Sir/Madam,
Subject:- Complaint against the Local Dealer “Car Ghar” Guwahati (Assam).

Sir/Madam,

With due respect and humble submission the following facts for favour of your kind information and necessary action.
That I have been purchased Mahindra Rodeo on 10/07/2010 vide Sale Certificate No. CG/158/10-11, Chasis No. MCDFR1B1VA1E38755 and Engine No. PFEAE289152.
That, on the very next day (11/07/2010) while I was driving the same Vehicle, some technical problem arises in the Engine i.e. pick up power decreased same I Have been complained to the dealer accordingly they have been send to me Mechanic to rectify the Problem. But he could not solve the problem again another day they send some other technician with all necessary spare parts which is also could not solve the problem ultimately returned back the Vehicle. And replaced another Mahindra Rodeo on 23/07/2010 vide Sale Certificate No. CG/158/10-11, Chasis No. MCDFR1B1VA1F44836 and Engine No. PFEAF303784.
It is necessary to mention here I am staying far from Guwahati and there is no any Service Centre or Dealer therefore it is very difficult to go every time at Guwahati. Unfortunately another replaced Vehicle also getting same problem, again I have been complained the Dealer, and they replied me on 12/08/2010 their Mechanic will visit to Shillong and Check and Service the Vehicle. Till date any how I am running my Vehicle with same problem.
That on 12/08/2010 the Technician from Guwahati visited Shillong to provide Service. On the same time my Vehicle also provided first free service, but they charged me Rs. 200/ Extra i.e. out of Engine oil filter paper etc. On the same day I told the Technician to drive My Mahindra Rodeo the pick-up of the same. Till date I did not Registered my Vehicle.
That with regard to Insurance paper and temporary registration paper did not provided me in time because of that I am facing problem with traffic Police. At the time of replacement of second Vehicle the particular Dealer/ Owner of Car Ghar Guwahati warned me he will not provide any service to me in future and he also used un-parliamentary word.
Therefore kindly look into the matter seriously, I am not fully satisfied with Vehicle as well as with behavior of Dealer/ Owner of Car Ghar Guwahati and I am also hopping with your reply and good suggestion.

Thanking You

Yours Truly
Mrs. Jit Kumari Khatri
W/o Mr.Chandra Khatri
Happy Valley Shillong-793007
Contact No. +91-9863066612/9862044426

Never go by Brand name, its been four months. this supossedly reputed firm is split into three bros. n still unable to repay me on insurance against breakage of Glass dinning set n some furnitures worth around Rs. 8k.