I'm subscriber of vodafone & my no. is 9953705669. the copany is offer GPRS in recharge of Rs.95 with out any extra charge. but i'm recharged my phone with rs.95 but company doesn't sending the settings of GPRS . then i'll go to vodafone store they provide me settings of GPRS. i'll surfing internet on my handset company will be charge money @ 10p/10kb.customercareexecutives don't take the any call of mine

i have recharge apne minuts Rs 20 date 05-07-2010 but my vailadity will expire before 30 days.Therefor pl solve my problem . My complent No is 2153217438 on date 19-07-2010. My ph: No. 9719770880.

My 130 minuters remove without reasone and kind of service activate in my no.. I have complaint to vodafone coustomercare, nodal officers & aplleate officer date 30 august 2010 but i have no positive responce till date. I think vodafone service is so durty service provider.

I am using Vodafone Prepaid Card no 9619404551 / 2 both no. since 7 days Back on My prepaid card Vodafone had deactived Caller id service due to unkown reason. today after 7 days i got sms to resubmit again all the required document at their nearest store.
My complaint is how a services provider can first deactive the service and after 7 days send the message for the required documents. I want the Proper action taken against them .
Bcoz as per the rule 1st They have to Send the Message and call the Customer For the Reuired document and give the time limitation after that they can deactivate any service or even mobile Number due to non submition of documents but in my case they had even not message me for 5days. and even i call their customer care center they kept me on hold for 30mits to give me proper feedback and even after that they were not ready to take any responsiblity for the same inconvinience caused to me.and for call them i was charged 0.50p per 3 mts so i also want the same to be credited in my account back as they kept me on hold or for nearly 30mts.
Therefore I request you to please look in to the matter and take action against vodafone prepaid department and oblige me.

Hi,
I have been using my vodafone number since last 3 years, suddenly today the vodafone service providers ahve deactivated my number without informing me, after making call to vodafone customer care executive , they replied that your documents are not submitted with us so we have deactivated your mobile service.
How i have been using the services since last 3 years withour document ?
I have submitted all the necessary documents 3 yrs back while taking connection and passing all the verifications.

PLease help me to file a complain against Vodafone.
My number is 9619005038

I have a spice mobile d-6666

there is some problam in my set so i went to the spice mobile delar and told him about problam then he sent the mobile for service center and said me that you take your mobile in 21 days but now 27-09-2010 55 days let go but still delar said that the mobile is in service center so what i do know

please help me

COMPLAINT NO. 1 (VODAFONE)

Date : 04/10/2010

To,
VODAFONE
Mumbai
-----------

Ref : My Vodafone no. 9833181335.

Sir,

on 10.09.2010 i recharge with Rs. 555/- recharge voucher vide my Transaction Referance No. MCIT0093724322, i received the full taik time + additional Rs. 45/- as per your scheme (i.e 555 pe 600 ka talk time)

But on 04.10.2010 morning i tries some of my business call i suddenly knew that i have 0 (zero) balance , i surprised how it possible cause as on 3rd Oct i thing my balance is around Rs. 555+

i enclsoed vodafone online verification and confirmation mail from your side for you ready referance.

i do not have any balances do any call..

kindly do the needful and oblige.

waiting for your reply..

thanking you


C.P. Gala

My Alternation Mobile No. is 9820677784

COMPLAINT NO. 2 (06-10-2010)

AS PER PERSONAL DISCUSSION UNDERSIGNED HAD WITH YOU ON 05/10/2010 AT YOUR VODAFONE STORE, SION I ONCE AGIAN ENCLOSSING FOLLOWING DOCUMENTS FOR YOUR READY REFERANCE.:-

1. CONFIRMATION MAIL FOR YOUR SIDE DTD. 10/09/2010
2. ONLINE VERIFICATION FROM VODAFONE
3. STATEMENT FRO STANDARD CHARTERED BANK CLRARING SHWOING THAT THEY ARE DEBITING TWICE AND CREDITED ONCE.

I HOPE THE ABOVE ENCLOSURE CLEAR ALL YOURS DOUTS .

I ONCE AGIAN REQUESTING YOU TO PLEASE DO THE NEEDFUL AND OBLIGE.

IN MY FAMILY WE ALL R USING VODAFONE

9833181335 MY NO. ITS AROUND 5 YEARS OLD
9820677784 USING BY MY SON ITS AROUND 10 YEARS OLD.

PLS LOOK OUR OLD RELATIONS AND DO THE NEEDFUL OR I WANT TO THING SOMTHING DIFFERENT

WAITING FOR YOUR REPLY...

THANKING YOU

C.P. GALA
MY OTHER ALTERNATE NO. 9820677784 (MEHUL GALA)

COMPLAINT NO. 3

SIR,

MY REQUEST NO. 114859250 / 07.10.10


ONCE AGAIN FOR SAME PROBLEM I VISITED AT SION STORE ON 07/10/2010, I TALK TO MR. PARVEJ AND SUBMITTED FOLLOWING DOCUMENTS AS UNDER :-

1. STATEMENT OF MAY MANHATTAN CREDIT CARD
2. COPY OF CREDIT CARD
3. COPY OF PAN CARD

SIR, I VERY MUCH TIRIED FOR SAME PROBLEM,

KINDLY TAKE ANY ACTION FOR THE SAME., I ALREADY MAIL YOU FOR THE SAME PROBLEM I THINK, THRICE WITH RELEVENT DOCUMENTS

I PERSONALLY VISITED TWICE I.E ON 05TH OCT & 07TH OCT 2010

REGARDS

MEHUL GALA

CC TO J. MUNDKUR
RASHNA.N

My vodafone no .too has been abruptly disconnected ,i suggest , brake the sim into 2 and choose another operator like me, the vodafone people wont pay attn to our complaint unless there connections become less,teach them a lesson .........now.......................... U disconnect them

Sir/Madam,
I have been using my Tata Docomo prepaid number 7275739056 since 10/08/2010,Suddenly dtd.21/09/2010, the Tata Docomo service provider have closed my outgoing call facilities, without infomimg me,that is why I am going great loss, after making call to Tata docomo customer care executive, they replied that your document are not submitted with us so we have closed your out going call facilities.
I have submitted all relevant document first time (10/08/2010) to the retailer when I buy this connection,
Dated 23/09/2010 & 28/09/2010 two time resubmit relevant document to retailer also, but still my problems is not resolve.
There fore I request you to please look into the matter and take action against Tata Docomo prepaid mobile department and inform me also.
Thanks,
Rahmat,U.P.(E) Circle
Contact # +919621024673

Dear Sir,

I am a regular customer of your company for the last one year. Yours is such a big and renowned company. This is for the 2nd time that Rs 30/- have been deducted from my balance for caller tunes. I want to know the procedure by which this facility is activated or deactivated. moreover I want to deactive the caller tune facility because 24 hrs are not passed the facility is activiated .after my deduction for the first time I had never picked the company calls. Even then the same problem. moreover there is no easy access to complaint centre. I am really fed up of this problem. This way you are forcing me to cancel my connection or go for some other way.

Lalita W/o Mr. Paramvir Sharma

Vivek Pandey/ Vodafone prepaid no. 9833122436


subject: location is not show . setting change

--------------------------------------------------------------------------------
Hi,
I have been using my vodafone number since last 5 years, customer care call not a reply , say contect 198 but not a reply, locationn is not indicate , why pls tell me , customer care nummber close why,


PLease help me to file a complain against Vodafone.
My number is 9833122436

Originally Posted by vivek Pandey

Vivek Pandey/ Vodafone prepaid no. 9833122436


subject: location is not show . setting change

--------------------------------------------------------------------------------
Hi,
I have been using my vodafone number since last 5 years, customer care call not a reply , say contect 198 but not a reply, locationn is not indicate , why pls tell me , customer care nummber close why,


PLease help me to file a complain against Vodafone.
My number is 9833122436

Hello Vivek,

Thanks for writing to us with your concern and thanks for your time on the call. Trust we were able to assist you with your concern. For any other information kindly write to us at vodafonecare.mum@vodafone.com Happy to help!

Regards,
Vodafone Customer Care, Mumbai.

Hi,
I have been using my vodafone number since last 8 years, 2 days ago the vodafone service providers have deactivated my number without informing me, after making call to vodafone customer care executive , they replied that your documents are not submitted with us so we have deactivated your mobile service.
i had submitted all the required documents 2 months ago.
Why do i have to re-submit everything? the customer service people initially told you havent submitted then they tell me ur documents are not valid so we have deactivated your services.
What were these people doing for 2 months...? do i have to submit documents monthly!

PLease help me to file a complain against Vodafone.
My number is 9886867988

Hello! (9886867988)

Thanks for writing to us. We haven't received your documents, please submit them at the earliest. For any further assistance please write to us at vodafonecare.kar@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Karnataka.

Dear sir
when i do registration to other website & when i put my vodafone number
so this website show that my number is invalid.so please take action in
this direction.my vodafone cell no. Is 8860593006

Hi Amar,

Sorry for the inconvenience caused. We were trying to reach you but could not get through. We would like to get in touch with you regarding your concern. Please share your alternate contact details at Vodafone India - Complaints - Requests - Enquires We'd be happy to help!

Regards,
Vodafone Customer Care.

My no is 8053227533.a service activated by your side on this No.and 30 rupees charge for this service i also call in customer care they did not solve my problem pls solve the problem and give me my balance back.i call in customer care 5 times but they tell me your call trf. to senior but they not take call after waiting 30 minutes and disconnect the call.
This is 2nd time in this month my balance is deduct without any cause.
pls solve this matter and give my balance back otherwise i close this no.

Hello, (8053227533)

Thanks for writing in to us and for the time on our call. Please be assured that we are working on resolving your concern at the earliest. For any assistance in future, kindly email us at vodafonecare.har@vodafone.com. We're happy to help!

Regards,
Vodafone Customer Care, Haryana

Hi,
My vodafone number is 9953912300. I had got a balance of Rs. 2000 filled in my sim. I have not made a single call but have subscribed to callertunes. It's charge is Rs. 30 per month but now my remains a mere Rs. 24. I would appreciate if this problem is resolved as soon as possible.
Thanks
Palak (palak.bubbly@gmail.com)

Originally Posted by Unregistered

Hi,
My vodafone number is 9953912300. I had got a balance of Rs. 2000 filled in my sim. I have not made a single call but have subscribed to callertunes. It's charge is Rs. 30 per month but now my remains a mere Rs. 24. I would appreciate if this problem is resolved as soon as possible.
Thanks
Palak (palak.bubbly@gmail.com)

Hi Palak,

Thanks for writing to us with your concern. Please note that you have been charged for VMC usage. For any further assistance, please email us at vodafonecare.del@vodafone.com or call us on our toll free number 198. We'd be glad to help you!

Kind Regards,
Vodafone Customer Care, Delhi & NCR

Hi,

Vodafone is a fraud n doesnt value for long time relationships with customers.
I have been facing a hell lot of issues in the recent past with vodafone billing and customer service.
My phone number is 9674866584. Am a prepaid user and balance keeps getting deducted for no reason.
I called up the customer care N number of times to get my Vodafone mobile connect and GPRS deactivated.
Everytime i call up the customer service they give a request number and asks me to wait for 24 hours to get the service deactivated.
But they are cheaters. Vodafone mobile connect gets never deactivated on my phone which i am informed through another customer service representative.

The last request i raised was # 1055881358

And the most ridiculous part is that today i got to know they cannot see any request for deactivation of Vodafone mobile connect raised from my end.
I have constantly called up them up to report that my balance is getting deducted even when am not making any outbound calls.
I dont know how they never understood to disconnect the internet services which i never requested for. As per Vodafone cust care the internet service gets automatically
turned on everytime i restart my phone. Does that mean that every time i switch off my phone and switch it on ihave to call up the customer service to get all the unwanted service deactivated ??
This is simply disgusting and unacceptable. I have been using vodafone connection for the past 6 years now.
But if this is the kind of service they provide, Then i guess i have to term them fraud and switch over to a better mobile connection

Originally Posted by sasghosh

Hi,

Vodafone is a fraud n doesnt value for long time relationships with customers.
I have been facing a hell lot of issues in the recent past with vodafone billing and customer service.
My phone number is 9674866584. Am a prepaid user and balance keeps getting deducted for no reason.
I called up the customer care N number of times to get my Vodafone mobile connect and GPRS deactivated.
Everytime i call up the customer service they give a request number and asks me to wait for 24 hours to get the service deactivated.
But they are cheaters. Vodafone mobile connect gets never deactivated on my phone which i am informed through another customer service representative.

The last request i raised was # 1055881358

And the most ridiculous part is that today i got to know they cannot see any request for deactivation of Vodafone mobile connect raised from my end.
I have constantly called up them up to report that my balance is getting deducted even when am not making any outbound calls.
I dont know how they never understood to disconnect the internet services which i never requested for. As per Vodafone cust care the internet service gets automatically
turned on everytime i restart my phone. Does that mean that every time i switch off my phone and switch it on ihave to call up the customer service to get all the unwanted service deactivated ??
This is simply disgusting and unacceptable. I have been using vodafone connection for the past 6 years now.
But if this is the kind of service they provide, Then i guess i have to term them fraud and switch over to a better mobile connection

Hello Mr.Ghosh,

Thanks for writing in to us with your concern, we sincerely regret the inconvenience caused. We would like to inform you that the balance deduction is due to surfing charges. Please note that both Vodafone Mobile Connect and Vodafone Live have been deactivated. Kindly email us at vodafonecare.kol@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Kolkata

hi.
I Sachin dev using vodafone no. 9582458685. first time i port that no. into Aircel but after some time feel that not good for me so i m
again port into vodafone but my outgoing is not activated since 19 -may-2011,till 11-june-2011.
when i contact costumer support or vodafone store they told me that my no. all services are activated but i cant able to making call.
the error is that " your vodafone account not activated plz contact costumer care .
plz help me that problem .


reply me
sachin dev
9582458685
Ghaziabad

Dear sir, my vodafone Delhi prepaid no 9654143728 with balance of Rs 600 is giving problems. I am in Pathankot and there is no incoming and outgoing.
you are kindly requested to look into the matter.
Thanking you in anticipation.

sir
my vodafone mobile no is 9888464738 . few day ago i used free internet service of company on mobile . but company cut my balance of rs 75, i am call the custmer care and submit complant they told me that your balance will be refund to you in one to two days but six day ago my balance is nota refund
i have contacted the Customer Care Services a number of times. But nobody is solved my compliant. I hope you will kindly consider my request and arrange refund of the deducted amount from Reliance company, otherwise I compelled to quit the services of vodafone GSM.
Thanks,