vodafone surat
REFUND OF DEPOSITS
Dear Sir/Madam,
I would like to bring to your kind notice that I have BSNL connection (MO. +91 9426746694) (contact no.+91 9099805999) in the name of Mr. ISHWARBHAI FAKIRBHAI SURATI as addressed: 30,Amrakunj Street Near Ramji Temple, Sachingam,Surat,guajrat, in the month of 12th February 2011 I had requested for mobile Portability For BSNL to VODAFONE at VODAFONE CARE GHOD-DOD ROAD,SURAT,BRANCH, SURAT,GUJARAT.
On 12 Feb 2011, I had submitted a Customer Application Form No.5112210 at the Vodafone customer care, ghod-dod road, Surat branch. At that time I had paid RS.610 as (Activation +service tax =110 + security deposits= 500 total =610 inr) to Vodafone executive Mr.Farooq.After that payment they had told me that the service will soon start within a week but I got not any answer. I had also request to the care center for FOUR times personally in the month of (FEB, MARCH, APRIL, MAY, JUNE).But they didn’t activate my portability. After that completing 4 month of my payment I had cancelled my application for portability at Vodafone store, ghod-dod road, surat then I had requested refund of my deposits and activation charge in the month of June .After that they replied me that you will receive your payment within 30 days of period at your place in cheque but yet I had not received any cheque or document regarding that application and after that I had also visited twice at Vodafone store. But they only answer me that you will receive cheque shortly. As per Customer Care I have made the full payment now I need my payment back so what I have to do? And how will I get my payment back?
I have already complaint personally to VODAFONE CARE but unfortunately I have not received any response from them.
I am writing this mail to you with a high expectations, I have set and I sure and very confident, this issue will be resolved at the earliest.
Best regards,
Hemant IshwarbhaiSurati
Mobile: +91 9099805999
E-Mail Add: hem_pin2@yahoo.com
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