Hello

This is Mayank here and I am part of Indian Air Force as Flying Officer posted at Kharagpur. I booked online ticket through IRCTC and booking details were as follows :
1. PNR Number 6441728636
Transaction ID 0227699985
From Kolkata to Guwhati through GHY GARIB RATH
2.PNR Number 6343813287
Transaction ID 0227685420
From Kolkata to Guwhati through GHY GARIB RATH

This train was was derailed after a suspected bomb blast on the trackbetween Chautara and Gossaigaon Hat Station in Kokrajhar. And we had to cancel our journey. We enquired about ticket cancellation from Booking Office and officer over there told us that will be automatically refunded within 30 days.

After 30 Days, when I didn't get any Refund - I wrote to IRCTC about this and initially they replied me that this train was not cancelled as per their records. After that I passed them Google News URL where complete description was mentioned that this train was Derailed and couple of people were killed.

After that they are saying me that we can't refund your amount as you can file your return withing 30 days of journey.

Now my question is that :
1. If that is a Term and Condition, then why is that not mentioned on E Ticket
2. Why the hell that booking officer didn't inform me about this
3. When I first wrote to IRCTC why they didn't inform me the same at that time only. Why the train was not displayed as cancelled in their records

Please guide me what I can do to get my money back.