Postpaid billing
Phone No. 9874337632
Email: sandip.gupta@live.com

Hi,
My name is Sandip Gupta and my vodafone no. is 9874337632, I have been a loyal customer of vodafone for more then 3 year including 2 years of postpaid connection on same number. But now I have lost all faith in the company itself.
Let me tell u my story, i have most of the time paid my bills on time but once i was upset with the high call rates thus decided to talk to the customer to find out some solution but i was given no option other then to change my service provider they said that you can only discontinue the vodafone services after your billing cycle is complete. If the executive on the phone wanted to help then he would sent me the final bill..... but dint just trying retain me. Then I tried not to pay my bills and get disconnected but instead they added the charges on the second bill with new date to pay charges. So i planned to pay my bills before the new last payment day. But I surprised to see that i have been getting messages to pay my bills before i make a call which is very annoying...... so if vodafone wants to disconnect me it should have done in case of first non-payment, why continue to give service with NEW payment date???
AND if given a new date for payment why being harrased...... thus I am very upset with the services and I want a full and final bill for my postpaid services.......
Not only that they charged me Rs. 120 for some downloading sevices (not as late fine or something) and a I am simpleton, I use a simple phone with no multimedia features how can i download something???(This has never happened earlier)
All i want is to get my final bill as soon as possible (dont want to wait for billing date) and conversion of the number back to prepaid account as I want to retain the number as its is very important or I will have to resort to not paying the bills.

I dont want speak to any customer care executive as they just delay action and do nothing about the problem.