If you have a brought a product and it doesn't not meet the standards it should, i.e such as is defective, stops working etc, then this can be dealt with. Either go back to the seller or else if nothing can be done on their end then go to the nearest consumer court to get the product replaced, or have your money back.
If you live in Uttar Pradesh and require assistance from a consumer court, then below you will find a list of consumer courts in Uttar Pradesh.

Consumer Court Uttar Pradesh

State Commission

Uttar Pradesh State Consumer Disputes Redressal Commission,
C – 1, Vikrant Block – 1,
Near Shaheed Path,
Gomati Nagar,
Lucknow
226 010
up-sforum@nic.in


District Consumer Forums

Consumer Court Lucknow


Consumer Court Sitapur


Consumer Court Bulandshahr


Consumer Court Firozabad


Consumer Court Agra


Consumer Court Bareilly


Consumer Court Kanpur


Consumer Forum Kanpur

On the 22 April, 2011, I bought a brand new Beetel GD405 mobile, When I am using Net on hand set it is being hang and showing error NOT ENOUGH MEMORY & processing speed is slow. It is hanging 10-12 times in a day. No PC Suit availabe for it. To get connected with PC (I have checked on your web sight).

Please advise me what to do because I don't want to get repaired a NEW 2 days old handset. I insist on getting a refund of my full payment or give me the upper model of beetel GD-530 mobile. I will pay the rest amount of it. So please sort out my problem as soon as possible. I am waiting for your kind response.

Thanks

Regards
Alok Panchal