1. My main complaint is that I do not get home delivery of cooking gas cylinder from Rashmi Gas Agency, K.R.Puram, Bangalore. My home is hardly 5-6 kms away from the agency and in Bangalore, Bharat Gas itself has other agencies where they provide services for more than 10 kms !!
2. Forgetting about home delivery, whenever I go to collect cylinder myself, EVEN THAT is a troublesome and frustrating experience ! Every time they give me the number of some Devraj who does not co-operate AT ALL and I end up fighting to get a cylinder ! This person Devraj is not an authorized person, I believe, and only seeks extra money for giving cylinder !
I have had connection with Bharat Gas at other places in Bangalore, but this particular Gas agency is giving me WORST experience. This being the basic necessity these days, I only feel highly frustrated dealing with this to get what me and my family needs daily -- cooking gas !
I dont know, but I want someone to help me get this complaint reach someone who can help me sort this out. Every other agency provides home delivery in my area, but I am stuck with Bharat Gas Rashmi Gas agency !!