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Vodafone Mobile service

This is a discussion on Vodafone Mobile service within the Mobile Service Providers forums, part of the Telecom category; I had Got a new postpaid connection on my number 9886066470 on Feb 2010. I am a new Vodafone customer ...

     
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Old 09-06-2010, 07:19 PM
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Join Date: Sep 2010
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Thumbs down Vodafone Mobile service

I had Got a new postpaid connection on my number 9886066470 on Feb 2010. I am a new Vodafone customer and my previous service was other mobile services company.
I being a new Vodafone customer was asked to pay a Total of Rs.400.Rs.100 as activation charge and Rs300 as deposit.
I had never got a chance to check online for my vodafone bill. I have been a very valued customer and have never defaulted my payments. just recently when i got a chance to check online i realised it shows my Deposit amount to be Zero.
I immediate placed a complaint no. 1256554954, with their customer care.
After a few days when i called into check for the complaint they told me to visit the vodafone store where i got the connection and paid the amount.
I go to the R.T Nagar Vodafone store and they Deny any payment made by me
they accuse me of False claim, they said that the connection was given to me free of charge and i was not even charged a rupee.


I know i have made this payment and i am not going to let my hardearned money go waste like this. i dont have the bill of the payment, as this was long time back in the month of Feb. And i dint see any need of keeping the bill as i was confident that a reputed company would not cheat me of just Rs.300.But after the way the Vodafone care behaved with me, i am not going to sit back and take this.
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