Dear Sir,
I have send a letter from Punjabi Bagh New Delhi to Surya Vihar Gurgaon on dated 23.04.10 through DTDC courier against Docket no. Z12022243, but still may letter is not delivered at destination, I have send some important documents ( By ICICI bank Cheque, My Indent Proof, My date of Birth Proof, My Residence Proof. etc) through this letter, I am many time remind to DTDC about my letter, In case of my documents go in hand of any wrong person they can misuse of these documents. For any kind of misuse of my document’s DTDC is responsible for its. I have lost regularized my LIC police due to DTDC,
Bellow are my follow up avoidance with DTDC.
My letter is still not delivered,
So now we meet early at Consumer Court.
Consignment Details...
Shipment No.: Z12022243 Reference No.: N/A
Booked by: PUNJABI BAGH (SHIVAJI) - DELHI On: Friday, April 23, 2010
No of Pieces: 1
Status: IN TRANSIT
For: GURGAON, 122001
Additional Details... Z12022243
Track Another Consignment...
Report Generated on Friday, May 21, 2010 at 1:59:36 PM
From: Mahesh Bahuguna [mailto:maheshbahuguna@bontoncablesindia.com]
Sent: Thursday, May 20, 2010 1:12 PM
To: 'CSS.CO@dtdc.com'; 'dtdcco@dtdc.com'; 'CSS.CO@dtdc.com'; 'dtdcho@vsnl.com'
Subject: RE: Letter Not Delivered
What is the status now?
From: Mahesh Bahuguna [mailto:maheshbahuguna@bontoncablesindia.com]
Sent: Wednesday, May 19, 2010 5:04 PM
To: 'CSS.CO@dtdc.com'
Subject: RE: Letter Not Delivered
Destination address :-
Mr. S.K. PANDEY,
MAA PARWATI SADAN,
B - 115, SURYA VIHAR
NEAR SEC - 4, POLICE CHOWKI,
GURGAON - HARYANA
Ph No. 9810156474.
From: CSS.CO@dtdc.com [mailto:CSS.CO@dtdc.com]
Sent: Wednesday, May 19, 2010 4:10 AM
To: Mahesh Bahuguna
Cc: CSS.Gurgaon@dtdc.com
Subject: Re: Letter Not Delivered
Dear Sir/Madam,
We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.
We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you within 48hrs. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.
In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.
We do hope that we are able to restore your faith in DTDC.
Thanking you,
Yours faithfully,
for DTDC Courier & Cargo Ltd.,
Vandana
Customer Support Executive.
CCear Shailesh, Kindly update us the status of this C/nmt no immmm.
"Mahesh Bahuguna" <maheshbahuguna@bontoncablesindia.com>
18/05/2010 04:38 AM To <dtdcco@dtdc.com>, <css.co@dtdc.com>, <dtdcho@vsnl.com>
cc
Subject Letter Not Delivered
Dear Sir,
I have send a letter on dated 23.04.10 from Punjabi bagh Delhi to Gurgaon, But till dated Letter is not delivered at destination,
I have send some important paper through this, if My letter is not delivered on or before 20 .05.10 or my any paper are misplaced I will go to Consumer Court,
For this any un-convenience DTDC management is fully responsible. (Mr. S.K.Mukhopadhyay and Mr. Sreedhar R)
Consignment Details...
Shipment No.: Z12022243 Reference No.: N/A
Booked by: PUNJABI BAGH (SHIVAJI) - DELHI On: Friday, April 23, 2010
No of Pieces: 1
Status: IN TRANSIT
For:
GURGAON, 122001
Additional Details... Z12022243
Track Another Consignment...
Report Generated on Monday, May 17, 2010 at 4:00:19 PM
Thanks & Regards
Mahesh C Bahuguna
BONTON CABLES INDIA PVT.LTD.
JAGANNATH DUDHADHAR COMPLEX,
OPP. AGARSEN HOSPITAL,
ROHTAK ROAD, PUNJABI BAGH,
NEW DELHI,-110026,




ear Shailesh, Kindly update us the status of this C/nmt no immmm.
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