Rajat,

Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at Vodafone India - Complaints - Requests - Enquires we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care

Thanks for ur reply, I have raised a ticket through the link u have provided me. Will wait for their call to resolve the issue and hope it gets resolved else I have to search for another service provider

Thanks,
Rajat

Hello Rajat,

Thanks for writing to us and for your time on the call. Trust we were able to help you with the required info. For any further assistance please write to us at vodafonecare.ap@vodafone.com Happy to help!

Regards,
Vodafone Customer Care, Andhra Pradesh