I booked 4 tickets under one PNR from IRCTC gateway from New Delhi to Asansol. Tickets were waitlisted. I waited upto the chart preparation. Out of 4 only one ticket was confirmed. One passenger traveled according to the confirmation. Ticket for 3 passengers were tried for cancellation through IRCTC gateway but it was informed by IRCTC that after the chart preparation the WL ticket could not be cancelled through gateway. TDR to be submitted for the WL tickets not traveled. Accordingly TDR was filed. As per IRCTC the TDR status is given below :
PNR Number 2634099762 Booked On 15-4-2010
Transaction ID 0203590900T icket Type eticket
Class 3A Date Of Journey 21/5/2010
Ticket ChargeRs 4845.00
Reason For TDR :Passenger Not Travelled. TDR Status :Forwarded To Railway
Reference No :ekt2010052701281461 TDR Zone :ER
TDR Filing Date :27-May-2010 Forward To Railway On :07-Jun-2010
It is almost going to be 4 months since the TDR was filed. Every time IRCTC is telling that it would take 90 days and more to get the refund. If it is so, why people will go for purchasing ticket through net using only available gateway irctc? In case of WL tickets people will invariably wait till the chart is prepared if their status within 10-15 in WL serial. I donít know why Railway would take 90 days and more to refund the money. If the ticket was purchased through railway counter, the refund would be a 30 minutes deal. By making the refund against WL ticket a deal of three months or more , Railway is forcing people to stay away from electronic purchase. It is not at all desired when we are very much in the digital age.
I strongly protest this non-sensical approach of Railway and demand immediate refund of my money from Railway.