Vodafone seems to be running some cheat business. Their customer support desk has bunch of idiots employed who don't even speak proper english.

I did 2 back to back recharges on same number and second one failed. However, they did take the money from my card. I called 3 times to customer service and each time they
have given me different response. Response form wait for 1 day it will get credited to system is down we can't take a request now to money will be automatically
refunded.


And, tese guys over phone don't understand english and its to hard to undersdtand them and make them understand. Company like vodafone has such bad customer service.

Not sure what can I do, but seems like a hard battle to get my money back.

Any ideas?

Hello Pankaj,

Thanks for writing in. Kindly share your contact number with us here Vodafone India - Complaints - Requests - Enquires so that we may be able to address your concern as soon as possible.

Kind Regards,
Vodafone Customer Care

Hello Pankaj,

We would like to inform you that if any online recharge transaction fails, the amount will be credited back to your respective bank account within 5-7 working days. You can email us at vodafonecare.kar@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka